We are seeking a collaborative, people-first Regional Community Manager to lead a multi-state portfolio of residential communities across Rhode Island, Connecticut, Florida, and Massachusetts. (approximately 1,020 units across 7 communities).

This role is ideal for a strategic and hands-on leader who excels at building high-performing teams, fostering strong cross-functional partnerships, and driving operational excellence. As a key leader, you will shape culture, elevate the resident experience, and align teams around shared goals to drive portfolio performance and long-term value.

Your Impact

People Leadership & Team Development

• Lead, coach, and develop Property Managers and onsite teams.
• Foster a culture of accountability, collaboration, customer service, and continuous improvement.
• Support recruiting, onboarding, performance management, and succession planning efforts across the portfolio.

Financial Stewardship

• Oversee budgeting, forecasting, and financial performance across the portfolio.
• Translate data into action by analyzing financial and operational metrics, identifying trends, and implementing improvements.
• Guide teams in optimizing revenue, expense control, and capital investment decisions.
• Partner with leadership on annual planning and long-term financial strategy.

Operational Leadership & Portfolio Performance

• Provide strategic oversight of day-to-day operations across communities, ensuring consistency, efficiency, and strong execution.
• Establish and reinforce best practices that enhance resident satisfaction, occupancy, and retention.
• Lead efforts to continuously improve processes, tools, and workflows that drive scalable, high-quality operations.
• Serve as a visible and accessible leader, building strong relationships with on-site teams and maintaining a pulse on community performance.

Capital Improvements & Strategic Asset Enhancements

• Leads and oversees large-scale capital improvement projects across a regional portfolio
• Ensures projects are delivered on time, within budget, and aligned with organizational objectives
• Brings extensive experience in planning, budgeting, and executing property upgrades and renovations
• Manages repositioning and enhancement initiatives to maximize asset value
• Partners with vendors, contractors, and internal teams to drive project success
• Improves property performance and resident satisfaction through strategic capital investments

Asset Care & Lifecycle Management

• Brings extensive experience in asset care and long-term property management
• Leads proactive maintenance efforts to protect and enhance asset value
• Identifies and prioritizes property needs to support smart capital spending
• Implements strategies that extend asset life and control operating costs
• Maintains high standards for property condition, safety, and overall performance

Strategic Partnership

• Act as a trusted partner to senior leadership, contributing to portfolio strategy, growth initiatives and organizational priorities.
• Contribute ideas and recommendations to improve organizational effectiveness, technology utilization, and team performance.
• Participate in special projects, and operational improvement initiatives as needed.

What Sets You Apart

• A people-centered leader who builds trust, develops talent, and fosters collaboration across teams.
• A strategic thinker who can also roll up their sleeves to solve challenges and drive results.
• Strong financial and operational acumen, with the ability to connect performance metrics to business outcomes.
• Passion for delivering an outstanding resident and team member experience.

Qualifications

• Bachelor's degree is preferred or equivalent combination of education and experience.
• 7+ years of progressive property management leadership experience.
• Experience managing multi-state, multiple residential communities and leading onsite teams.
• Strong financial and operational management skills.
• Strong knowledge of multifamily, multi-state operations, budgeting, occupancy management, and resident relations.
• Experience with property management software platforms and reporting tools.
• Strong communication, leadership, coaching, and problem-solving skills.
• Ability to travel regularly throughout the portfolio

We believe our employees and their families deserve to be taken care of, and our benefits reflect that commitment. If you take pride in your work, value being part of a team, and want a place where your skills are respected, we'd love to hear from you.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.