Guardian Life Insurance

Head of Wellness Strategy & Offerings

Guardian Life Insurance • $126K — $208K *
South Bethlehem, NY 12161In-Person
Finance & Insurance
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business or equivalent required.
  • 8+ years of product management experience in the group insurance industry preferred.
  • Experience with well-being offerings/products.
  • Excellent organizational and communication skills, capable of working in a matrix environment.
  • Demonstrated experience driving business results with cross-functional teams.
  • Proven ability to operationalize new offerings through partnerships.
  • Strong analytical skills and business acumen.

Responsibilities

  • Own and refine the wellness product strategy to align with corporate goals.
  • Oversee product performance based on data and member feedback.
  • Represent Guardian at industry events and drive thought leadership initiatives.
  • Lead product lifecycle management from development to launch.
  • Accountable for go-to-market strategy and prioritization.
  • Communicate effectively across all organizational levels and forums.
  • Explore partnerships with third-party technology to enhance customer experience.

Benefits

  • Hybrid work model with flexibility in office location.
  • Opportunity for business travel (10-15%).
  • Access to a dynamic wellness ecosystem integrated with core insurance products.
  • Participation in webinars and industry forums for professional visibility.
  • Ability to influence company strategy and product development.
Full Job Description
We are seeking a Wellness Product Leader, you are responsible for developing and managing Guardian's wellness solutions with the goal of delivering on the diverse and evolving physical, financial, and emotional well-being needs of our customers, members, and their families. This Product Leader will manage a specialized team that will be accountable to building and managing portfolio of wellness solutions through organic design and external partnerships. The alignment and integration between this wellness ecosystem and Guardian's core non-medical group benefits products and services will be critical.

You are
  • A highly motivated individual who is passionate about helping people through life's challenges, thrives in a fast-paced environment, unafraid to roll up your sleeves, and has a track record of success in product management leadership roles.
  • A savvy, strategic businessperson with an understanding of disability, absence, life, supplemental health and state paid leave products as well as the challenges that plan holders and employees face with regards to workplace benefit programs.
  • Working closely with the Product Management Team to enhance Guardian's core group insurance products by introducing fully integrated wellness solutions that meet the diverse and continuously evolving needs of our customers.
  • Expected to have an up-to-date pulse on the wellness landscape and start-up community, engaging regularly with disruptive providers to ensure Guardian's wellness portfolio is best-in-class.


  • Able to collaborate cross-functionally with Product peers, Claims, Legal, Underwriting, Distribution, Finance, Service, Marketing, and Operations to inform system builds, go-to-market activities and identify opportunities for improvement.
  • Able to work closely with Group Strategy and enterprise partners across Guardian on new and emerging solutions that meet the mind, body, and wallet needs of Guardian members.
  • A seasoned leader who can inspire and influence others, building followership. Building strong relationships with key stakeholders and leaders across the company to promote product collaboration, solution identification, and program success.


  • Skilled at developing innovative solutions that help solve those challenges and integrate seamlessly into the Guardian portfolio.
  • A leader who acts as a talent multiplier and has a passion for helping employees grow to their fullest potential at Guardian.


You have
  • Bachelor's degree in business or equivalent required.
  • Minimum of 8+ years of product management experience in group insurance industry is preferred.
  • Experience with well-being offerings/products.
  • Excellent organizational and communication skills, and ability to work in a matrix environment.
  • Demonstrated experience working with cross-functional teams and stakeholders to drive business results.
  • Proven ability to efficiently operationalize new offerings via partnership.
  • Skilled in identifying and driving new opportunities for growth and development.
  • Strong business and financial acumen, project management, and analytical skills.
  • Exceptional executive presence and public speaking skills with senior leaders, the field, and marketplace.
  • Ability to influence others and make decisions quickly and effectively.
  • Strong problem-solving skills and ability to work in a fast-paced environment.


You will
  • Own and refine the wellness product strategy, aligning to the portfolio and corporate strategies.
  • Be accountable for product performance, using data and insights to make informed recommendations for enhancements or changes.
  • Monitor the Voice of the Customer (VOC) program and product performance to inform areas of improvement throughout the member journey.
  • Establish Guardian as a Wellness leader through thought leadership, webinars, and represent Guardian in industry forums, conferences, and broker presentations.
  • Effectively and persuasively communicate with all levels of the organization, externally and in large public forums. Communicate effectively; articulate information in a manner that is easily understood.
  • Own product management processes throughout the product lifecycle, including product development, roadmap planning, and launch activities -ensuring the team is adhering to and executing.
  • Be accountable for and lead the go-to-market strategy development and capability prioritization for the development of new and enhancement of existing absence management offerings and capabilities.
  • Stay abreast of trends and identify new opportunities for growth and development, monitoring macro environment and competitive environment, Voice of the Customer (VOC) program and internal performance.
  • Effectively and persuasively communicate with all levels of the organization, externally and in large public forums. Communicate effectively; articulate information in a manner that is easily understood.
  • Be accountable for performance of external suppliers and negotiate contracts and establish business terms to support Guardian's outcomes.
  • Responsible for exploring new and innovative ways to work with third party technology companies to augment the customer experience, including but not limited to pre-planning tools and resources, employer reporting, etc.
  • Create and deliver engaging presentations that clearly communicate new product ideas, offerings, benefits, and strategic rationale.
  • Be responsible for extensive business case work to illustrate the value and opportunity of new concepts as well as influence senior leadership decision-making and capital investment.
  • Build strong relationships with key stakeholders and leaders across the company to promote product collaboration, solution identification, and product success.
  • Manage multiple related products and/or teams, sets departmental priorities and allocates resources to align business objectives and annual plan.
  • Stay up to date on all regulatory requirements and ensure product offerings are compliant.


Reporting Relationships

As our Head of Wellness Strategy & Offerings, you will report to our Head of Disability, Absence, Life, Supplemental Health and Wellness Products, who reports to our Head of Product and Digital Offerings.

Location
  • This is a hybrid role with flexibility to be in our Boston MA, Holmdel NJ, Bethlehem PA, or Hudson Yards NY office and a minimum of 3 days per week in a Guardian office.
Travel
  • Business travel is expected to occur approximately 10-15% of the time.


Salary Range:

$126,910.00 - $208,495.00

The salary range reflected above is a good faith estimate of base pay for the primary location of the position. The salary for this position ultimately will be determined based on the education, experience, knowledge, and abilities of the successful candidate. In addition to salary, this role may also be eligible for annual, sales, or other incentive compensation.

About Guardian Life Insurance

Guardian Life Insurance Careers

Join the Guardian Life Insurance team today and be part of a company that values growth, leadership, and innovation. As a leading provider in the insurance industry, Guardian Life Insurance offers a wealth of job opportunities that empower you to shape your future and strengthen your professional skills. Work You’ll Do At Guardian Life Insurance, you’ll collaborate with a diverse team of experts dedicated to providing exceptional service and innovative solutions to our clients. Our culture thrives on inclusivity and the shared ambition of our team members to drive positive change in the insurance sector. Explore a variety of career paths in areas ranging from customer service to financial advisement, each offering the potential to engage with transformative projects that impact lives. Our commitment to professional growth is evident in our robust training programs, including leadership development and diversity training, designed to enhance your skills and advance your career. Innovative Work Guardian Life Insurance is at the forefront of integrating cutting-edge technology and personalized service. Join us and contribute to initiatives that redefine industry standards and lead to more predictive and personalized customer experiences. Be Part of a Great Team Our team at Guardian Life Insurance is our strongest asset. We foster an environment where creativity and effectiveness are encouraged, making it a perfect place for those who seek to innovate and excel in their careers. With a focus on nurturing talent, we offer comprehensive benefits, competitive salaries, and a supportive atmosphere that advocates work-life balance. Future-Proof Your Career With Guardian Life Insurance, your career is future-proof. Dive into a range of employment opportunities that not only align with your current skills but also challenge you to grow and expand your capabilities. Whether you’re looking for a full-time position, an internship, or even leadership roles, Guardian Life Insurance is committed to helping you find the right path. Stay Connected Join Our Team Discover the job opportunities waiting for you at Guardian Life Insurance. We are continuously hiring and looking for individuals who are passionate, driven, and ready to contribute to our mission. Search open positions that match your skills and interests, and take the first step towards a rewarding career with us. Keep Up to Date Stay informed with the latest career tips, industry insights, and company news—all from the professionals who make Guardian Life Insurance a leader in the insurance industry. Our careers blog provides valuable information to help you prepare for your next interview, polish your resume, and enhance your networking abilities. Job Alert Emails Customize your experience by subscribing to job alerts and insider tips tailored to your preferences. Discover exciting and rewarding opportunities that await at Guardian Life Insurance, and see how you can contribute to our legacy of excellence and innovation. Join Guardian Life Insurance today and be part of a company that’s dedicated to your career growth and professional development.
Learn more about Guardian Life Insurance
Size
9,000 employees
Industry
Finance & Insurance
Founded
1860
* Ladders Estimates

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