RCM Implementation and Optimization Manager

CardioOne

$85K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years in revenue cycle management, medical billing, or healthcare operations, ideally in cardiology
  • Proven track record leading multi-site revenue cycle onboarding projects
  • Experience with athenaOne and Phreesia systems
  • Thorough knowledge of all revenue cycle functions including credentialing and billing
  • Exceptional project management and organizational skills
  • Strong written and verbal communication abilities for diverse audiences
  • Ability to thrive in a fast-paced environment with shifting priorities

Responsibilities

  • Lead end-to-end onboarding for new practices, from contract execution to go-live
  • Create and uphold standardized implementation playbooks and timelines for revenue cycle processes
  • Coordinate with stakeholders to ensure all billing components are operational before go-live
  • Work with product teams on athenaOne configurations for new partnerships
  • Proactively identify and resolve implementation risks, escalating issues as necessary
  • Conduct assessments to evaluate and improve existing revenue cycle performance
  • Collaborate with teams to optimize workflows that enhance billing efficiency

Benefits

  • Medical, dental, and vision insurance
  • Matching 401K program
  • Remote work eligibility in specific states
  • Full-time position with growth potential
Full Job Description
About the Job

CardioOne is seeking a dynamic and experienced Revenue Cycle Implementation & Optimization Manager to lead the onboarding of new practice partners, drive continuous improvement across existing revenue cycle operations, and manage strategic projects that support CardioOne's revenue cycle growth and performance goals. This role sits at the intersection of revenue cycle expertise, systems knowledge, and project management - serving as a key connector between clinical operations, practice leadership, billing teams, and technology to ensure seamless implementations and sustainable, high-performing revenue cycle workflows.

What You'll Do

Practice Onboarding & Implementation
  • Collaborate with RCM leadership on end-to-end revenue cycle implementations for new practice partners joining the CardioOne network, serving as the primary project lead from contract execution through go-live and stabilization
  • Develop and maintain standardized implementation playbooks, timelines, and checklists covering all revenue cycle workstreams including coding, charge entry, authorization, billing, and AR
  • Coordinate across internal teams, practice staff, and third-party vendors to ensure all revenue cycle components are configured, tested, and operational prior to go-live
  • Coordinate with the product team on athenaOne build and configuration tasks related to revenue cycle onboarding, including fee schedules, insurance packages, and workflow configuration
  • Identify and mitigate implementation risks proactively, escalating blockers and communicating status clearly to leadership and stakeholders
  • Oversee post-go-live stabilization, monitoring key performance indicators and resolving issues before they impact revenue

Revenue Cycle Optimization
  • Conduct structured assessments of existing practice partner revenue cycle performance, identifying gaps, inefficiencies, and opportunities across the full billing cycle
  • Develop and execute optimization plans targeting clean claim rates, denial reduction, charge lag, authorization approval rates, and net collection rates
  • Partner with AR, coding, authorization, and billing teams to design and implement workflow improvements that drive measurable performance gains

Stakeholder & Practice Partner Engagement
  • Build strong relationships with practice administrators, physicians, and operational leaders at partner practices, serving as a trusted advisor on revenue cycle performance and strategy
  • Translate complex revenue cycle data, workflow changes, and system updates into clear, actionable communication for clinical and non-clinical audiences
  • Serve as an escalation point for practice partners experiencing revenue cycle challenges, coordinating rapid response and resolution across internal teams

What you'll need:
  • 5+ years of experience in revenue cycle management, medical billing, or healthcare operations, with a strong preference for cardiology or physician group experience
  • Demonstrated experience leading revenue cycle implementations or onboarding projects in a multi-site or multi-provider environment
  • Proficiency with athenaOne (athenaHealth) is preferred, including working knowledge of payer setup, fee schedules, charge entry, authorization workflows, and reporting
  • Proficiency with Phreesia is preferred
  • Strong project management skills with experience managing complex, cross-functional initiatives
  • Working knowledge across all major revenue cycle functions including credentialing, coding, charge capture, prior authorization, billing, and AR
  • Experience with cardiology or cardiovascular specialty billing, including cardiac imaging, interventional procedures, and cardiovascular surgery is strongly preferred
  • Exceptional organizational skills with the ability to manage multiple implementations and projects simultaneously without losing attention to detail
  • Strong written and verbal communication skills with the ability to engage effectively with both clinical and administrative stakeholders
  • Comfort operating in a fast-paced, high-growth environment with evolving priorities and a lean team structure

Work Location

Preference given to candidates in the Central or Eastern Time Zone.

Remote eligible in: Delaware, Florida, New Hampshire, New Jersey, Pennsylvania, and Illinois.

Additional Information

Full-time base salary range of $85,000 to $95,000 plus medical, dental, and vision benefits. This role will have a matching 401K.

Department Revenue Cycle Management Locations Remote

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