Guardian Life Insurance

Regional Account Manager - Executive Benefits (Remote)

Guardian Life Insurance • $68K — $113K *
US-AnywhereRemote in United States
Finance & Insurance
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 5-7 years of experience in account management or related field with a focus on insurance or Executive Benefits
  • Strong communication skills to effectively engage with clients and internal teams
  • Proven organizational skills to manage multiple priorities and commitments
  • Proactive problem solver with a solution-oriented mindset
  • Comfort with data analysis and Microsoft 365 tools, including Excel
  • Collaborative team player with an ability to partner across departments

Responsibilities

  • Manage a dedicated book of Executive Benefits accounts post-training
  • Build product and process knowledge to enhance customer experience
  • Collaborate with internal teams to address challenges and provide solutions
  • Utilize data to monitor account performance and inform decisions
  • Handle client and broker inquiries with professionalism
  • Support enrollment and service technology initiatives
  • Contribute to team projects and process enhancements

Benefits

  • Open to remote or hybrid work options
  • Opportunity for professional growth and development
  • Engagement in projects that improve team operations
  • Collaborative work environment with various internal teams
  • Exposure to Executive Benefits products and processes
Full Job Description
Guardian is seeking a Regional Account Manager to support Executive Benefits supplemental disability and life products. In this role, you will independently manage a book of accounts and serve as a key relationship partner for clients, brokers, and internal teams throughout the lifecycle of each case. This position requires strong organization, proactive problem-solving, and the ability to deliver effective enrollment and service solutions that support both customers and business partners.

You are:

  • A curious, resourceful self-starter who enjoys solving problems and working across teams


  • A strong communicator who builds trust with clients, brokers, and internal partners


  • Able to take ambiguity and turn it into clear, actionable plans


  • Motivated to improve processes and enhance the client and partner experience


You have:

  • Experience in account management, customer service, operations, sales support, implementation, or relationship management (insurance or Executive Benefits experience necessary)


  • Strong communication skills, with the ability to listen, ask thoughtful questions, and clearly explain information


  • Effective organizational and follow-through skills, with the ability to manage multiple priorities and meet commitments


  • A proactive, solution-oriented mindset with the ability to identify issues and recommend practical improvements


  • Comfort working with data, reporting, Microsoft 365 tools, Excel, and internal systems


  • A collaborative approach with a willingness to partner across teams


You will:

  • Independently manage an assigned book of Executive Benefits accounts after training, serving as the primary relationship partner for clients, brokers, wholesalers, and internal teams


  • Build knowledge of products, processes, and systems to support account needs and enhance the overall customer experience


  • Partner across internal teams to resolve issues, remove barriers, and deliver timely, effective solutions


  • Use data and reporting to monitor account activity, identify trends, and support decision-making


  • Manage client and broker inquiries, service needs, escalations, and communications with professionalism and sound judgment


  • Support technology-enabled enrollment, administration, and service solutions, including online tools, platforms, and system enhancements


  • Contribute to projects, process improvements, and initiatives that strengthen team operations


Reporting Relationships

As a Regional Account Manager, you will report to the Manager of Enrollment and Account Management, who reports to the Head of Executive Benefits.

Location:

  • Open to Remote or Hybrid option.


Salary Range:

$68,970.00 - $113,310.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

About Guardian Life Insurance

Guardian Life Insurance Careers

Join the Guardian Life Insurance team today and be part of a company that values growth, leadership, and innovation. As a leading provider in the insurance industry, Guardian Life Insurance offers a wealth of job opportunities that empower you to shape your future and strengthen your professional skills. Work You’ll Do At Guardian Life Insurance, you’ll collaborate with a diverse team of experts dedicated to providing exceptional service and innovative solutions to our clients. Our culture thrives on inclusivity and the shared ambition of our team members to drive positive change in the insurance sector. Explore a variety of career paths in areas ranging from customer service to financial advisement, each offering the potential to engage with transformative projects that impact lives. Our commitment to professional growth is evident in our robust training programs, including leadership development and diversity training, designed to enhance your skills and advance your career. Innovative Work Guardian Life Insurance is at the forefront of integrating cutting-edge technology and personalized service. Join us and contribute to initiatives that redefine industry standards and lead to more predictive and personalized customer experiences. Be Part of a Great Team Our team at Guardian Life Insurance is our strongest asset. We foster an environment where creativity and effectiveness are encouraged, making it a perfect place for those who seek to innovate and excel in their careers. With a focus on nurturing talent, we offer comprehensive benefits, competitive salaries, and a supportive atmosphere that advocates work-life balance. Future-Proof Your Career With Guardian Life Insurance, your career is future-proof. Dive into a range of employment opportunities that not only align with your current skills but also challenge you to grow and expand your capabilities. Whether you’re looking for a full-time position, an internship, or even leadership roles, Guardian Life Insurance is committed to helping you find the right path. Stay Connected Join Our Team Discover the job opportunities waiting for you at Guardian Life Insurance. We are continuously hiring and looking for individuals who are passionate, driven, and ready to contribute to our mission. Search open positions that match your skills and interests, and take the first step towards a rewarding career with us. Keep Up to Date Stay informed with the latest career tips, industry insights, and company news—all from the professionals who make Guardian Life Insurance a leader in the insurance industry. Our careers blog provides valuable information to help you prepare for your next interview, polish your resume, and enhance your networking abilities. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover exciting and rewarding opportunities that await at Guardian Life Insurance, and see how you can contribute to our legacy of excellence and innovation. Join Guardian Life Insurance today and be part of a company that’s dedicated to your career growth and professional development.
Learn more about Guardian Life Insurance
Size
9,000 employees
Industry
Finance & Insurance
Founded
1860
* Ladders Estimates

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