Job Posting End Date
08-16-2026
Please note the job posting will close on the day before the posting end date.
Job Summary
The role involves establishing an advanced understanding of the technologies and processes necessary for the development and support of Operational Technology (OT) Real Time tools and systems. Responsibilities include providing application support for Energy Management Systems (EMS) and Supervisory Control & Data Acquisition (SCADA) systems, as well as other applications utilized in Transmission Control Centers.
Key tasks involve leading efforts to plan, research, and evaluate patching, failover, and maintenance activities required for OT Real Time systems, while developing a comprehensive understanding of EMS and SCADA functionalities. The position also includes developing and maintaining best practices for application development and participating in the creation of technical documentation to support RealTime applications. A strong emphasis on adaptability, customer needs, and continuous improvement is essential for effectively supporting Real Time systems.
Job Description
What you’ll do:
• Architect and own OT platform solutions for EMS (primary), SCADA, and ADMS, with a strong focus on the OSI Monarch EMS platform, driving system enhancements, architectural integrity, andrealtimeoperational reliability.
• Manage EMS platform vendor relationships andthirdpartyintegrations, serving as the primary technical interface withAspenTech/OSI; coordinate vendor support, influence roadmap direction, and lead enablement of new EMS features and advanced applications.
• Define and enforce platform best practices for availability, backup, disaster recovery, and performance optimization, including configuration and support of EMS data archives (PI, OSIChronus).
• Leadcrossfunctionaltechnical efforts to deliver EMS platform capabilities and services, while supporting controlled SCADA/EMS software upgrades, patching, and modernization initiatives across therealtimeOT environment.
• Partner withrealtimeoperations teams and Business Units to understand operational end needs, and translate those needs into EMS platform capabilities, standards, configurations, and reusable services, whileretainingplatform ownership within OT rather thanBUspecificsolution delivery.
• Evaluate emerging EMS, SCADA, ADMS, and OT technologies throughplatformlevelanalysis to assess operational impact, risk, andlongtermalignment with EMS platform strategy.
• Investigate, troubleshoot, and resolve complex EMS/SCADA platform issues, serving as a senior escalation point for application failures and performance issues, while providing guidance to less experienced employees on log analysis androotcausetroubleshooting.
• Configure platform monitoring and develop repeatable automation using PowerShell, Batch, and Python to deploy configuration changes, patches, and updates consistently across EMS and SCADA servers.
• Analyze logs and application/systemmonitorsproactively toidentifypotential issues and develop mitigation strategies that improve platform stability and reduce operational impact.
• Conduct routine backups and periodic restoration testing tovalidaterecovery readiness andmaintaindocumented emergency restoration and disaster recovery procedures for EMS and SCADA platforms.
• Coordinate with teams and business process owners to schedule and administer patches, updates, and server configuration changes to minimize downtime, while providingafterhourssupport as part of anoncallrotation for critical EMS platform incidents.
What we’re looking for:
EMS(Energy Management System) Highly preferred.
Real Time Operations Solution Engineer Principal SG9
Education & Experience
Bachelors degree in a related field with 6 years of relevant experience
• Or Associates degree in a related field with 8 years of relevant experience
• OrHigh school diploma/GED with 10 years of relevant experience
Real Time Operations Solution Engineer Lead SG10
Education & Experience
- Bachelors degree in a related field with 8 years of relevant experience
- Or associates degree in a related field with 10 years of relevant experience
- Or High school diploma/GED with 12 years of relevant experience
Related Fields for Education and Experience:
- IT/OT System Administration
- IT/OT Application Support
- Cyber Security
- ADMS/DMA/EMS/OMS/SCADA
Note: Professional certifications (such as A+, Network+, CCNA, CCNP, Cyber Security+, Security+, and CCSP) may be accepted as substitutes for a portion of the required experience.
Additional Requirements
Overtime, on-call assignments, and occasional travel may be required.
Where you’ll work:
This role sits on site in New Albany, Ohio
What you’ll get:
Real Time Operations Solution Engineer Principal SG9($116,255-$151,132)
Real Time Operations Solution Engineer Lead SG10($136,539-$177,503)
In addition to competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees.
American Electric Power (On-Site)
$116K- $177K / Year
#LI-Onsite
#AEPCareers
Compensation Data
Compensation Grade:
SP20-009
Compensation Range:
$116,255.00 - $177,503.00
The Physical Demand Level for this job is: S 60; Sedentary Work: Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently. (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met.
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