Johnson Controls

Regional Complex Sales Manager- Security

Johnson Controls$137K — $213K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of experience in running a business.
  • Bachelor's degree or equivalent experience.
  • 5+ years of experience in people leadership.
  • Preferred expertise in contracting and S&OP processes.
  • Experience in fostering customer satisfaction and building high-performing teams.
  • Demonstrated conflict resolution skills in a matrixed organization.
  • Strong communication and time management skills.

Responsibilities

  • Lead and coach sales managers on effective sales practices.
  • Collaborate with General Managers to enhance team capabilities.
  • Model trust and support to influence sales teams positively.
  • Use metrics to prioritize activities and drive market share growth.
  • Conduct monthly and quarterly sales forecasting for local markets.
  • Support the implementation of commercial initiatives across the region.
  • Mentor and develop sales leaders to strengthen team performance.

Benefits

  • Comprehensive benefits package including health insurance.
  • Competitive Sales Incentive Plan based on performance.
  • Support for professional development and learning opportunities.
  • Commitment to a diverse and inclusive work environment.
Full Job Description
What you will do

Johnson Controls is seeking a Regional Complex Sales Manager to coach and support local selling managers in driving product and solution sales across the region. This role helps build a high-performance sales culture, strengthen customer partnerships, and create growth opportunities across long-term accounts and new service lines.

In this regional leadership role, you will guide local market sales leaders to improve sales execution, forecasting discipline, pipeline health, and customer engagement. You will help ensure the region is aligned on commercial priorities, supported by strong coaching, clear operating cadence, and cross-functional collaboration.

How you will do it
  • Lead, coach, and enable local market sales leaders on best practices, sales management, win strategies, and customer engagement.
  • Work with Market General Managers to ensure Sales Managers and sellers are upskilled through coaching and learning and development programs and tools.
  • Influence managers and front-line sales teams by modeling trust, support, and a strong say/do ratio.
  • Prioritize activities needed to achieve targets through actionable metrics and support adoption of strategic initiatives that drive market share growth.
  • Ensure local market size and sales capacity requirements are understood and that staffing plans are in place to support current performance and affordability.
  • Lead monthly and quarterly commercial forecasting for local market sales leaders.
  • Support regional implementation of commercial initiatives launched by functional teams.
  • Collaborate with Region Service, Installation, and function leadership to ensure cross-functional alignment and implementation of required SOPs.
  • Coach, mentor, develop, and assist with onboarding of local market sales leaders.
  • Drive sales management cadence and compliance with LSW, BSL, and Acadia requirements.
  • Monitor and own the weekly huddle process for sales managers and their teams.
  • Drive weekly, monthly, and quarterly pipeline sufficiency in collaboration with market management teams.
  • Support growth in construction plan and spec, prime retrofit, PSA, and recurring revenue lines of business.
  • Identify opportunities to improve selling practices and better use data to generate revenue growth.
  • Promote a culture of diversity, equity, and inclusion across the regional sales team.
  • Own outcomes with accountability, safety, and integrity by setting clear expectations, following through on commitments, and holding the region to a high professional standard.
  • Stay close to the work and remove obstacles by understanding market conditions, customer needs, and the practical drivers behind sales performance.
  • Improve every day through candid coaching and problem-solving by using forecasting, pipeline reviews, and performance data to identify gaps and act on them quickly.
  • Win as one team by partnering with Market General Managers, Service, Installation, and functional leaders to align execution and support customer success.
  • Use coaching, feedback, and development plans to help sales leaders build stronger teams and improve consistency across the region.
  • Balance growth, margin, and capacity decisions with disciplined planning and a clear view of what matters most to the business.


What we look for

Required
  • Specific domain experience - 7+ years running a business
  • Bachelor's degree or equivalent experience.
  • 5+ years of people leadership experience.

Preferred
  • Experience with contracting, understand S&OP, construction legalities, procurement, functional support structures, change management
  • Fostering and maintaining customer satisfaction
  • Building high performing teams
  • Executing and improving established processes.
  • Proven track record of success working in a matrixed organization, dealing with conflict
  • Resolution and change management, achieving win-win results
  • Excellent communication and written skills
  • Time management, ability to prioritize effectively based on financial impact to the desired business goals.


Salary Range: HIRING SALARY RANGE: $137,000- 213,000(Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) This role also offers a competitive Sales Incentive Plan that will take into account volume and margin on a project, quarterly, and annual basis. This position includes a competitive benefits package. The posted salary range reflects the target compensation for this role. However, we recognize that exceptional candidates may bring unique skills and experiences that exceed the typical profile. If you believe your background warrants consideration beyond the stated range, we encourage you to apply. To support an efficient and fair hiring process, we may use technology assisted tools, including artificial intelligence (AI), to help identify and evaluate candidates. All hiring decisions are ultimately made by human reviewers. For details, please visit the About Us tab on the Johnson Controls Careers site at https://jobs.johnsoncontrols.com/about-us

About Johnson Controls

Johnson Controls International plc is a multinational conglomerate headquartered in Cork, Ireland that produces automotive parts such as batteries and electronics and HVAC equipment for buildings. It employs 105,000 people in around 2,000 locations across six continents. As of 2019, it was listed as 389th in the Fortune Global 500; in 2020, it became ineligible for the list. Johnson Controls was founded in 1885 by Warren S. Johnson, a professor at the State Normal School in Whitewater, Wisconsin. Originally called the Johnson Electric Service Company, it focused on automatic temperature regulation. In 1974, the company changed its name to Johnson Controls.
Learn more about Johnson Controls
Size
101,000 employees
Market Cap
$44.1 billion
Industry
Net Income
$923 million
Founded
1885
5 Year Trend
+2.1%
Revenue
$22 billion
NASDAQ

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