Credence Management Solutions, LLC

Refugee Programs M&E Specialist

Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in relevant field such as Public Administration, Data Analytics, or International Development.
  • Minimum of seven years of experience in monitoring, evaluation, and performance management.
  • Experience with complex program evaluation and compliance activities.
  • Familiarity with developing performance metrics and evaluation tools.
  • Capability in conducting assessments and program reviews.
  • Proficient in analyzing both qualitative and quantitative data.
  • Strong written and verbal communication skills.

Responsibilities

  • Support monitoring and evaluation activities for program effectiveness and compliance.
  • Develop and maintain performance indicators and evaluation methodologies.
  • Conduct program reviews both on-site and remotely.
  • Analyze and interpret program data to assess performance.
  • Identify trends and opportunities for operational improvement.
  • Prepare monitoring reports and evaluation summaries for stakeholders.
  • Collaborate with teams to implement improvement plans.

Benefits

  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development opportunities
  • Wellness Resources
Full Job Description
Position Summary

Credence is seeking a Refugee Programs M&E Specialist to support program monitoring, evaluation, compliance, and performance improvement initiatives. This role is responsible for assessing program effectiveness, developing performance indicators, supporting monitoring activities, conducting program reviews, and providing analytical insights to enhance program outcomes.

The successful candidate will collaborate with leadership, program staff, stakeholders, and service providers to evaluate program performance, identify trends, assess compliance, and support data-driven decision-making. This position requires strong analytical skills, attention to detail, and the ability to translate findings into meaningful recommendations that support organizational objectives.

Responsibilities include, but are not limited to the duties listed below:
  • Support monitoring and evaluation activities designed to assess program effectiveness, compliance, and performance outcomes.
  • Develop, refine, and maintain performance indicators, monitoring tools, and evaluation methodologies.
  • Conduct on-site and remote program reviews to assess performance, effectiveness, and compliance.
  • Collect, analyze, and interpret quantitative and qualitative program data.
  • Identify trends, risks, gaps, and opportunities for program improvement and operational effectiveness.
  • Prepare monitoring reports, evaluation summaries, findings, and recommendations for leadership and stakeholders.
  • Support continuous quality improvement initiatives through data analysis and performance monitoring activities.
  • Collaborate with program staff and stakeholders to implement corrective actions and improvement plans.
  • Assist with the development and maintenance of dashboards, performance metrics, and reporting tools.
  • Provide technical assistance and guidance on monitoring, evaluation, and performance measurement practices.
  • Ensure documentation and supporting materials are complete, accurate, and maintained in accordance with established requirements.
  • Support evidence-based decision-making through research, analysis, and program evaluation activities.

Requirements
  • Bachelor's degree in Public Administration, Public Policy, Social Work, Program Evaluation, Public Health, Data Analytics, Statistics, Social Sciences, International Development, or a related field.
  • Minimum of seven (7) years of relevant professional experience supporting monitoring, evaluation, program compliance, performance management, program analysis, research, or related functions.
  • Experience supporting monitoring and evaluation activities for complex programs or initiatives.
  • Experience developing and applying performance indicators, monitoring tools, and evaluation methodologies.
  • Experience conducting program reviews, assessments, site visits, or monitoring activities.
  • Experience collecting, analyzing, and interpreting quantitative and qualitative data to assess program performance and effectiveness.
  • Ability to identify trends, risks, findings, and opportunities for process and program improvement.
  • Experience preparing reports, evaluations, analyses, and recommendations for leadership and stakeholders.
  • Strong analytical, critical-thinking, and problem-solving skills.
  • Excellent written, verbal, and interpersonal communication skills.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Ability to collaborate effectively with diverse stakeholders and cross-functional teams.

Benefits
  • Health Care Plan (Medical, Dental & Vision)
  • Retirement Plan (401k, IRA)
  • Life Insurance (Basic, Voluntary & AD&D)
  • Paid Time Off (Vacation, Sick & Public Holidays)
  • Family Leave (Maternity, Paternity)
  • Short Term & Long Term Disability
  • Training & Development
  • Wellness Resources

About Credence Management Solutions, LLC

Credence Management Solutions, LLC Careers

There has never been a better time to join the dynamic team at Credence Management Solutions, LLC—the forefront of professional services and consulting excellence.

Work You’ll Do

Join Credence Management Solutions, LLC's esteemed team to assist some of the most prestigious agencies and organizations in mastering their operational and strategic goals. Elevate industries and transform operations with the brightest minds at Credence Management Solutions, LLC. Positioned uniquely at the nexus of technology, industry knowledge, and innovative solutions, there’s no stronger leadership in consulting and professional services today. Engage with a diverse team of business and technology advisors to help clients navigate through complex challenges and transformations. Collaborate with a dedicated group of professionals, fostering an environment rich in diversity and innovation.

Introducing the Credence Management Solutions, LLC Professional Growth and Development Initiative

The initiative is crafting a leading-edge environment to assist some of the most renowned organizations in achieving operational excellence with cutting-edge solutions.

Do Innovative Work

Be part of the largest pool of experts—dedicated to blending technology, strategic acumen, and digital innovation.

Drive Innovative Solutions

Deliver targeted strategies and solutions through a depth and breadth of consulting experience and creativity that’s unparalleled.

Be Part of a Great Team

Engage in a wide array of projects utilizing state-of-the-art technology and harness the collective capabilities, extensive scale, and collaborative ethos of the Credence team.

Future-proof Your Career

Advance as far as your ambition can take you with boundless opportunities for career growth, supported by comprehensive training, development programs, and certification support.

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Discover how Credence Management Solutions, LLC is leading clients towards innovative operational strategies, enhancing efficiency and effectiveness across various sectors.

The Credence Leadership and Innovation Network

The combined service capabilities, extensive scale, and collaborative solution development enable clients to overcome challenges and lead transformations in their respective fields. Clients globally turn to Credence Management Solutions, LLC for new strategies and robust solutions to drive growth and innovation in an evolving marketplace.

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