Compass

Regional Director of Patient Experience and Nurse Engagement, TX based

Compass$110K — $130K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in patient care or healthcare management
  • Strong understanding of patient satisfaction metrics
  • Excellent communication and interpersonal skills
  • Proven ability to build relationships with healthcare professionals
  • Experience in strategic business reviews or operational planning

Responsibilities

  • Lead implementation of patient satisfaction programs within the South-Central region
  • Analyze and enhance patient experience scores
  • Cultivate and strengthen relationships with healthcare clients and nursing staff
  • Drive initiatives to support strategic business reviews
  • Coordinate travel logistics for on-site visits and engagement activities

Benefits

  • Medical insurance options
  • Dental and vision coverage
  • Life insurance and accidental death benefits
  • Disability insurance offerings
  • Retirement plan participation
  • Flexible time off policies
  • Holiday time off varies by location
  • Access to an employee shopping program
  • Wellness program support
  • Marketplace discounts for associates
  • Identity theft protection available
  • Pet insurance options
  • Commuter benefit plans
  • Employee assistance program access
  • Flexible spending accounts for healthcare and dependent care
  • Paid parental leave available
  • Personal leave options
Full Job Description
Salary:

Other Forms of Compensation:

Pay Grade: 17

The Regional Patient Experience Director Nurse Engagement serves as the primary representative or Crothall Healthcare-EVS for the South-Central region. Responsible for the implementation, execution, and effectiveness of Crothall Healthcare patient satisfaction programs. Travel 80%.

Top three areas of focus will be:

o Improve patient experience scores across the region
o Build and Improve client relationships
o Build and improve Nursing relationships
o Support all Strategic Business Reviews

The Regional Patient Experience Director Nurse Engagement serves as the primary representative or Crothall Healthcare-EVS for the South-Central region. Responsible for the implementation, execution, and effectiveness of Crothall Healthcare patient satisfaction programs. Travel 80%.

Top three areas of focus will be:

o Improve patient experience scores across the region
o Build and Improve client relationships
o Build and improve Nursing relationships
o Support all Strategic Business Reviews

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Req ID: 1565212

Crothall Healthcare

CINDY SWIDERSKI

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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