Compass

REGIONAL DIRECTOR OF OPERATIONS, Florida/Alabama

Compass • $150K — $165K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent experience required.
  • 5+ years supervisory experience in a service-related field with high customer contact.
  • Experience managing high volume or multi-unit laundry operations.
  • Budgeting and forecasting experience preferred.
  • Effective written and oral communication skills.
  • Ability to prioritize tasks and manage in a changing environment.
  • Strong leadership and initiative.

Responsibilities

  • Develop financial forecasts and manage resources for the region.
  • Create business plans and budgets tailored for the area.
  • Control and optimize overhead expenses within the region.
  • Achieve financial targets set for the regional operations.
  • Analyze financial reports and operational data regularly.
  • Recommend and oversee capital investments to enhance returns.
  • Ensure client satisfaction and account retention through active stewardship.

Benefits

  • Medical, dental, and vision coverage.
  • Life and disability insurance.
  • Retirement plan options.
  • Flexible time off and holiday time off.
  • Health and wellness programs, including pet insurance.
  • Employee assistance and commuter benefits.
  • Paid parental and personal leave.
Full Job Description
Salary: $150,000-$165,000

Other Forms of Compensation: Bonus

Pay Grade: ((payGrade_obj))

Job Summary

Working as the Regional Director of Operations, you are responsible for providing both challenge and satisfaction in order to positively influence a Regional team of Environmental Service professionals. You will have the opportunity to plan objectives for your region and ensure management is in compliance with corporate, regional and financial goals. Additionally, you will be responsible for the overall operation, growth and profitability of the region.

Reports To:

Responsibilities:
  • Develops financial forecasts and balances programs and resources for districts and selected accounts within the region
  • Develops a business plan and budgets for the region
  • Controls overhead expenses within the region
  • Responsible for attainment of financial goals for the region
  • Reviews and analyzes financial statements, weekly operating reports, and other financial results
  • Recommends and manages capital requirements to maximize financial returns
  • Actively involved with sales survey pricing of business
  • Monitors future contract financial reviews and updates
  • Responsible for productivity and staffing that is appropriate to the regional and divisional goals
  • Monitors period analysis and initiates action plans as necessary
  • Maintains and supports client satisfaction at a level that ensures account retention
  • Maintains an active stewardship program at multiple levels within the region
  • Administers required client/customer surveys (and other feedback instruments) and responds in a timely and effective manner
  • Promotes client awareness of program alternatives and the availability of corporate resources
  • Monitors and ensures compliance with the provisions of client contracts
  • Assists in customizing programs to meet each account's unique needs as required

Qualifications:
  • Bachelor's Degree or equivalent work experience required
  • Five+ years supervisory experience in housekeeping or service-related field with high customer/client contact required
  • Experience managing high volume or multi-unit laundry operations
  • Budgeting, forecasting, sales experience preferred
  • Ability to communicate effectively in written format and oral presentations
  • Ability to multi-task and establish priorities
  • Ability to maintain organization in a changing environment
  • Exhibits initiative, responsibility, flexibility and leadership
  • Possess a thorough knowledge of contract administration and office procedures
  • Proficient in the use of Windows based office software including but not limited to Microsoft Office, Word, Excel, PowerPoint and Outlook

Apply to Crothall today!

Associates at Crothall are offered many fantastic benefits.

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_Crothall.pdf

Req ID:

Crothall Healthcare

TRISHA SOMMERNESS

((req_classification))

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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