The Regional Administrative Manager supervises a group of legal support staff and provides support for office operations for assigned office locations. The position provides leadership to personnel supporting the attorneys of the Firm. The primary purpose is to ensure all attorneys have the necessary assistance and physical work environment suitable for the practice of law.
The following set of success factors describe the characteristics of those who are successful in our Firm:
- Helpful, Congenial, Personable, Positive
- Unpretentious, Approachable, Respectful, Team Oriented
- Accountable, Takes Ownership, Corrects Mistakes
- Organized, Timely, Confidential, Responsive (within 24 hours)
Duties and Responsibilities:- Supervise Administrative Managers, legal assistants, receptionists, office coordinators/supervisors, administrative assistants, and interns.
- Monitor and coordinate legal assistant/attorney staffing ratios and workflow.
- Manage timekeeping of direct reports by reviewing and approving weekly timecards, PTO requests, monitoring and managing hours, breaks and overtime requests.
- Assess staff performance, provide coaching/guidance and address performance issues when needed, conduct annual performance reviews of direct reports.
- Understand and able to perform basic employee relations.
- Recruit, interview and hire: review/vet resumes, conduct and coordinate interviews, and obtain final approval for hiring.
- Employee onboarding duties (determine office seating, ensure office services and IT have set up office/workstation and created required User accounts) and offboarding duties.
- Partner with business leaders ensuring needs from different departments are being met.
- Collaborate with the development and implementation of training for assigned staff.
- Work closely with firmwide Directors and Managers to implement and improve firm policies and procedures.
- Ensure the offices are functional, safe, and adequately stocked with necessary supplies.
- Interact with property managers and manage vendors in support of office operations.
- Plan, schedule and promote office events (e.g. monthly breakfasts, happy hours, holiday parties, staff meetings, partnership meetings).
- Monitor costs and expenses to assist in budget preparation.
- Some travel required; other duties as assigned.
Education, Experience, and Skills:- Bachelor's degree in business administration, management, or related field preferred.
- Minimum 5 years' experience in a management/supervisory role in a professional service setting.
- Ability to work independently with little to no supervision and perform in a fast-paced, dynamic work environment.
- Determination and desire to drive continuous improvement of operations.
- Ability to communicate effectively with all levels of management.
- Ability to work with sensitive information while maintaining confidentiality.
- Proficiency with MS Office. Strong Excel skills and DocuSign skills preferred.
- Ability to multi-task, prioritize and work under tight deadlines.
- Excellent organizational skills for optimal workflow and efficiency.
- Excellent time management, interpersonal and communication skills.
- Adaptable to changing priorities and work demands.
- Pro-active, follows through with minimum direction, and displays initiative.
- Exhibits a positive attitude and has confidence.
What we offer you- Competitive compensation
- Comprehensive benefits package, including medical, dental, and vision
- HSA and FSA plans available for employees and dependents
- Work-life balance
- Generous PTO policy
- 401K plan including a 3% Employer Safe Harbor contribution
- Firm paid life insurance and long-term disability
- Employee Assistance Program
- Year-end bonuses and referral fee programs
