Regional Account Team Manager

CLEAResult

$76K — $114K *
US-AnywhereRemote in Michigan, US
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3-5 years of experience in account management
  • Strong leadership and team management skills
  • Excellent communication and interpersonal abilities
  • Analytical mindset with data-driven decision-making capability
  • Strategic thinking for developing effective account plans
  • Proven success in customer engagement strategies
  • Experience with Microsoft Office suite and Salesforce

Responsibilities

  • Lead and guide the account management team to exceed client satisfaction
  • Serve as a customer advocate, ensuring proactive and effective communication
  • Develop and execute strategic account plans to enhance customer satisfaction
  • Standardize lead tracking to monitor key performance indicators for the team
  • Analyze data and customer feedback for program management updates
  • Collaborate with leadership to develop strategies and solutions for outreach and marketing
  • Drive the program activities that align with energy savings goal achievement

Benefits

  • Collaborative and high-performance team culture
  • Opportunities for professional development and leadership growth
  • Engagement in the energy industry and impact on customer behavior
  • Focus on accountability, trust, and transparency in corporate values
Full Job Description
Job Description

Candidate must reside in Michigan.

We are looking for a talented individual...

To join our team as a Regional Account Team Manager. In this role, you will be responsible for leading and guiding a team of account managers to ensure exceptional client satisfaction, energy savings goal attainment, and overall success in managing key accounts. The ideal candidate will have a strong background in account management, leadership skills, and a strategic mindset to drive the success of customer relationships.

For this opportunity, you're a great fit if you can...
  • Foster a collaborative and high-performance team culture focused on exceeding goals and models our CLEAResult values of Accountability, Trust and Transparency
  • Serve as a customer advocate within the program, ensuring proactive communication and enhancing customer satisfaction
  • Develop and execute strategic account plans that drive customer satisfaction and retention.
  • Standardize and implement a lead tracking report to monitor KPI's and assess the performance of the account management team
  • Analyze data and customer feedback to provide regular program management updates on the status of key accounts, highlighting achievements, areas of opportunity, and strategic plans For continuous improvement and growth
  • Partner with program management and leadership to develop strategy and provide solutions that informs outreach, marketing, external training and education, and other key program activities which drive goal achievement


In this exciting career opportunity, you will have...
  • 3 -5 yrs of experience in account management, with a track record of successful client retention and revenue growth.
  • Prior experience leading a team and possess strong leadership and team management skills, with the ability to motivate and develop a high-performing team.
  • Excellent communication and interpersonal skills.
  • Analytical mindset with the ability to use data to drive decision-making.
  • Strategic thinking and the ability to develop and execute effective account plans.
  • Proven track record of creating successful customer engagement strategies and campaigns.
  • Experience with Microsoft Office suite and Salesforce.
  • Curiosity for the energy industry and a passion for driving changes in the way people use energy
  • Ability to understand and effectively articulate technical concepts to various audiences


DOT Requirements

If applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.

Compensation Range
$76,100.00 - $114,200.00
Currency
USD
Type
Salary

Any offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant's skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.

CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.

The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.

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