DescriptionWe are seeking a dynamic and experienced
Regional Director of Operations to lead and support a portfolio of hotels. This role is responsible for overseeing operational excellence, developing leadership talent, and ensuring financial performance across assigned properties.
This role will be based in North Carolina.Key Responsibilities:- Lead the development and onboarding of new General Managers, including mentoring and performance evaluations.
- Conduct regular performance reviews and create action plans for direct reports.
- Monitor hotel operations to identify and resolve challenges promptly.
- Support strategic planning, including long-term operational and capital expenditure plans.
- Ensure robust training, development, and associate engagement programs are in place.
- Analyze financial and guest satisfaction metrics to drive continuous improvement.
- Conduct asset evaluations and quality audits to safeguard owner investments.
- Provide HR guidance and ensure compliance with company policies.
- Foster a high-performance culture and support succession planning.
- Maintain consistent adherence to brand standards and Concord policies.
- Prepare and deliver reports for corporate and ownership groups.
- Actively participate in company-sponsored programs and initiatives.
Qualifications:- Proven experience in hotel operations leadership, preferably multi-property management and in select service.
- Previous Marriott experience is required.
- Strong financial acumen and strategic thinking.
- Excellent interpersonal, leadership, and mentoring skills.
- Ability to travel regularly across assigned region.
Benefits- Competitive wages
- Medical, dental, and vision insurance
- Life insurance and short/long-term disability options
- 401(k) with company match
- Tuition assistance
- Discounted room rates at Concord-managed hotels
- Training, development, and career advancement opportunities
Pay Range: $127,880 - $159,900
