Compass

Regional Director of Patient Experience and Nurse Engagement

Compass$90K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Healthcare Administration, Nursing, or related field
  • 5-7 years of experience in healthcare management or patient experience roles
  • Proven track record in enhancing patient satisfaction
  • Strong relationship-building skills with healthcare staff and clients
  • Ability to travel up to 80% across the South-Central region

Responsibilities

  • Lead the implementation of patient satisfaction programs in the South-Central region
  • Enhance patient experience scores through targeted initiatives
  • Cultivate and strengthen relationships with healthcare clients
  • Foster partnerships with nursing staff to improve engagement
  • Support strategic business reviews by providing insights and data

Benefits

  • Medical, dental, and vision coverage
  • Life insurance and disability insurance
  • Retirement plan options
  • Flexible time off and holiday time off
  • Health and wellness programs, including an associate shopping program
  • Pet insurance and identity theft protection available
Full Job Description
Long Description

The Regional Director of Patient Experience and Nurse Engagement serves as the primary representative of the South-Central region. Sole focus will be Crothall Healthcare EVS for the South-Central Region. He/she is responsible for the implementation, execution, and effectiveness of Crothall Healthcare patient satisfaction programs. Top three area of focus will be to improve patient experience scores across the region. Build and improve client relationships. Build and improve nursing relationships. Support all strategic business reviews. Travel will be up to 80%.

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Req ID:

Crothall Healthcare

CINDY SWIDERSKI

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About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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