Cox Communications

Recon Service Manager (Manheim)

Cox Communications$80K — $120K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS degree with 6+ years in reconditioning, lot operations, or automotive service/repair, or equivalent experience
  • Minimum 1 year in a management role
  • Strong communication and interaction skills
  • Good organizational and management skills
  • Ability to lift 1-30 pounds (light tools)
  • Valid driver’s license with a safe driving record

Responsibilities

  • Ensure vehicles meet repair and painting standards
  • Oversee purchasing and maintenance of shop equipment
  • Recruit, train, and develop staff
  • Prepare collision repair estimates and review work volumes
  • Champions company values and enforce policies
  • Implement process improvements based on performance measurements
  • Manage detailed inspections and repairs by mechanics

Benefits

  • Flexible vacation policy based on duties and needs
  • Seven paid holidays annually
  • Up to 160 hours of paid wellness leave for employees and family
  • Paid time off for bereavement, voting, jury duty, volunteering, military service, and parental leave
Full Job Description
Job Family Group

Vehicle Operations

Job Profile

Manager, Reconditioning Service

Management Level

Manager - People Leader

Flexible Work Option

No remote option; must work at a specified Cox location

Travel %

No

Work Shift

Day

Compensation
Compensation includes a base salary in the range of $80,600.00 - $120,800.00. The base salary may vary within the anticipated base pay range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include an incentive program.

Job Description

Every team needs a coach. Every ship needs a captain. Every shop needs a manager. At Manheim (a Cox Automotive company), we're looking for a solid, stalwart individual for the role of Manager, Reconditioning Services. We believe a good leader prioritizes the personal development of those in their charge, encouraging strategic thinking, innovation and action. They're also self-aware, ethical and civic-minded. Do you have what it takes? If so, keep reading!

What You'll Do:
  • Ensure vehicles are repaired and painted to meet Manheim's standards and customer or account requirements.
  • Purchase equipment, materials and supplies for the shop and oversee maintenance and protection of shop equipment.
  • Maintain and develop staff by recruiting and training employees and providing educational opportunities.
  • Prepare estimates for collision repair, lot damage, transport damage, etc.
  • Review work volumes, planning and continuously monitoring staffing levels.
  • Set an example in behavior, championing Cox/Manheim values and ensure that all employees are treated with respect.
  • Enforce all company policies and procedures related to employee and customer conduct.
  • Partner with various market level support teams to ensure effective and efficient operational processes.
  • Oversee the quality control of vehicles.
  • Communicate and resolve reconditioning goals.
  • Measure process efficiency and effectiveness and implement improvement strategies.
  • Manage Mechanics completing detailed inspections, preparing reconditioning estimates and completing repairs.
  • Oversee sublet vendor partnerships in the Body Shop and Detail department.
  • Complete minor to complex diagnoses and repairs to all vehicle systems.
  • Handle and dispose of all fluids in accordance with all federal, state and local regulations.
  • Create and maintain vehicle history and maintenance.
  • Evaluate job performances and conduct performance appraisals.
  • Direct staff to ensure a high level of quality and accuracy in their repair work.
  • Approve and forward bills to the appropriate personnel to ensure accurate billing.
  • Assist in counseling employees, monitoring and evaluating employee job performance, and conducting performance appraisals.


Who You Are:

You know how to handle people. You're a leader, a teacher and a mentor. You're a problem solver and an active listener who has no problem delegating the right person to the right task. You've earned your way to where you are, and you aren't stopping anytime soon. You'll also need the following credentials:

Minimum:
  • BA/BS degree and 6+ years of related experience (reconditioning and/or lot operations; body shop; automotive service and/ or repair); or an equivalent combination of education and work-related experience.
  • At least 1 year experience in a management or lead role.
  • Good communication and interaction skills.
  • Good management and organizational skills.
  • Ability to lift 1-30 pounds (light hand tools, etc.)
  • Valid driver's license and safe driving record.

Preferred:
  • Knowledge of federal/state laws and regulations regarding OSHA, EPA and MSDS.
  • ASE certification automotive body repair or reconditioning is preferred.
  • Diesel and transmission experience.
  • Industry certifications such as electrical and A/C.
  • OEM mechanical certification preferred.


Drug Testing

To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.

Benefits

The Company offers eligible employees the flexibility to take as much vacation with pay as they deem consistent with their duties, the company's needs, and its obligations; seven paid holidays throughout the calendar year; and up to 160 hours of paid wellness annually for their own wellness or that of family members. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.

About Cox Communications

Cox Communications is a telecommunications company that provides cable television, internet, and phone services to residential and business customers. The company operates in 18 states and has over 6 million customers. Cox Communications is a subsidiary of Cox Enterprises, a privately held company that also owns newspapers, television stations, and radio stations. The company was founded in 1962 and is headquartered in Atlanta, GA.
Learn more about Cox Communications
Size
20,000 employees
Industry
Net Income
$2 billion
5 Year Trend
+10%
Revenue
$12 billion
NASDAQ

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