RCM Orthodontic Manager

Dental Care Alliance • $75K — $95K *

Sarasota, FL 34232In-Person

Healthcare

5 - 7 years of experience

1 week ago

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Job Overview by Ladders

Qualifications

Bachelor's degree or equivalent in healthcare, business, or revenue cycle management.
5+ years in orthodontic operations or revenue cycle operations.
2+ years in leadership or management roles.
Required hands-on experience with Cloud9.
Strong grasp of orthodontics, billing practices, and cash collections.

Responsibilities

Act as the Cloud9 RCM expert for the organization.
Lead training and support for Cloud9 conversions pre and post-launch.
Create and update training materials for operational and support teams.
Establish and manage a centralized orthodontic RCM support team.
Oversee performance metrics related to cash collections and AR management.
Standardize workflows for financial processes like case setup and collections.
Collaborate with Operations to ensure workflow alignment with organizational goals.

Benefits

Opportunity to influence and improve orthodontic revenue cycle management practices.
Engagement in training development and leadership of support teams.
Chance to lead system conversion projects and enhance operational efficiencies.

Full Job Description

Overview

The RCM Orthodontics Manager serves as a subject matter expert in orthodontic revenue cycle operation, including proficiency in Cloud9, and plays a critical role in supporting system conversions. The manager will design, develop, and deliver training materials to support office teams to ensure successful adoption of standardized processes.

In addition, this position will support the development and expansion of a centralized orthodontic RCM team to include defining structure, workflows, and best practices to support DCA's centralized support model.

This position focuses on improving cash collection success, and reducing revenue leakage by implementing best practices, standardizing processes and supporting office teams through centralized support, training, performance management, and process improvement.

Responsibilities
• Serve as a Cloud9 RCM subject matter expert.
• Lead and support RCM efforts during conversions to Cloud9, including pre and post conversion training.
• Develop and maintain training materials for both operational team and centralized support team.
• Establish a centralized RCM support team, including workflow design and management.
• Monitor orthodontic revenue cycle performance across supported practices, with a focus on cash collections and AR management.
• Develop, standardize, and deploy best practices for orthodontic financial workflows, including case setup, contract management, and collections.
• Ensure offices understand and follow best practices to minimize denials, delays, and rework.
• Partner with Operations, to align orthodontic workflows with organizational goals.
• Partner with analytics and leadership to develop reporting that drives actionable insights.

Qualifications

Bachelor's degree or equivalent experience in healthcare, business, or revenue cycle management.
• 5+ years of experience in orthodontic operations or revenue cycle operations.
• 2+ years of leadership or people management experience.
• Experience with Cloud 9 required.
• Strong understanding of orthodontics, orthodontic billing, and cash collections.
• Proven ability to lead change, implement new tools, and drive adoption across teams.

About Dental Care Alliance

Dental Care Alliance, Inc. provides management and licensing services to dental practices in Florida and Michigan. The Company currently provides services to 23 Dental Centers, 20 of which are Managed Dental Centers, and three of which are Licensed Dental Centers. Management services include financial, accounting, billing, training, efficiency and productivity enhancement, recruiting, team building, marketing, advertising, purchasing, collection and other services, as well as the provision of management and administrative personnel.

Dental Care Alliance Careers

There has never been a better time to join the team at Dental Care Alliance, a premier company in the dental industry. As a leader in dental care provision, Dental Care Alliance offers a range of job opportunities designed to propel professional growth and innovation in healthcare.

Work You’ll Do

Join Dental Care Alliance’s market-leading team to assist in transforming dental care services across the nation. This role provides a unique opportunity to be at the forefront of industry expertise and digital innovation in healthcare. Lead within a unique position in the marketplace, leveraging technology and deep industry knowledge to enhance patient care and service delivery. Engage with a professional team dedicated to excellence in dental health, contributing to projects that innovate and improve patient outcomes.

Explore Dental Care Alliance’s Employment Opportunities

The team is actively building its leadership and professional ranks to support growth and diversity in dental care services. Dental Care Alliance offers a variety of positions, from clinical roles to administrative support, each contributing to the overarching goal of superior patient service.

Innovate and Grow

Step into a role at Dental Care Alliance and join over 300 dedicated professionals in a dynamic environment where innovation meets practical application. This position offers the chance to deliver targeted solutions in dental care, backed by a breadth of consulting experience and a commitment to ongoing professional development.

Be Part of a Great Team

Working at Dental Care Alliance allows engagement with a wide range of dental technologies and practices, harnessing the capabilities of a skilled and diverse team. The culture at Dental Care Alliance supports learning and growth, ensuring that every team member can achieve their career aspirations.

Future-Proof Your Career

With Dental Care Alliance, advance your career as far as your ambition can take you. The company supports its team with unmatched training, development programs, and certification support to ensure everyone is equipped for success.

Internship and Training Opportunities

Dental Care Alliance is committed to fostering the next generation of dental professionals through robust internship and diversity training programs. These initiatives are designed to offer practical experience while promoting a culture of inclusiveness and innovation within the industry.

Join the Dental Care Alliance Network

Explore job opportunities and open positions that match your skills and interests. Dental Care Alliance is looking for passionate, curious, and solution-driven team players.

Stay Connected with Dental Care Alliance Careers

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Learn more about Dental Care Alliance

Size

501 employees

Industry