Regional Director of Operations - Retirement

Sienna Senior Living

$100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • University graduate with 3-5 years of leadership experience in the health sector.
  • Demonstrated operational knowledge and business acumen with a proven track record of delivering results.
  • Experience with P&L management, including budget development and monitoring.
  • Understanding of the Provincial Regulatory Framework for Long-Term Care Communities.
  • Passionate about customer service with a focus on seniors and their living conditions.
  • Ability to adapt leadership style based on diverse input and challenges.
  • Outstanding communication and presentation skills for executive settings.

Responsibilities

  • Analyze operational plans for retirement homes to enhance growth and performance.
  • Champion initiatives to meet the evolving needs of seniors and their families.
  • Engage actively with colleagues, community partners, and regulatory bodies to achieve results.
  • Drive organizational change to meet the needs of various stakeholders effectively.
  • Build and align a strong leadership team through clear expectations and commitment.
  • Attract and select top leadership talent to support operational goals.

Benefits

  • Opportunity to design and implement successful operational strategies.
  • Culture driven by meaningful work focused on seniors' dignity and comfort.
  • Collaboration with diverse stakeholders in a high-impact role.
  • Leadership role in a reputable organization dedicated to quality care.
  • Continuous improvement and professional growth within the health sector.
Full Job Description
What You'll Be Doing:

**This position is located in British Columbia**

Reporting to the National Vice President, Operations, the Regional Director of Operations (RDO) - Retirement will lead a group of retirement homes in British Columbia. The successful candidates will be tasked with delivering Sienna's shared vision and realizing financial, operational, and team performance goals. These roles are instrumental in steering our Sienna operations towards excellence, aligning with Sienna's commitment to quality and service.

  • Analyze and define an operational plan for each home and the overall region to improve growth and performance, elevate quality of care and strengthen team member engagement
  • Shape and champion new initiatives to anticipate current & future needs of seniors and their families
  • Actively engage with colleagues, community partners and regulatory bodies to consistently achieve results
  • Drive organizational change to effectively anticipate and respond to the needs of residents and their families, leaders, team members and community stakeholders/partners
  • Align and build an effective leadership team by articulating expectations and inspiring commitment & performance
  • Attract and select the best leadership talent


Who you are: This is an opportunity to build and implement a highly successful operational plan for an organization that is dedicated to meaningful work and values seniors living life with comfort, dignity, and respect. Education and experience should come from the health sector where you have led large teams, worked in a fast-paced environment and worked with multiple internal and external stakeholders.

  • A university graduate, with 3-5 years' experience in a leadership role.
  • An exceptional leader with operational knowledge, strong business acumen and has a demonstrated track record of delivering results and continuously improving performance.
  • Possess strong financial judgement, including P&L experience in developing, monitoring and reporting on annual operating and capital budget.
  • Sound knowledge of Long-Term Care Communities Provincial Regulatory Framework.
  • A strong bias for customer service, specifically a passion for seniors and senior living.
  • A collaborative senior leader that seeks diverse input from multiple sources and can flex their leadership style when faced with obstacles.
  • Powerful communication and executive presentation skills.


What you need to know:

  • Any offer of employment will be conditional upon a criminal background and references check.
  • Extensive Travel within British Columbia based on Operational/Business requirements.
  • This posting is for an existing vacancy.
  • Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position.

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