DataBank

Regional Director, Data Centers - West

DataBank • $125K — $150K *
Englewood, CO 80112In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Engineering preferred
  • 5 years experience managing or leading Data Center Technicians
  • Excellent written and verbal communication skills
  • Strong understanding of HVAC, UPS, servers, and other data center components
  • Prior data center experience preferred

Responsibilities

  • Manage 3-5 Data Center Managers or Lead Technicians overseeing operational efficiency
  • Track key metrics and KPIs for Operations teams
  • Ensure all facility infrastructure and security systems are fully operational
  • Escalate system or process issues across departments
  • Maintain Preventative Maintenance schedules for equipment compliance
  • Ensure consistency in Policies and Procedures across regional teams
  • Enforce safety and security protocols to maintain safe working conditions
  • Build relationships with clients and focus on improving production efficiency

Benefits

  • Health, Vision, and Dental Insurance Packages
  • Short-Term and Long-Term Disability Insurance
  • Life Insurance
  • 401k with company match
  • Paid Time Off and Holidays
  • Tuition Reimbursement
Full Job Description
The Coastal Regional Director, Data Center will be responsible for efficient operations and all other aspects of several data centers within a geographic region.

Responsibilities
  • Management of multiple (3-5) Data Center Managers (DCMs) or Lead Data Center Technicians (DCTs) with responsibilities for the operations and maintenance of facilities, installations and client demands in multiple Data Centers
  • Tracking of key metrics and KPI's of Operations teams tasks and responses
  • Assurance that all key facility infrastructure and security monitoring systems are operational
  • Escalation of any system, process or administrative issues across various/all departments within the organization
  • Track Preventative Maintenance schedules ensuring equipment remains in proper working condition and DataBank meets its commitments to maintain our various Data Center certifications/compliances (SOC, SSAE-18 etc.)
  • Ensure Policies and Procedures are met and consistent amongst all regional DCMs as well as ensuring all regions remain consistent as well
  • Ensure safety rules and procedures are followed. Ensure that Company property is in safe and operational condition to achieve the best working conditions possible for all employees
  • Ensure security rules and procedures are followed
  • Plan and implement a continual work schedule to maintain staffing levels of data centers
  • Oversee contractor's performance and skills are in line with producing the desired outcome. To ensure that all DCMs inspect outside contractor/ vendors work upon completion and ensures that standards of workmanship and safety are maintained
  • Track and resolve all 'exceptions' found during PM activities. And report back to the respective departmental groups of work being completed and forward all paperwork to the appropriate individuals for record keeping
  • Build and maintain a strong relationship with customers/clients
  • Provide focus on plans to improve production efficiency and/or achieve cost reduction on OpEx PUE, End of Life equipment, system enhancements
  • Manages/evaluates PUE at the facility via the BMS system to ensure facility is operating efficiently
  • Ensures training of all DCTs to understand the functionality of the BMS system so they can react accordingly to any unexpected issue at the site
  • Handles departmental resource planning and budgeting
  • Metrics Management
  • Install interval
  • Overtime management
  • Task/productivity trending
  • PM completions
  • Well versed in best practice DC Operations procedures
  • Ability to identify, construct and deploy new policy & procedures
  • Process development skills
  • To have the experience to be plan and execute on DC operational technical training
  • Solid background in Incident Response Procedures
  • Effective communicator to keep several sites and staffs working and following standard policy & procedures
  • Confident decision maker and motivator that engender confidence with a technical DC operations staff
  • Budget and planning experience
  • Confident presenter to client base
  • Project completions
  • Project closures
  • Quality Assurance tracking


Qualifications
  • Bachelor's Degree in Engineering, preferred
  • 5 years experience managing, supervising or leading Data Center Technicians
  • Fantastic written and verbal communication
  • Strong understanding of all data center components including HVAC, UPS, servers, etc.
  • Data Center background, preferred


Benefits
  • Health, Vision and Dental Insurance Packages
  • Short-Term and Long-Term Disability
  • Insurance
  • Life Insurance
  • 401k with company match
  • Paid Time Off and Paid Holidays
  • Tuition Reimbursement

About DataBank

DataBank is a leading provider of enterprise-class data center, cloud, and interconnection services. The company was founded in 2005 and has since grown to become one of the largest privately held data center providers in the US, with facilities in Dallas, Minneapolis, and Kansas City. DataBank's services include colocation, cloud hosting, managed services, and network connectivity, and the company serves a wide range of customers, including Fortune 500 companies, healthcare providers, and government agencies. DataBank is known for its high-quality facilities and customer service, and has received numerous awards for its performance and innovation.
Learn more about DataBank
Size
1,000 employees
Industry
Information Technology
Net Income
$10 million
Founded
2005
5 Year Trend
+20%
Revenue
$200 million
* Ladders Estimates

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