Posting Details

Posting Summary

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Posting Number
STA00466PO26

Job Family
Financial and Accounting Operations and Analysis

Job Function
Accounts Receivable

USC Market Title
Accounts Receivable Manager

Link to USC Market Title
https://uscjobs.sc.edu/titles/160889

Job Level
M2 - Managerial

Business Title (Internal Title)
Receivables and Revenue Operations Manager

Campus
Columbia

Work County
Richland

College/Division
Division of Student Affairs and Academic Support

Department
SAAS Finance

State Pay Range
G11

USC Market Range
MRI - $69,913 $87,391 $104,870

Anticipated Hiring Range
$69,913 - $104,870

Location of Vacancy

Part/Full Time
Full Time

Hours per Week
37.5

Work Schedule

• 8:30 am - 5:00 pm, Monday - Friday
• Must be willing to work a flexible schedule to meet the needs of the department.

Basis
12 months

Job Search Category
Student Services

Position Description

Advertised Job Summary

Receivables and Revenue Operations Manager

• Are you ready to lead a high-performing team while driving financial excellence across a dynamic division?
• Do you have the vision to strengthen revenue operations and the leadership skills to inspire a team?
• Want to make a meaningful impact on student success while leading critical financial operations?
• Can you lead accounts receivable and billing operations with precision, innovation, and accountability?

We Have the Job for You!

The Receivables and Revenue Operations Manager for Student Affairs and Academic Support (SAAS) is responsible for the development, implementation, and oversight of accounts receivable and medical/insurance billing processes across assigned units within the division. This role ensures effective revenue cycle operations, compliance with regulatory standards, and strong internal controls, while providing leadership, direction, and professional development for accounts receivable staff.

Primary duties include:

• Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution.
• Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities.
• Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices.
• Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).

Perks:

• Competitive salary + some of the BEST benefits you can find!
• 15 paid vacation days
• 15 paid sick days
• 13 paid holidays (including an extended December holiday)
• An engaging and collaborative environment.

https://www.youtube.com/watch?v=BALBcUSl7ck

Job Related Minimum Required Education and Experience

• Requires a bachelor's degree in a job related field and 5 or more years of job related experience, which may be substituted by an equivalent combination of job related certification, training, education, and/or experience.

Required Certification, Licensure/Other Credentials

Preferred Qualifications

• Experience in accounts receivable and revenue cycle management.
• Working knowledge of healthcare billing practices, insurance processes, and applicable regulations (e.g., HIPAA, CMS, FERPA).
• Prior experience in insurance claims, processing and medical coding (CPT, ICD-10 and HCPCS coding) preferred.

Knowledge/Skills/Abilities

• Knowledge of Accounts Receivable and Billing processes, with the ability to prioritize and organize work to meet deadlines.
• Analyze and interpret complex financial data and reports; plan, coordinate, review, and supervise the work of subordinates.
• Establish and maintain effective working relationships; communicate clearly and effectively.
• Understand and comply with policies and procedures; and adhere to the strictest confidentiality standards, including but not limited to HIPAA, FERPA, and other applicable regulations.

Job Duties

Job Duty

Employee Management and Development

• Select, train, coach, supervise, evaluate, and monitor accounts receivable staff to ensure high-quality work outcomes and appropriate staffing levels.
• Assign responsibilities, coordinate team activities, and monitor performance against established standards.
• Provide coaching and counseling to enhance employee strengths and address performance gaps.
• Maintain and update position descriptions in coordination with SAAS Human Resources to ensure alignment with operational needs.
• Promote a culture of excellence in customer service for internal and external stakeholders.
• Ensure consistency in business practices and oversee the development, review, and implementation of policies and procedures related to accounts receivable and billing operations.

Essential Function
Yes

Percentage of Time
25

Job Duty

Medical Billing, Denials, and Revenue Cycle Management

• Oversee the full medical billing lifecycle, including charge capture, claim submission, payment posting, denial management, and account resolution.
• Ensure accurate documentation and system entry of services, charges, payments, adjustments, and write-offs.
• Monitor workflows to ensure timely, accurate claims submission to payers and third-party administrators.
• Lead denial management processes, including identification, trending, root cause analysis, and prevention strategies.
• Oversee appeals processes, including documentation development, submission, and outcome tracking.
• Partner with clinical, coding, and administrative teams to resolve billing issues and reduce denials.
• Establish and monitor performance metrics (e.g., clean claim rate, denial rate, days in AR, collections performance).
• Manage provider credentialing and enrollment activities with insurance carriers.
• Ensure compliance with payer requirements and applicable regulations (PCI, CMS, HIPAA, FERPA).

Essential Function
Yes

Percentage of Time
25

Job Duty

Accounts Receivable and Cash Collections Oversight

• Manage the accounts receivable lifecycle, including collections, reconciliations, and follow-up activities.
• Monitor AR balances, aging reports, and collection activity to ensure timely resolution of outstanding accounts.
• Analyze daily AR and cash collection activity to identify trends and risks.
• Oversee resolution of credit balances in compliance with regulatory and institutional requirements.

Essential Function
Yes

Percentage of Time
20

Job Duty

Process Improvement and Operational Efficiency

• Lead process improvement initiatives by evaluating workflows, identifying inefficiencies, and implementing standardized best practices.
• Develop and maintain process documentation to ensure consistency across billing, collections, and cash management functions.
• Analyze key performance metrics to identify root causes and implement corrective actions.
• Collaborate with cross-functional partners to improve workflows, enhance system utilization, and support revenue optimization.
• Foster a culture of continuous improvement within the team.

Essential Function
Yes

Percentage of Time
15

Job Duty

Systems Management and Maintenance

• Oversee billing-related configurations within the electronic health record (PnC) and integrated systems, including the claims clearinghouse (e.g., Waystar).
• Maintain fee schedules and ensure accurate billing logic across systems.
• Monitor system interfaces and data integrity between billing and financial platforms.
• Partner with IT to resolve issues and optimize system performance.

Essential Function
Yes

Percentage of Time
10

Job Duty

Other duties as assigned.

Essential Function
Yes

Percentage of Time
5

Position Attributes

Employees in Safety-Sensitive or Security-Sensitive positions will be subject to pre-employment and post-employment drug testing in accordance with University policy HR 1.95 Drug and Alcohol Testing.

Safety Sensitive or Security Sensitive
No

Hazardous weather category
Non-Essential

Posting Detail Information

Number of Vacancies
1

Desired Start Date

Job Open Date
06/23/2026

Job Close Date
08/07/2026

Open Until Filled
No

Special Instructions to Applicant

Positions are advertised for a minimum of five (5) business days on our job website. After five (5) business days, positions can be closed at the discretion of the department at any time. This employment site is updated on a regular basis. The length of the recruitment and screening process may vary from position to position, depending upon a variety of factors. Should review of your qualifications result in a decision to pursue your candidacy, you will be contacted by phone or email.

We are only accepting applications submitted by August 7, 2026.

The University of South Carolina offers a valuable benefits package including but not limited to:

• Health and Life Insurance
• Retirement Programs
• Paid Tuition
• Dependent Scholarships
• Annual Leave
• Sick Leave
• 13 Paid Holidays (including an extended December holiday)
• Paid Parental Leave
• Professional Development Opportunities

Quicklink for Posting
https://uscjobs.sc.edu/postings/208240