Regional Director of Operations

Crystal Creek Senior Living

• $100K — $120K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in health care operations
  • 2+ years managing HFA/AFC licensed communities
  • Strong organizational skills
  • Proven sales expertise
  • Willingness to travel locally with minimal overnight stays
  • Proficient in computer software

Responsibilities

  • Develop or expand corporate and facility programs
  • Monitor compliance with budget, clinical services, and regulations
  • Recruit, hire, coach, and retain high-performing teams
  • Proactively identify and address regional operational opportunities
  • Solve problems swiftly with a sense of urgency
  • Ensure facilities' operational needs are met
  • Lead the operational team and direct regional support staff
  • Establish and implement policies and procedures for facilities

Benefits

  • Medical, dental, vision, and prescription insurance
  • Paid Time Off
  • Short-term disability
  • Life Insurance
Full Job Description
Responsibilities/Qualifications

Parallel Management is looking for a Regional Director of Operations for our senior living facilities. This position plays a key role in ensuring regulatory compliance, supporting community leadership teams, conducting audits and trainings and assisting communities with operational needs. Experience managing assisted living or memory care senior living facilities is a requirement.

 

Essential Duties and Responsibilities:

  • Develops or expands corporate and facility programs
  • Monitors facility operations such as budget compliance, clinical services and regulatory compliance.
  • Recruit, hire, develop, and retain high performance teams through training, coaching, and accountability
  • Identify opportunities pro-activelywithin the region and implement action plans to address any potential issues
  • Strong problem-solving skills taking ownership and acting with a sense of urgency to reach resolutions
  • Resolves all facility needs and requests. Ensures facilities are in working order
  • Acts as team leader to the operational team
  • Ensures that facilities comply with corporate directives and implement corporate programs
  • Directs activities of regional office support staff
  • Develops policies and procedures for facilities
  • Represents corporation and facilities at industry meetings and promotes programs through community involvement
  • Develop programs
  • Monitor budget and regulatory compliance
  • Recruit, hire and coach staff
  • Oversee employee relations and staff conflict

Qualifications and Skills

  • 4 or more years of operations in Health Care industry
  • 2 or more years managing HFA/AFC licensed communities
  • Strong organizational skills
  • Strong sales background
  • Ability to travel locally with minimal overnights
  • Strong computer skills

Benefits

  • Medical, dental, vision and prescription insurance
  • Paid Time off
  • Short term disability
  • Life Insurance

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