Regional Director of Clinical Education

Empatia$75K — $95K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • RN degree required; bachelor's degree in nursing preferred.
  • Two years previous managerial experience, with at least three years in the Hospice/Home Health service industry preferred.
  • Knowledge of state and federal guidelines and regulations is essential.
  • Strong organizational skills and the ability to work both independently and collaboratively.
  • Excellent communication skills across various levels of staff, including remote and executive personnel.
  • Proficient in multiple online applications and data monitoring systems.

Responsibilities

  • Assist with education and monitor compliance with internal and external survey plans.
  • Coordinate communication between branches and regional/corporate staff, ensuring alignment on key initiatives.
  • Lead educational initiatives to promote clinical excellence across branches.
  • Address and resolve external complaint surveys and patient-related issues immediately.
  • Engage in quality assessment and performance improvement program activities.
  • Perform additional duties as assigned to support organizational objectives.

Benefits

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund
  • Medical, Dental, Vision Insurance for full-time employees
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs including Telemedicine and Diabetes Management
  • Education Support & Tuition Assistance for ongoing development
  • Company-paid Life & Long-Term Disability Insurance
Full Job Description
Overview

The RegionalDirector of Clinical Education provides support and education on compliance, organizational policies and procedures and federal and state regulatory requirements to assigned branches. This position will also lead branches through quality initiatives and quality assurance activities.

Essential Functions

  • Assist with education and monitor adherence with internal and external survey plans of correction.
  • Coordinate with the appropriate area, regional and corporate staff, including Medical Directors/Hospice Physicians, Clinical Managers, Executive Directors, Area Vice Presidents of Operations and Administrators on a regular basis.
  • Lead initiatives to drive clinical excellence by conducting education on key performance topics.
  • First responder to external complaint surveys. Assist with the proper handling and resolution of any complaints from patients, families, and the public.
  • Participate in the organization quality assessment and performance improvement program activities.
  • Perform other duties as assigned.


About You

Specialized Knowledge/Skills:
  • Familiarity with state and federal guidelines and regulations.
  • Ability to work with confidential information.
  • Well organized and confident to work independently, but is a team player.
  • Ability to communicate clearly to remote field, mid-level, and executive staff.
  • Exercise professional judgement and demonstrate good problem-resolution skills.
  • Very comfortable working with multiple online and computer applications.
  • Ability to balance multiple tasks and manage conflicting priorities.
  • Strong follow-up skills.

Education/Experience:
  • RN degree required; bachelor's degree in nursing preferred.
  • Two years previous managerial experience, of which 3 years is in Hospice/Home Health service industry, is preferred.
  • Familiarity with state and federal guidelines and regulations.

License/Certification:
  • Valid driver's license and automobile liability insurance coverage
  • Unencumbered and active RN license in state of residence required if RN

Training/Equipment:
  • Intermediate Excel skills
  • Basic PowerPoint skills
  • Experience reviewing data in electronic systems
  • Experience with HomeCare-HomeBase preferred


We Offer

Benefits for All Associates (Full-Time & Per Diem):
  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

Additional Full-Time Benefits:
  • Medical, Dental, Vision Insurance
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)


Location

Gentiva Hospice

About Empatia

Empatia Careers

Joining Empatia presents an unparalleled opportunity to become part of a leading team dedicated to fostering innovation and leadership in the global marketplace. Empatia, renowned for its commitment to diversity and professional growth, is actively seeking talented individuals to fill exciting job opportunities.

Explore Career Opportunities

Empatia offers a range of career paths, from internships to full-time positions, each designed to enhance skills and advance professional experiences. The company's robust employment process ensures that every candidate is matched with a position that suits their unique talents and career ambitions.

Innovative Work Environment

Empatia is at the forefront of industry innovation, providing employees with the tools and freedom to develop new solutions and drive significant industry changes. The team at Empatia collaborates on projects that merge technology, creativity, and strategic thinking to meet complex challenges.

Growth and Development

Empatia is deeply invested in the professional development of its team members. With comprehensive training programs and leadership workshops, employees are encouraged to pursue continuous growth and develop leadership skills that are critical in today’s dynamic work environment.

Diversity and Inclusion

At Empatia, diversity is more than just a policy; it is the cornerstone of the company culture. Empatia's diversity training programs are designed to foster an inclusive environment that respects and values individual differences.

Benefits and Culture

Empatia is committed to supporting its employees with exceptional benefits, including competitive salaries, health benefits, and flexible working conditions. The company culture promotes balance, wellness, and a supportive environment where every team member can thrive.

Join the Empatia Team

Empatia is hiring! Explore job opportunities that can transform a resume into a thrilling career. Candidates are invited to apply through the Empatia Jobs portal, where they can also set up job alerts to stay informed about new openings.

Networking and Professional Development

Empatia encourages its employees to engage in networking opportunities within and beyond the company. These connections are invaluable for personal and professional development, opening doors to mentorship, partnerships, and collaborative innovation.

Prepare for Your Interview

Empatia seeks curious, creative, and solution-driven team players. Prepare for the interview process at Empatia by researching the company, refining your resume, and readying yourself to discuss how your background, skills, and aspirations align with the position you are applying for.

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