The Regional Director of Operations is responsible for the oversight and support of specific Clearwater Living communities. This position works closely with the Executive Directors of the designated communities to ensure high quality service delivery, excellent customer service, and solid financial performance. The Regional Director of Operations supports and guides these Executive Directors as well as the communities' department heads when appropriate.
*Pay Range: 170k-180k + bonus opportunities*This position is west coast based only, preferably in CA, NV or AZ. Clearwater Living associates enjoy great benefits:- Highly competitive salaries
- Excellent benefits
- 401(k) + generous company match
- Paid Vacation and sick leave
- Exciting opportunities to grow
- Dynamic and fast paced environment
- Culture of people first and service always
Join us in our endeavor to create experiences that celebrate the relevance for our residents, their families, and our team.
Responsibilities:- Prepare and monitor operating budget
- Meet with Executive Director to review monthly P&L's and ensure action
- Meet with Vice President monthly to review P&L's/variance reports and be prepared to report on any major variance to revenue, expenses, or NOI
- Ensure Clearwater Living systems are in place and producing satisfactory results
- Have a clear working understanding of all systems, procedures, programs, and standards for all departments
- Meet with department heads/coordinators individually or as a group to give support and recognition of their accomplishments
- Actively support and articulate the Clearwater Living Pursuit, Purpose, Principles and Core Values throughout all your contacts with associates, residents, families, vendors or any person or group affiliated with Clearwater Living
- Have a full working knowledge of all state regulations that are required in the operations of our communities
- Respond to any licensing visit and ensure that we are responding properly and have a corrective action plan for any deficiencies identified
- Review and approve marketing plans quarterly, with follow up monthly
- Meet with Vice President of Sales and Marketing to review census opportunities and challenges
- Promote team work through on going mentoring, coaching, and recognition programs
- Recruit, hire, evaluate, motivate, monitor performance, and supervise Executive Directors in the best interest of residents and in accordance with company policy
Qualifications:- Four year degree from an accredited college
- Current government required certification or license to manage a community (or working towards the required certification or license to manage a community)
- Two-year supervisory experience in long term care or assisted living
- Multi-site experience required
- Evidence of First Aid Training/certification as required
- Background clearances as required by government regulations
- Complete a health screening and provide negative TB test results (must be within the last 6 months or within 7 days of employment)
