Salary: 140,000 - 155,000 / year based on experience

Other Forms of Compensation: Annual Performance Bonus, Car, Relocation Assistance

Pay Grade: ((payGrade_obj))

Job Summary

Location: Gainesville, Georgia

We are seeking an experienced Regional Director of Operations (RDO) to lead a portfolio of healthcare foodservice accounts across Northeast Georgia. This position provides strategic leadership, operational oversight, and client relationship management for 4 acute care hospitals, 3 long-term care communities, and 1 behavioral health facility, all located within 45 minutes of Gainesville. Enjoy the opportunity to make a significant impact across multiple healthcare settings while maintaining an exceptional work-life balance with minimal overnight travel.

As a key member of the regional leadership team, you will coach and develop site leaders, strengthen client partnerships, and drive operational, financial, and patient satisfaction outcomes across the region.

Key Responsibilities

• Lead, mentor, and develop Directors of Dining Services and healthcare foodservice leaders across multiple locations.
• Drive exceptional patient, resident, visitor, and retail dining experiences while ensuring high standards of quality, safety, and hospitality.
• Build and maintain strong relationships with hospital executives, long-term care administrators, and key client stakeholders.
• Oversee operational performance, regulatory compliance, food safety, quality assurance, and client satisfaction initiatives.
• Own financial performance for the region, including budgeting, forecasting, labor management, and P&L accountability.
• Support recruitment, succession planning, performance management, and leadership development activities.
• Collaborate with regional and corporate teams to implement strategic initiatives and share best practices.
• Serve as the primary point of escalation for operational and client concerns.
• Drive performance against key metrics, including patient satisfaction, employee engagement, safety, retention, and profitability.
• Partner with business development and retention teams during client presentations, renewals, and contract discussions.
• Foster a culture of accountability, inclusion, continuous improvement, and service excellence.

Preferred Qualifications

• Multi-unit leadership experience in healthcare foodservice, including acute care, long-term care, rehabilitation, or behavioral health environments.
• Proven success managing large-scale operations, budgets, and client relationships.
• Strong financial acumen with experience driving operational and profitability improvements.
• Demonstrated ability to develop high-performing teams and build leadership bench strength.
• Excellent communication, relationship-building, and influencing skills.
• Strategic thinker with strong analytical and problem-solving abilities.
• Experience leading change and driving measurable improvements in service, quality, and financial performance.
• Proficiency with Microsoft Office Suite.

Travel: Regular travel within the assigned territory. All locations are within a 45-minute radius, resulting in little to no overnight travel. You'll have the opportunity to lead a diverse healthcare portfolio while still sleeping in your own bed each night.

Apply to Morrison Healthcare today!

Associates at Morrison Healthcare are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Flexible Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_MorrisonHealthcare.pdf

Req ID: 1573356

Morrison Healthcare

AMY S MILLER

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