Jones Lang LaSalle Incorporated

Regional Data Center Operations Manager

Jones Lang LaSalle Incorporated • $88K — $105K *
Akron, OH 44312In-Person
Information Technology
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6+ years in facilities operations and engineering management
  • High School diploma or GED, technical training/degree preferred
  • Licenses: Operating Engineer or equivalent, Universal CFC's license preferred
  • Experience with Systems & Facility Management Administration certifications
  • Strong technical knowledge of Data Centers and critical environments, including HVAC and emergency power systems

Responsibilities

  • Oversee daily operations and maintenance of data center infrastructure
  • Act as the primary contact for technical and emergency issues between suppliers and operations
  • Implement and manage Preventative Maintenance Program as per client direction
  • Review engineering designs and provide operational support in complex environments
  • Manage operations budget and ensure compliance with financial objectives

Benefits

  • 401(k) plan with company match
  • Comprehensive Medical, Dental & Vision coverage
  • Paid parental leave at full salary
  • Generous Paid Time Off and company holidays
  • Early access to earned wages with Daily Pay
Full Job Description
The Regional Data Center Operations Manager is responsible for overseeing day to day infrastructure operation, including maintenance. May have responsibilities for corporate real estate tasks and activities, but the primary focus and responsibility is the computer room(s) and critical infrastructure areas. Single point of contact between Supplier team and Data Center Operations organization for all technical and emergency issues. Provide supervision, oversight and assessment of all operations and compliance with all process, procedures, regulations, and client requirements. This position is expected to have the skills required to provide direction to the maintenance team for the repair and maintenance of building infrastructure systems.

Qualifications: Includes, but is not limited to:
  • Desired 6 years (+) experience in facilities operations, maintenance, and engineering management and supervision.
  • Required: High School diploma or GED equivalent or technical training/degree.
  • Desired: Operating Engineer or other applicable licenses and Universal CFC's license.
  • Desired: Systems Maintenance Administrator, Facility Management Administrator, Real Property Administrator, or equivalent.
  • Operate the data center program to achieve 100% uptime and customer service level agreement (SLA) compliance.
  • Provide management and engineering support for the development of complex utility/electrical/mechanical switching scripts and procedures (i.e. - Method of Procedures (MOPs), Emergency Operations Procedures (EOPs), Standard Operating Procedures (SOPs) and Change Management processes).
  • Technical knowledge and understanding of critical environments, including Data Centers, HVAC, Standby emergency power, uninterruptable power supplies, computer room air conditioning, and associated infrastructure. Able to provide feedback and input to capital construction project process including commissioning.
  • Implementation and management of Preventative Maintenance Program as directed by the client.
  • Reviewing engineering design and provide operational support associated with these technical areas in highly complex environments.
  • Manage the Operations Budget for the facilities assigned, providing updates on the expenses on a monthly basis and ensuring that the budget is met. This includes direct technician labor, third party spend and other corporate real estate services.
  • Proficient in computer applications and software such as MS Office and email.
  • Ability to think strategically and successfully articulate and communicate an effective vision for best in class performance of critical facilities.
  • Ability to solve technical problems and deal with a variety of options in varying situations. Requires advanced analytical and quantitative skills.
  • Ensure that all work management processes, programs, and requirements are well understood by the engineering operations/services teams.
  • Ensure that all personnel, vendors, and contractors fully understand the requirement for strict adherence to the critical awareness processes, programs, and protocols.
  • Extensive knowledge of energy management and sustainability programs, processes, procedures, and metrics.
  • Assist with regulatory inspections (thru EH&S, local regulators, tax auditors, etc.) Environmental audits, OSHA inspections, etc.
  • Requires working knowledge and application of: Computerized Maintenance and Management Systems (CMMS), Building Automation Systems (BAS), Building Control Systems (Direct Digital Control (DDC) and pneumatic)
  • Ability to make effective presentations on relevant topics to internal departments, employees, clients, and/or management.
  • Ability to manage and track Key Performance Indicator (KPI) metrics for the buildings under their responsibility.
  • Ability to manage client contracts for the delivery of services provided by other vendors. Including but not limited to janitorial, landscaping, pest, guard services, elevator, fire systems, etc.
  • Ability to effectively manage and perform Human Resources type oversight (performance management & evaluations, personnel evaluation for hiring of Mission Critical staff, training/onboarding).
  • Dealing with client employees/tenants/groups within the critical facilities. Fielding complaints/concerns and managing response appropriately.
  • Potential travel requirements depending on geographic responsibilities.
  • Candidate must possess and maintain a valid state driver's license, and perform Vehicle Safety Inspection On call 24 hours a day, 7 days a week, 52 weeks a year.
  • Please note this is a site-based role and the client requires vaccinations for on-site attendance, if you are offered the role- you will be expected to comply.


This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Location:

On-site -Akron, OH

If this job description resonates with you, we encourage you to apply, even if you don't meet all the requirements. We're interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits may include:
  • 401(k) plan with matching company contributions
  • Comprehensive Medical, Dental & Vision Care
  • Paid parental leave at 100% of salary
  • Paid Time Off and Company Holidays
  • Early access to earned wages through Daily Pay

About Jones Lang LaSalle Incorporated

Jones Lang LaSalle is a financial and professional services firm that specializes in commercial real estate services and investment management. Its services include: tenant representation for organizations that lease office, industrial and retail spaces; consulting, which supports companies to develop workplace strategies such as occupancy planning, relocations, and energy and environmental sustainability initiatives; project and development services to manage ground-up creation, building construction, and major interior renovations; capital markets and real estate investment banking, which helps organizations buy and sell properties, and improve the financial impact of their real estate; facilities management for a variety of properties including office towers, retail and exhibition centers, and government, collegiate and industrial complexes; property management services, that provide on-site administration to help owners of office, industrial, retail and specialty properties reduce costs and enhance their property values; and valuations that provide impartial assessments of real estate worth through more than 200 corporate offices in 70 countries. Jones Lang LaSalle was formed by the merger of Jones Lang Wootton, a British firm with origins dating back to 1783, and LaSalle Partners, an American company formed from a predecessor launched in 1968. Jones Lang Wootton opened its first US office in New York in 1975. In 1997, the initial public offering was completed by LaSalle Partners for the company's common stock in the market.

Jones Lang LaSalle Incorporated Careers

Join the dynamic team at Jones Lang LaSalle Incorporated (JLL), a global leader in real estate services, where your career journey is just as important as the professional milestones you aim to achieve. At JLL, we offer more than just job opportunities; we provide a platform for growth, innovation, and leadership in an industry that shapes the world around us.

Work You’ll Do

At JLL, you will be part of a culture that prizes diversity, teamwork, and forward-thinking. Whether you are looking for a full-time position or an internship, JLL offers a variety of roles that cater to your professional skills and personal development goals. Our team is composed of the brightest minds in real estate, providing you with unparalleled mentorship and networking opportunities that foster career advancement.

Innovate and Lead

Embrace the opportunity to lead projects that redefine the real estate landscape, leveraging JLL’s global scale and deep industry expertise. Our commitment to innovation is evident in every strategy we implement and every building we manage. By joining our team, you will collaborate with professionals who are eager to share their knowledge and push the boundaries of what is possible in real estate.

Professional Growth and Development

JLL is dedicated to the professional growth of its employees. We offer robust training programs, including leadership development and diversity training, to ensure you are equipped for success. Our benefits extend beyond the basics, encompassing health, wellness, and financial planning to support you and your family at all stages of life.

Explore Job Opportunities

JLL is continuously expanding, and we are hiring across multiple disciplines. Explore positions that match your skills and interests in areas such as property management, sustainability, financial analysis, and more. We look for driven, curious, and innovative team players who are ready to make an impact.

Internship Programs

Kickstart your career with a JLL internship. Gain hands-on experience, build your resume, and make invaluable industry connections. Our internships provide a deep dive into the real estate sector, allowing you to apply academic learning to real-world challenges.

Join Our Team

Ready to advance your career at Jones Lang LaSalle Incorporated? Search open positions, read about our employment benefits, and prepare your resume. The interview process at JLL not only assesses your fit for the company but also ensures our culture aligns with your career aspirations.

Stay Connected

Keep up to date with the latest from JLL Careers by subscribing to our job alert emails. Receive personalized updates that align with your career preferences and learn about new opportunities in real-time.

Networking and Industry Leadership

At JLL, networking doesn’t end with your hire date. Continue to connect with leaders and peers through our various professional networks and community engagement initiatives. Lead the way in industry discussions, participate in global conferences, and contribute to innovative solutions that drive the future of real estate. At Jones Lang LaSalle Incorporated, we don’t just offer jobs—we offer careers that make a difference. Join us in shaping the future of real estate, one innovation at a time.
Learn more about Jones Lang LaSalle Incorporated
Size
98,000 employees
Market Cap
$7.4 billion
Industry
Real Estate & Construction
Net Income
$402.5 million
Founded
1783
5 Year Trend
+8.3%
Revenue
$16.5 billion
NASDAQ
JLL
* Ladders Estimates

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