Clark Construction

Recruiting Operations Manager

Clark Construction • $65K — $170K *
Staffing
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in recruiting operations, HR, or talent acquisition operations.
  • Bachelor’s degree (BA/BS) or equivalent work experience.
  • Proven experience directly leading and mentoring a team of HR or recruiting coordinators.
  • Strong background in managing end-to-end recruitment operations and high-volume campus recruiting logistics.
  • Hands-on experience with ATS and HR tools, preferably Workday Recruiting, Handshake, and ServiceNow.
  • Experience managing background check and drug screening vendor relationships and compliance policies.
  • Demonstrated capability in tracking recruiting metrics and managing program budgets.

Responsibilities

  • Lead, mentor, and empower a team of HR Coordinators in recruiting operations.
  • Manage capacity and daily workflow for campus and professional recruiting.
  • Provide feedback and training to enhance the coordinator team's capabilities.
  • Oversee logistics for major candidate events and initiatives.
  • Refine the end-to-end recruitment process based on hiring manager feedback.
  • Ensure a consistent and outstanding candidate interview experience.
  • Drive improvements in recruiting tools and systems optimization.

Benefits

  • Comprehensive health, dental, and vision benefits.
  • Paid time off and retirement/401k plans.
  • Life insurance and short & long-term disability coverage.
  • Fitness reimbursement and commuter benefits.
  • Tuition reimbursement and family support benefits, including back-up daycare and tutoring.
  • Employee Assistance Program (EAP) and work-life assistance.
  • Holiday contribution program.
Full Job Description
The Recruiting Operations Manager is a key strategic leader on Clark’s Human Resources team who will oversee the end-to-end operational lifecycle for both professional and campus recruiting while directly leading and developing a team of HR Coordinators. This role ensures an exceptional experience for candidates, recruiters, and hiring managers by driving operational rigor, systems optimization, and team performance.

Team Leadership & Operations

  • People Leadership: Lead, mentor, and empower a team of HR Coordinators responsible for supporting day-to-day recruiting, scheduling, and onboarding operations.
  • Workload & Resource Management: Manage capacity, task allocation, and daily workflow execution across campus and professional recruiting tracks.
  • Coaching & Growth: Provide regular feedback, training, and ongoing professional development to build capability across the coordinator team.

Process Management

  • Campus Recruiting Program Management: Manage logistics and planning for major candidate events and initiatives, including early ID summits, summer associate programming, competitions, student ambassador programs, and interview day processes. 
  • Background & Drug Oversight: Facilitate smooth candidate progression through background and drug checks; evaluate and refine screening policies for efficiency. Manage the background vendor and collaborate with Clark Safety on the drug test vendor partnership.
  • Recruitment Lifecycle: Own and refine the end-to-end recruitment process, incorporating hiring manager feedback for continuous improvement.  Ownership of campus and professional recruiter manuals.
  • Interview Process: Ensure a consistent process for campus and professional interview days creating an outstanding experience for candidates.  Host and execute onsite campus candidate interview days in McLean and a consistent process and experience nationally.
  • Experience Quality: Survey candidates to identify friction points and ensure an industry-leading candidate experience.
  • Standardization: Maintain the enterprise job description database to ensure brand and role consistency across all of Clark.
  • Systems Optimization: Partner with HRIT to drive the continued improvement of recruiting tools, including leading the implementation and workflow integration of ServiceNow for the campus recruiting inbox to streamline incoming inquiries, track SLAs, and automate candidate/university support. Additionally, oversee ongoing optimizations for Workday Recruiting and Handshake to enhance the user experience for candidates and recruiters.
  • CRM Implementation & Management: Implement new recruiting CRM and ultimately overall system ownership and user experience.
  • Onboarding: Lead coordination of all pre-hire onboarding ensuring the appropriate processes and execution for finalizing paperwork, IT and work equipment, candidate communications etc.

Campus Branding & Logistics

  • Campus Interview Experience: Continuously refine the campus interview day experience - from candidate logistics to onsite hospitality - ensuring a consistent national standard.
  • Brand Collateral & Logistics: Manage and refresh campus branding materials, including physical displays and promotional giveaways. Design and execute the nationwide logistics strategy to ensure event assets arrive accurately and on time.
  • Strategic Planning: Partner with the Campus Recruiting Leader to design the annual career fair strategy, including event selection and registrations.

Metrics & Analytics

  • Performance Dashboards: Organize, track and analyze recruiting metrics, providing actionable insights via monthly dashboard updates.
  • Budgetary Control: Manage all recruiting budgets, including professional and campus cost-per-hire, summer associate bill rate and individual school budgets.

Work Location & Schedule

  • Full-Time Onsite: This position requires full-time, in-person presence in our McLean, VA office to manage physical event collateral, host candidates, and lead the local team. Remote, hybrid, or alternate-location work arrangements are not available for this role. 
  • Standard Hours & Flexibility: Core office hours are typically 8:00 AM – 5:00 PM. Occasional early morning start times are required to support onsite interview days, with general scheduling flexibility available for personal needs.

Qualifications 

  • Experience: 5+ years of experience in recruiting operations, HR, or talent acquisition operations.
  • Education: Bachelor’s degree (BA/BS) or equivalent work experience.
  • People Management: Proven experience directly leading, mentoring, and managing a team of HR or recruiting coordinators.
  • Operations & Event Logistics: Strong background managing end-to-end recruitment operations, high-volume campus recruiting logistics, intern programming, and event branding/promotional assets.
  • Systems Proficiency: Hands-on experience with ATS and HR tools. Experience with Workday Recruiting, Handshake, ServiceNow, or recruiting CRMs preferred.
  • Vendor & Compliance Oversight: Experience managing background check and drug screening vendor relationships, policies, and compliance.
  • Analytics & Finance: Demonstrated capability in tracking/reporting recruiting metrics via dashboards and managing program budgets, cost-per-hire metrics, and expense allocations.
  • Location Requirement: Ability to work 100% onsite in McLean, VA, with flexibility for occasional early morning starts on candidate interview days.

The work environment and requirements described below are representative of those necessary for an employee to successfully perform the essential functions of this role. 


The Physical Side of the Role: Given that a good portion of your day will be spent at a desk, you should be comfortable with prolonged periods of focused work, whether it's collaborating with colleagues, analyzing data, or developing strategies. The role demands effective communication and sharp visual acuity for reviewing complex documents and performing detailed computer work. While there are times for quiet concentration, you'll also be expected to move actively throughout the office and travel occasionally to various locations, including dynamic construction sites, utilizing different modes of transportation. The ability to lift and move objects up to 10 pounds regularly, and up to 25 pounds on occasion (think a box of files or small office equipment), is also required.


Your Work Environment: Your primary workspace will be in our professional office, which has a typical, quiet-to-moderate noise and light levels. As part of your work, you may also be required to visit active construction sites. These environments are naturally more dynamic and can include exposure to outdoor weather conditions, louder noise, and moving equipment. Your safety is our top priority, and you'll be expected to follow Clark Construction's safety policies and procedures, and all applicable laws, at all locations.


Our High-Performing Culture: This is a demanding, high-performance environment. We are looking for candidates who are energized by challenge, thrive under pressure, and are prepared to do what it takes to achieve exceptional results. Success in this role requires significant commitment, including flexibility to work extended hours, especially during critical project phases or client deadlines. Beyond regular working hours, there will be occasions where business needs require your attention, particularly for time-sensitive matters or emergencies. You are expected to monitor and respond to communications (phone calls, emails, text messages) as required to address these situations effectively. Your ability to manage these expectations and be responsive when critical issues arise is key to your success in this role and our collective success as a team.


Clark offers a total compensation package that includes base salary, bonus potential, and a comprehensive benefits package including health/dental/vision benefits, paid time off, retirement/401k, and Company Contribution plan. Additional benefits include life insurance, commuter benefit, short & long term disability, fitness reimbursement, FSA, tuition reimbursement, back-up daycare, tutoring & family support benefits, EAP/Work-Life assistance, and a holiday contribution program. For this role the base salary range is $65,000 - $170,000. Compensation may vary outside of this range depending on a number of factors, including a candidate’s education, experience, skills, and geographic location. Base pay is one part of the Total Compensation Package that is provided to compensate and recognize employees for their work.

About Clark Construction

Clark Construction is a leading construction firm that specializes in building complex projects in a variety of industries, including healthcare, education, and transportation. The company was founded in 1906 and has since grown to become one of the largest construction firms in the United States. Clark Construction is known for its innovative approach to construction, and has won numerous awards for its work. The company is committed to sustainability and has implemented a number of initiatives to reduce its environmental impact. Clark Construction is also committed to giving back to the communities in which it operates, and has a strong focus on social responsibility.
Learn more about Clark Construction
Size
4,000 employees
Industry
Founded
1906

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