Job DescriptionI. Job Summary
This position is directly responsible for meeting recycling goals outlined in assigned municipal contracts or as assigned by the manager. The Representative will have a thorough understanding of WM service offerings and be able to utilize WM relationships and resources to achieve municipality recycling and sustainability goals.
HOURS: Monday-Friday, 8:00 AM - 5:00 PM ( Occasional evenings and weekends required for community events and outreach)
TRAVEL: Hayward and Alameda County 3 days per week ( for events and meetings)
II. Essential Duties and Responsibilities
- Thoroughly understands the WM contract; develops and implements programs to achieve and surpass contractual metrics.
- Understands which behaviors have the most impact on diversion rates/recycling outcomes and is able to make innovative yet credible and implementable recommendations to the wide variety of municipal stakeholders. Takes the lead in developing solutions; is a thought leader.
- Designs and delivers educational programs and presentations focused on achieving sustainability goals and driving awareness of WM efforts in the community. Is able to understand customer base and customize programs/presentations to customer needs.
- Conducts site surveys and waste audits in order to make credible recommendations to customers based on sound business rationales. Knows Area specific capabilities per district and ensures that recommendations are in alignment with operational capacity - current and planned.
- Understands customer needs and how to formulate suggestions and proposals in ways that meet customer needs. Has the WM product knowledge necessary in order to recommend upsell of other solutions that may meet customer needs.
- Uses WM knowledge and relationships to ensure flawless execution of WM service delivery.
- Has a deep understanding of WM's overall business and strategy and demonstrates support of WM's strategic goals consistently.
- Works as a team with Public Sector Sales to assist in creating overall strategy for the municipality and contract.
- Provide customer facility tours on an as needed basis
- Cultivates and improves community partnerships by attending and participating in public events, meetings and other programs on behalf of the recycling organization.
- Prepares and files various reports for internal and external use, such as recycling program analysis.
III. Qualifications
A. Required Qualifications
- Associate's Degree (accredited) in Environmental Science, Resource Management, Education, Public Administration or a related field, or in lieu of degree
- High School Diploma or GED (accredited)
- 2 years of relevant work experience (in addition to education requirement).
- Valid Driver License and reliable transportation
B. Preferred Qualifications
IV. Physical Requirements
Listed below are key points regarding physical demands, physical and occupational risks, and the work environment of the job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of the job.
☒ Combination: This job operates in a mix between an office environment and plant/field environment and routinely requires the use of standard office equipment such as computers, phones, copy machines, etc.
PAY: The expected base pay range for this office/on-site position is $77,750 - $87,000. This range represents a good faith estimate for this position. The specific salary offered to a successful candidate may be influenced by a variety of factors including the candidate's relevant experience, education, training, certifications, qualifications, and work location.
V. Benefits
At WM, each eligible employee receives a competitive total compensation package that includes medical, dental, vision, life insurance, and short-term disability. In addition, we offer a stock purchase plan, company matching on a 401(k), and more. Employees also receive paid vacation, holidays, and personal days. Please note that benefits may vary by site.
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