Department: Charlotte Area Transit System Department

Salary: $66,826.00 - $96,061.79 Commensurate with Experience

SUMMARY
The Recruiting Specialist performs technical and administrative work supporting end-to end full-cycle talent acquisition including coordinating recruitment processes, sourcing candidates, and managing hiring workflows from job posting through onboarding. Reporting to the Recruiting Supervisor, this position serves as the primary operational coordinator for assigned recruitments, ensuring hiring activities are conducted efficiently, consistently, and in alignment with established procedures.

The role works closely with hiring managers, candidates, HR staff, and external partners to support full-cycle recruitment execution. The Recruiting Specialist manages applicant tracking activities, coordinates interviews, assists with candidate evaluation processes, and ensures required documentation and approvals are completed throughout the hiring lifecycle. Through organized workflow management and responsive communication, this position supports timely hiring outcomes and positive candidate experiences.

Major Duties and Responsibilities

Recruitment Workflow Coordination

• Coordinates recruitment activities from requisition approval through onboarding.
• Posts job announcements and manages recruitment timelines.
• Reviews requisitions for completeness and required approvals.
• Tracks recruitment status and hiring progress.
• Ensures adherence to established hiring procedures.

Candidate Sourcing & Outreach

• Conducts candidate sourcing activities using approved recruitment platforms.
• Screens applications for minimum qualifications based on established criteria.
• Communicates with candidates regarding application status and next steps.
• Supports recruitment outreach initiatives and hiring events.
• Maintains candidate pipelines for recurring positions.

Interview Coordination & Support

• Schedules interviews and coordinates logistics with hiring managers and candidates.
• Prepares interview materials and evaluation tools.
• Ensures interview documentation is completed and collected.
• Maintains communication throughout interview processes.

Applicant Tracking System (ATS) Administration

• Maintains accurate applicant records within recruitment systems.
• Updates candidate status and workflow stages.
• Ensures required documentation is uploaded and retained.
• Generates recruitment reports as requested.

Hiring Manager Guidance

• Provides procedural guidance to hiring managers regarding recruitment steps and timelines.
• Assists managers with completion of required hiring documentation.
• Monitors hiring progress and follows up on pending actions.
• Escalates delays or issues to supervisory staff.

Pre-Employment & Onboarding Coordination

• Coordinates pre-employment activities including background checks and required screenings.
• Prepares onboarding documentation and communicates next steps to new hires.
• Ensures hiring documentation is completed prior to start dates.
• Coordinates onboarding activities with HR Administration staff.

Compliance & Documentation Support

• Maintains recruitment records consistent with organizational and regulatory requirements.
• Ensures hiring documentation is complete and audit-ready.
• Supports equal employment opportunity documentation practices.
• Identifies missing or incomplete records and follows up as needed.

Continuous Improvement & Recruitment Optimization

• Identifies recurring recruitment workflow challenges.
• Assists with improvements to recruitment processes or tools.
• Supports recruitment initiatives and special projects.
• Participates in hiring events and outreach efforts.

Core Competencies

Recruitment Process Execution:Ability to administer recruitment activities accurately and efficiently within established procedures.

• Manages recruitment workflows consistently.
• Maintains organized hiring processes.
• Supports timely hiring outcomes.
• Ensures procedural compliance.

Candidate Engagement and Customer Service:Ability to communicate professionally with candidates and hiring managers.

• Provides clear and timely communication.
• Maintains professional candidate interactions.
• Supports positive hiring experiences.
• Demonstrates responsiveness.

Organization and Workflow Management:Ability to manage multiple recruitments simultaneously.

• Tracks deadlines effectively.
• Maintains organized records.
• Prioritizes assignments appropriately.
• Meets operational timelines.

Attention to Detail and Documentation Accuracy:Ability to maintain precise recruitment records.

• Reviews materials carefully.
• Maintains accurate system data.
• Ensures documentation completeness.
• Produces reliable outputs.

Collaboration and Coordination:Ability to work effectively across HR and operational departments.

• Builds cooperative relationships.
• Coordinates activities across stakeholders.
• Supports shared goals.
• Adapts to changing priorities.

Technology and ATS Proficiency:Ability to utilize recruitment systems effectively.

• Maintains accurate system entries.
• Navigates applicant tracking tools.
• Supports reporting activities.
• Maintains data integrity.

Compliance Awareness:Ability to follow hiring procedures aligned with organizational requirements.

• Applies procedures consistently.
• Maintains audit-ready records.
• Recognizes irregular situations.
• Escalates concerns appropriately.

Professionalism and Integrity:Ability to represent the organization professionally throughout recruitment processes.

• Maintains confidentiality.
• Demonstrates fairness and neutrality.
• Upholds organizational standards.
• Exercises sound judgment.
• Commitment to equitable hiring practices and inclusive candidate engagement.

Knowledge, Skills and Abilities:

Knowledge of:

• Recruitment processes and hiring workflows.
• Applicant tracking systems.
• Administrative coordination practices.
• Confidentiality and recordkeeping requirements.

Skill in:

• Coordinating multiple recruitment activities.
• Communicating professionally with diverse stakeholders.
• Maintaining organized records and systems.
• Scheduling and workflow management.

Ability to:

• Follow established procedures consistently.
• Manage multiple priorities simultaneously.
• Provide procedural guidance to hiring managers.
• Maintain confidentiality of applicant information.
• Work collaboratively within a team environment.
• Identify issues requiring escalation.

Minimum Qualifications

• Associate's degree in Human Resources, Business Administration, Public Administration, or related field and two (2) years of recruitment, HR support, or administrative coordination experience; or an equivalent combination of education and experience.

Preferred Qualifications

• Bachelor's degree in a related field.
• Experience supporting high-volume recruitment environments.
• Experience using applicant tracking systems.

HOW TO APPLY

Apply online.

You are welcome to visit the City of Charlotte Human Resources Department lobby, where self-service application kiosks are available. They are located in our office at 700 East 4th Street, Suite 200, Charlotte, NC 28202. We are open Monday through Friday, from 9:30 a.m. to 3:30 p.m. (EST), excluding official City holidays.

For questions about your application or the hiring process, please email [email protected]

BENEFITS

The City of Charlotte provides a comprehensive benefits package to eligible employees.

Click here to learn more about the City of Charlotte's benefits.

The City of Charlotte is a drug and alcohol-free workplace.