Responsive recruiter
Benefits: - Incentive/ Commission Bonus Opportunities
- on site gym/fitness room
- Health insurance
- Paid time off
- Profit sharing
- Training & development
- Vision insurance
- 401(k) matching
- Company car
- Competitive salary
- Dental insurance
As our
Reconstruction Operations Manager (ROM), you'll work directly with our Chief Operating Officer to develop people, strengthen operations, expand our subcontractor network, and create scalable systems that support long-term growth. If you're passionate about leadership, operational excellence, and building high-performing teams, we want to hear from you.
What You'll Do
As the Reconstruction Operations Manager, you will lead the overall performance and growth of our Reconstruction Division by:
- Leading, coaching, and developing a team of Reconstruction Project Managers
- Overseeing reconstruction projects from mitigation handoff through final completion
- Reviewing project schedules, production timelines, and Work-in-Progress (WIP)
- Improving operational consistency, workflows, and Standard Operating Procedures (SOPs)
- Ensuring outstanding customer communication and service throughout every project
- Reviewing estimates for accuracy, profitability, and completeness
- Monitoring job costing, gross profit, forecasting, and financial performance
- Recruiting, developing, and managing a high-performing network of subcontractor partners
- Strengthening collaboration between Reconstruction, Mitigation, Contents, Sales, Estimating, and Accounting
- Driving continuous improvement through technology, operational efficiencies, and scalable systems
What We're Looking For
Required Qualifications- Minimum of 7 years of experience in construction, reconstruction, restoration, or construction management
- Proven leadership experience managing and developing teams
- Strong understanding of residential and commercial reconstruction
- Experience managing subcontractor-driven construction projects
- Excellent organizational, communication, and problem-solving skills
- Strong financial acumen, including job costing, budgeting, forecasting, and profitability management
- Ability to prioritize multiple complex projects simultaneously
- Valid driver's license with an acceptable driving record
Preferred Qualifications- General Contractor License (or willingness to obtain)
- Xactimate experience
- DocuSketch experience (or willingness to learn)
- SERVPRO or insurance restoration experience
- Large commercial loss experience
- IICRC Certifications
The Leader We're Looking For
Success in this role requires someone who leads with:
- Integrity
- Accountability
- Humility
- Professionalism
- Emotional Intelligence
- Strategic Thinking
- Operational Excellence
- Strong Communication
- A Passion for Coaching and Developing Others
We're looking for someone who builds
people, systems, and culture-not someone who simply solves problems themselves.
Benefits:Starts on Day 1• $1500 Referral Bonuses
• 6 Paid Holidays
• PTO - Up to 11 days to earn starting out, starting on Servpro second tier. Accrued by hours worked
Starts on 1st of the Month After 60 Days• 50% of Health Insurance paid for Employee (Blue Cross/Blue Shield)
• Vision, Dental, and Heritage Family/Global life plans you can join
Starts After 6 Months• 401k company matching up to 4%
• Profit Sharing
• Advancement Opportunities
Starts After 1 Year• $1000 Anniversary Bonus every year
Physical Requirements:• Ability to lift, carry, push, or pull up to 25 pounds regularly and up to 50 pounds occasionally.
• Ability to frequently sit, stand, walk, bend, kneel, crouch, and climb stairs while visiting job sites.
• Ability to occasionally climb ladders and navigate active construction or restoration sites.
Ability to work both indoors and outdoors in varying weather conditions and temperatures.
Ability to communicate effectively in person, by telephone, and through written and electronic communication.
Ready to Make a Difference?
Compensation: $90,000.00 - $100,000.00 per year
Picture yourself here fulfilling your potentialAt SERVPRO®, you can make a positive difference in people's lives each and every day! We're seeking self-motivated, proactive, responsible, and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2,000 franchises all over the country, finding exciting and rewarding SERVPRO® career opportunities near you is easy! We look forward to hearing from you.
