Regional Director

Acuity Eye Group

$165K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; Master's degree preferred in relevant fields.
  • 5+ years in multi-site operational leadership, ideally in healthcare or retail.
  • Experience in the ophthalmology or optical industry is highly preferred.
  • Strong knowledge of clinical workflows and optical retail management.
  • Proven track record of leading diverse teams and implementing organizational change.
  • Excellent skills in communication, problem-solving, and strategic planning.
  • Willingness to travel regularly within the assigned region.

Responsibilities

  • Oversee daily operations in dermatology and optical locations.
  • Lead and support clinic managers and key site staff.
  • Ensure patient-centered, efficient, and compliant operations.
  • Drive metrics for patient access, revenue, and staff engagement.
  • Collaborate with physicians to enhance care delivery.
  • Implement best practices and standard procedures across sites.
  • Analyze data to optimize workflows and address issues.
  • Work alongside HR, Finance, Marketing, and IT for operational support.

Benefits

  • Opportunity for continuous professional development.
  • Collaborative work environment across multiple disciplines.
  • Impactful role improving patient experience and care delivery.
  • Chance to implement best practices across the organization.
  • Leadership role influencing the strategic direction of the region.
Full Job Description
Job Details

Job Type

Full-time

Santa Ana, CA
Description

Location: Santa Ana

Position Summary:

The Regional Director of Ophthalmology and Optical Services is responsible for the

operational leadership, strategic oversight, and performance optimization of multi-site

ophthalmology clinics and optical retail locations within an assigned geographic region.

This leader ensures clinical excellence, regulatory compliance, patient satisfaction, and

financial performance by supporting local site leaders, driving standardization, and

aligning operations with company-wide goals.

Key Responsibilities:
  • Oversee day-to-day operations across all ophthalmology and optical locations in the region.
  • Lead, coach, and support clinic managers, optical supervisors, and key site staff.
  • Ensure clinical and optical operations are efficient, compliant, and patient-centered.
  • Drive performance metrics including patient access, revenue, quality, optical sales, and staff engagement.
  • Partner with physician leadership to improve care delivery and promote provider alignment.
  • Implement best practices and standard operating procedures across all sites.
  • Analyze operational data to inform decisions, optimize workflows, and address underperformance.
  • Collaborate with support functions (HR, Finance, Marketing, IT, Revenue Cycle) to ensure full operational support.
  • Lead initiatives related to growth, access expansion, patient experience, and cost containment.
  • Manage budgets, staffing plans, and inventory control for both clinical and optical operations.

Qualifications:
  • Bachelor's degree required; Master's degree in Healthcare Administration,
  • Business, or related field strongly preferred.
  • 5+ years of multi-site operational leadership experience in healthcare or retail; ophthalmology or optical industry experience highly preferred.
  • Strong understanding of clinical workflows, optical retail management, and revenue cycle processes.
  • Proven ability to lead diverse teams and drive organizational change.
  • Excellent communication, problem-solving, and strategic planning skills.
  • Ability to travel regularly within the assigned region.


Salary Description

$165,000

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