Recording Supervisor

Snohomish County, WA

$90K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 6 years of professional experience in a related field
  • 2 years of supervisory experience
  • Customer service experience proven in similar roles
  • Associate's degree in public administration, finance, or related field
  • Experience with legal document recording preferred

Responsibilities

  • Supervise and organize daily activities of the Recording Division staff
  • Participate in hiring, training, and evaluating division employees
  • Develop and update procedural documentation
  • Act as the primary expert on the recording system and oversee training
  • Ensure compliance with legal and regulatory standards
  • Prepare statistical and financial reports as needed
  • Enhance customer service by resolving elevated inquiries

Benefits

  • Medical, Vision, and Dental Insurance
  • Retirement plan
  • Long-Term Disability Insurance
  • Employee Assistance Program (EAP)
  • Leave and Holidays
  • Commuting benefits
  • Health and wellness programs
  • Voluntary supplemental insurance options
  • Flexible Spending Accounts (FSA)
Full Job Description
Salary : $90,858.36 - $115,960.92 Annually
Location : Main County Campus-3000 Rockefeller Ave, Everett, WA
Job Type: Full-Time
Job Number: 2026-RecSup
Department: Auditor
Division: Auditor Recording
Opening Date: 09/08/2026
Closing Date: 9/27/2026 11:59 PM Pacific

Description
The Snohomish County Auditor's Office is seeking a team-oriented, collaborative individual to be our next Recording Supervisor. If you are committed to providing great customer service and want to help others succeed, then this job opportunity may be for you!

The Recording Division is the repository for all land records, marriage records and other legally binding records for Snohomish County. The work includes an important in-person, customer-oriented operation and as a result, telework opportunities are possible but limited.

Employees of the Auditor's Office commit to the following: knowing and performing our jobs well; trusting that we all have good intentions; seeking the experience and perspective of others; showing kindness and patience with customers and colleagues; pursuing honest and considerate communication, and embracing opportunities for improvement.

The county offers a competitive salary, generous benefits, and a pleasant work environment. Please read on for more details!
Job Duties
BASIC FUNCTION
To supervise and coordinate the activities and operations of the Recording Division's staff and functions; serve as recording system expert and provide technical training and administrative support to the division.

STATEMENT OF ESSENTIAL JOB DUTIES
  1. Supervises, plans and organizes the work of subordinates; handles day-to-day personnel tasks; processes payroll and approves leave requests.
  2. Participates in the hiring, training, evaluation, and discipline of division employees; assesses employee performance against set standards, goals and objectives; conducts performance evaluations of staff; provides counsel to manager concerning employee job performance.
  3. Develops and updates procedures, policies and process manuals.
  4. Serves as primary recording system expert for the division; coordinates employee training; administers user rights and client accounts; monitors vendor and IT support; recommends and tests system software enhancements.
  5. Ensures compliance with applicable federal, state and local laws, regulations, codes and guidelines.
  6. Prepares statistical and financial reports and maintains necessary records.
  7. Communicates regularly and promotes partnerships with county departments/offices and other stakeholder groups.
  8. Oversees financial reconciliation and reporting and ensures accurate accounting of fees collected and distributed.
  9. Works with other division supervisors to enhance the customer service experience and promote problem solving partnerships; investigates and resolves elevated customer questions, concerns or complaints.
  10. Implements and monitors procedures for revenue collected; including accounts receivable, escrow accounts, electronic funds transfers, inter-fund payments and cash collection.
  11. Administers the state Address Confidentiality Program (ACP) for the division.
  12. May act as the Recording Manager in their absence; may perform the duties of subordinate employees as required.
  13. Participates in seminars, training, and meetings as required; is active in regional and statewide recording groups/committees.
  14. Performs related duties as required.

Minimum Qualifications
Six (6) years professional work experience including two (2) years of senior or supervisory level experience; and two (2) years of customer service experience. An Associate's degree in public administration, finance, business, records management, or related field; OR, any equivalent combination of training and/or experience that provides the required knowledge and abilities. Direct work experience in legal document recording preferred. Must pass job related tests.

Additional Information
KNOWLEDGE AND ABILITIES
Knowledge of:
  • supervisory methods and techniques
  • accounting and cashiering methods
  • recording practices and procedures
  • standard office practices and procedures
  • Microsoft Office Suite
  • data and statistical analysis
  • hardware/software used in recording process
  • training, teaching and evaluation techniques and methods
  • customer service techniques and principles
  • audit procedures and practices
  • mediation and complaint resolution practices

Ability to:
  • develop, support and inspire others to participate and contribute to a shared vision
  • resolve technical software and hardware issues
  • read, interpret and implement related Washington state and federal laws, local ordinances and the policies and procedures of multiple state agencies
  • evaluate programs, policies and procedures for effectiveness and make recommendations to correct deficiencies and resolve issues
  • meet deadlines and work consistently with interruptions
  • promote continuous improvement practices
  • establish and maintain effective work relationships with management, associates, subordinates, business partners, the general public and other government agencies
  • exercise sound judgment and make decisions within scope of authority
  • solve problems in a professional and objective manner
  • understand and follow complex oral and written directions
  • communicate professionally, both verbally and in writing, using tact and diplomacy
  • work independently, be self-motivated and delegate responsibly
  • speak easily in front of groups


SUPERVISION

The employee in this classification receives administrative direction from the Recording Manager and has latitude in handling the day to day operations of the division. The employee resolves issues in accordance with applicable laws, instructions, policies and accepted practices. The employee is responsible for ensuring the accuracy of the work produced, the balancing and reconciliation of revenues, and that productivity goals of subordinates are reached.
WORKING CONDITIONS

The work is performed in the usual office environment. Occasional travel may be required.

Snohomish County offers a comprehensive benefits package to employees that receive a regular appointment who work at least 20 hours a week.
Visit to learn more about the following benefits.

County Benefits
  • Medical Insurance
  • Vision Insurance
  • Dental Insurance
  • Retirement
  • Basic Group Term Life Insurance/ Accidental Death and Dismemberment (AD&D) Insurance
  • Long Term Disability (LTD)
  • Commuting Benefits
  • Employee Assistance Program (EAP)
  • Partners for Health Employee Wellness Program
  • Leave & Holidays
Voluntary Benefits
  • Deferred Compensation 457(b)
  • Supplemental Group Term Life Insurance
  • Additional Accidental Death and Dismemberment Insurance (AD&D)
  • Flexible Spending Accounts (FSA)
  • Supplemental Individual Insurance Policies
Healthcare Premiums
  • Regular full-time employees: If you work 35 or more hours per week, you will pay these for medical insurance. The County pays the for vision, dental, and basic life insurance.
  • Regular part-time employees: If you work between 20 and 34 hours per week, you will pay for medical, dental, vision, and basic life insurance. The County's contribution toward the premium for an employee in a regular part-time appointment will be pro-rated in an amount equal to the F.T.E. percentage the employee is assigned.
Note: Temporary employees, seasonal employees and paid interns may be eligible for medical insurance benefits. Review the County's to learn more.
01

Following are a series of supplemental questions to assess your job-related experience and qualifications. Please note that as part of the screening process, your responses will be reviewed in conjunction with your general on-line application. The employment history and education detailed in your general on-line application must validate/support your responses to the supplemental questions. If your responses cannot be validated, you will not proceed to the next step of the review selection process, A resume must be submitted, but it will not substitute for the general on-line application or supplemental questions; responses such as "see resume" or "see application" will not be considered. Do you agree to answer each question truthfully and that your responses can be supported by your general on-line application/work history and by your references?
  • Yes
  • No

02

Describe your leadership experiences, including number of individuals supervised, type of business, and activities performed in your leadership role.
03

Describe what providing excellent customer service means to you and how you will inspire staff to provide excellent customer service while also building a positive and inclusive work environment.
04

The Recording Supervisor is the subject matter expert for our recording system. The supervisor will troubleshoot technical issues, coordinate and test upgrades to the system, monitor vendor and IT support, and recommend software upgrades. Describe your level of technical expertise and experience using or managing large software systems.
05

The Recording Supervisor is responsible for reconciling revenue accounts and ensuring accurate accounting of fees collected and distributed. Describe your experience collecting fees and accounting for revenue.
06

How do you approach researching, gathering information, and writing a business project?
Required Question

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