HeartFlow

Regional Business Manager - West Great Lakes

HeartFlow$240K — $280K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 4-year degree with 5+ years of sales or clinical experience, or 2-year degree with 7+ years in a related field.
  • Experience in medical device or cardiology pharmaceuticals is highly desired.
  • Demonstrated track record in sales management and achieving sales goals.
  • Ability to hire, develop, and manage performance of team members.
  • Strong understanding of cardiac patient pathways and diagnostic technologies preferred.
  • Excellent communication skills, both verbal and written.
  • Experience with Salesforce.com or similar CRM.

Responsibilities

  • Lead the development of the Territory Account Manager organization and foster a culture of accountability.
  • Create innovative programs to engage ordering physicians in CAD management.
  • Collaborate with strategic accounts to drive growth and implementation of clinical pathways.
  • Facilitate cross-functional initiatives to support program development and execution.
  • Build relationships with referring physicians and educate them on Heartflow's products' value.
  • Ensure performance metrics are met for territory accounts, focusing on increasing usage and sales.
  • Support and coach the TAMs to effectively execute their roles and responsibilities.

Benefits

  • Remote work flexibility.
  • Opportunity to lead and shape a high-performing team.
  • Engagement with innovative cardiovascular diagnostic technology.
  • Cross-functional collaboration with various teams within the organization.
  • Professional development through coaching and performance management.
Full Job Description
The total target compensation for this role is $240,000 - $280,000. #LI-KS1

The Regional Business Manager (RBM) will shape the Territory Account Manager (TAM) organization by creating a culture of performance and accountability based in transforming the standard of care in diagnosing CAD.

The RBM will hire, train, coach and develop their respective territory account manager team to execute against specific critical behaviors that deliver growth results. The Territory Account Manager (TAM) will be the face of Heartflow within a specific geographic region. The RBM will work with customers to ensure that they are extremely successful with Heartflow's non-invasive cardiovascular diagnostic technology. It is the responsibility of the RBM to provide the team with expectations, resources and coaching to the standard that drives Heartflow adoption through the network of referring physicians. The position will partner with TAMs and accounts to proactively support, educate, and provide solutions to build high customer satisfaction.

This is a customer- facing role. The primary focus is on spending time with direct sales team and customers. Customers include yet are not limited to Cardiologists, Internists, general practitioners, Nurse practitioners and physician assistance that manage patients with ACS/CAD.

Job Responsibilities:
  • Will work cross functionally to create solutions as new opportunities present.
  • Create progressive programming that disrupts the traditional means to reach ordering physicians who treat and manage patients with CAD.
  • Will work directly with key strategic Heartflow accounts to drive growth and adoption of a cCTA and FFRct clinical pathway. In these accounts, the RBM will develop and execute business development plans working closely with the account's key stakeholders.
  • Facilitate cross-functional collaboration throughout the organization. Tools for program development could include key deployment of Heartflow's internal leadership and physician mentors, organizing and staffing of dinner programs, VIP Visits, organizing Heartflow CT Pathway road-shows, referring physician office meetings, etc. This role will work closely with the other Heartflow team members to include respective TSM, Marketing, Market Access, CT Apps, Product Development and Clinical.
  • Increase Heartflow usage within the designated key strategic Heartflow account by:
    • Maintaining and building relationships with referring physicians and other key clinical stakeholders
    • Educating customers on Heartflow's value proposition by giving presentations/ having discussions with referring MDs
    • Promoting / championing Heartflow and building advocacy
  • Production/Success/Achievement of the Territory Account Manager will be evaluated and based on performance in active/targeted accounts (metrics):
    • Meet / exceed quota for the strategic Heartflow accounts (within existing customer locations).
    • cCTA growth (conversion of non-invasive tests) and FFRct penetration / case growth over baseline (% and $) in assigned accounts.

Skills Needed:
  • Meeting Sales Goals, Motivation for Sales team, Territory Management, Presentation Skills, Performance Management, Building Relationships, Emphasizing Excellence, Negotiation, Results Driven, Sales Planning, Managing Profitability
  • Demonstrate ability to hire, develop, performance manage and promote talent
  • Proven sales management skills and track-record of sales achievement
  • Account development - Experience building and supporting strong clinical programs
  • Clinical / technical proficiency - Quick learner able to grasp new clinical/technical information and then disseminate to customers.
  • Develop relationships with key account stakeholders, drive awareness of a cCTA/FFRct pathway, broaden Heartflow referrals, and deepen Heartflow adoption.
  • Work in a cross functional capacity to coordinate field and HQ resources needed to support focused customers and execute program development plans, support sales, marketing, education and training.
  • Customer-focused mentality.
  • Knowledge of cardiac patient pathways and diagnostic technology is preferred.
  • Self-motivated and ability to initiate, organize, and complete projects.
  • Excellent problem-solving ability, especially under pressure.
  • Extremely strong work ethic.
  • Works well in a cross-functional team environment.
  • Excellent verbal and written communication skills. Professional etiquette.
  • Experience with Salesforce.com or similar CRM

Educational Requirements & Work Experience:
  • 4-year degree with 5+ years of related sales or clinical experience or 2-year degree with 7+ years related sales or clinical experience.
  • Degree in Science, Medical, Business, Marketing or Technical field is preferred.
  • Prior experience in medical device, cardiology pharmaceuticals, cardiology radio-pharmaceuticals, hospital, or medical software is highly desired
  • Experience with introducing new cardiovascular technologies into hospitals is highly desired

Physical Demands of the Job: Up to 60% travel from your home office is expected.

#LI-Remote

About HeartFlow

HeartFlow is a medical technology company that specializes in non-invasive, personalized cardiovascular disease diagnosis and treatment planning. The company's technology uses artificial intelligence and deep learning algorithms to create 3D models of patients' hearts and simulate blood flow. HeartFlow's technology has been used in over 30,000 patients worldwide and has been shown to improve patient outcomes and reduce healthcare costs. The company was founded in 2007 and is headquartered in Redwood City, California.
Learn more about HeartFlow
Size
500 employees
Industry
Founded
2009

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