Rail Operations Support System Coordinator (OSS)

King County, WA

$105K — $150K *
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in labor relations or similar role
  • Comprehensive knowledge of the ATU Local 587 Labor Agreement
  • Proficiency with HASTUS automated system for payroll management
  • Strong analytical skills for data trend analysis
  • Ability to communicate complex information effectively to diverse audiences
  • Experience in project management and multitasking
  • Advanced skills in Microsoft Excel, Word, and Access

Responsibilities

  • Plan and conduct Rail Operator picks using automated systems
  • Validate payroll data and coordinate base assignments for operators
  • Manage Rail Supervisor assignments and relief picks
  • Develop and improve automated systems and application functions
  • Troubleshoot system issues and coordinate with technical staff
  • Represent Rail Operations on special projects for operational improvements
  • Resolve time-sensitive payroll issues collaboratively with others

Benefits

  • Medical, dental, and vision coverage options
  • Life and disability insurance available
  • Pension plan and a 457(b) deferred-compensation plan
  • Transportation program including ORCA transit pass
  • 12 paid holidays plus two personal holidays
  • Generous vacation and sick leave policies
  • Flexible spending account and wellness programs
  • Training and career development opportunities
Full Job Description
Salary: $105,289.60 - $150,404.80 Annually
Location : Operations & Maintenance Facility - 3407 Airport Way S, Seattle, WA
Job Type: Career Service (Exec)
Job Number: 2026NB27842
Department: MTD - Metro Transit
Division: Rail
Opening Date: 09/11/2026
Closing Date: 9/27/2026 11:59 PM Pacific
FLSA: Exempt
Bargaining Unit: J2C : Local 587 MOA Article 23
Full- or Part-Time: Full Time
Hours/Week: 40 hours/week

Summary

The selected candidate will help with the planning, developing, and maintaining essential systems and administrative procedures to support daily operations and the accuracy of data in accordance with the ATU Local 587 Labor Agreement. The most competitive candidate has demonstrated the ability to maintain high-performance levels for service-related processes, implementing improvement activities where necessary, and is proficient in utilizing HASTUS to monitor and manage payroll and support functions to ensure optimal service.

Position Information
This recruitment will be used to fill one (1) Career Service position and may be used to create the eligibility list for future vacancies valid for 12 months.

Work Schedule
This position is exempt from the provisions of the Fair Labor Standards Act and is not overtime eligible. The workweek is normally 40 hours, Monday through Friday. Typical work hours are between 6:00 a.m. and 6:00 p.m. Extended and/or flex scheduled work hours may be required to respond to service needs. This position performs on-call duties which will require occasional evening, night, and/or weekend work.

Work Location
Employees may report to any of the following locations: Rail Operations and Maintenance Facility Central (OMFC) at 3407 Airport Way S, Seattle WA 98134, Rail Operations and Maintenance Facility East (OMFE) at 1925 120th Ave NE Bellevue WA 98005, and/or any other locations based on business needs.

Application Process
Please complete the following:
  • An online King County application, updated with all relevant work history going back 10 years (or more, if necessary), with all duties and reasons for leaving explained clearly
  • A letter of interest that describes how this position fits with your career goals, and the most competitive skills and qualifications that make you the best candidate for the role
  • Answer the supplemental questions in their entirety

If you are interested in pursuing this position, please follow the application instructions carefully. If you need this announcement in an alternate language or format, would like to request accommodation or assistance in the application or assessment process, or if you have questions, please contact Talent Advisor Neha Bansal:

Job Duties
Applying equity and social justice principles is a daily responsibility and a foundational expectation for all King County employees. In this role, you will apply equity and social justice principles that exemplify shared values, behaviors, and practices to all aspects of the work.

As a Rail OSS Coordinator, you will:
  • Plan and conduct Rail Operator picks utilizing automated computer systems and applications
  • Validate payroll transfer between automated systems each pay period; coordinate base assignments for system board operators; update associated records and data in automated systems
  • Manage Rail Supervisor assignment picks and bi-weekly assignments for Rail Supervisors that include relief picks
  • Develop methods to improve automated systems, applications, and functionality to better support transit operations; test system customizations, upgrades, and new releases; test and support peripherals, systems, and applications
  • Troubleshoot and resolve user-encountered system problems and breakdowns; coordinate with technical staff as required.
  • Represent Rail Operations on special projects and provide expertise in operational procedures and requirements of negotiated agreements
  • Work with others to resolve time-sensitive payroll and HASTUS issues
  • Perform other duties as assigned

Experience, Qualifications, Knowledge, Skills
We are looking for candidates who have the following minimum qualifications:
  • Comprehensive knowledge of the ATU Local 587 Labor Agreement involving Rail Operations employees or staffing requirements for Rail Operators and Rail Supervisors with the ability to interpret and determine the ramifications of collective bargaining agreements, historical practices, and other policies and procedures
  • Skill in analyzing data to identify trends and to make recommendations on a specific course of action
  • Knowledge of automated information systems and requirements, including HASTUS; skill in troubleshooting and resolving problems
  • Demonstrated ability to communicate technical transportation-related information to non-technical transportation audiences
  • Ability to work with a diverse group of individuals
  • Ability to handle several projects simultaneously
  • Ability to develop and maintain tracking systems to support assigned work responsibilities
  • Understanding of transportation scheduling and work assignment techniques
  • Experience with data processing techniques and principles
  • Demonstrated ability to use Microsoft Excel, Word, and Access
  • Work with others to resolve time-sensitive payroll and HASTUS issues

The most competitive applicants for this position will also possess these desirable qualifications:
  • Familiar with the Rail Operator and Rail Supervisor Pick processes
  • Familiar with the Rail Supervisor biweekly assignment process
  • Attention to detail while working in a high-traffic environment
  • Skilled in developing and maintaining relationships with various stakeholders
  • Knowledge of the payroll process
  • Work with GIRO to resolve ongoing HASTUS issues and practices

Licensing, Certification and Other Requirements
  • A valid Washington State Driver License or if you possess an out-of-state driver's license, you must obtain a WA state license within 30 days of hire

Supplemental Information
Application Tips
Be sure to include your current position at King County and list any special duty assignments separately within the work history section.
Resumes will not be accepted in lieu of a completed application, and additional attachments outside of the required cover letter will not be reviewed.
For technical support related to your application, contact the GovernmentJobs' applicant support team for assistance: +1 855-524-5627.
Selection Process
Applications will be screened to determine whether candidates meet the minimum qualifications outlined in this job announcement, and for clarity, completeness, and responsiveness to the application instructions below. Highly competitive applicants may be asked to interview. Formal offers will be finalized after candidates have successfully completed any necessary pre-employment processes. Start dates may be coordinated with the applicant's current supervisor to accommodate the business needs of Metro Transit.

Safety Responsibilities for an Employee
  • Responsible for understanding this policy and their role in safety
  • Report all safety concerns
  • Follow safety practices and procedures as necessary to maintain a safe work environment and in conformance with applicable regulations, policies, and training
  • Report safety and security concerns and ideas to supervisors or anonymously through data collection system

Union Membership
This position is currently non-represented; however, it may be represented by a union in the future.
Class Code
250600

#RaiUobs #TradesJobs
King County offers a highly-competitive compensation and benefits package designed to meet the diverse needs of our employees and support our employees' health and well-being. Eligible positions receive the following benefits and have access to the following programs:
  • Excellent medical, dental, and vision coverage options: King County provides eligible employees with options, so they can decide what's best for themselves and their eligible dependents
  • Life and disability insurance: employees are provided basic coverage and given the opportunity to purchase additional insurance for both the employee and eligible dependents
  • Retirement: eligible King County employees may participate in a pension plan through the Washington State Department of Retirement Systems and a 457(b) deferred-compensation plan
  • Transportation program and ORCA transit pass
  • 12 paid holidays each year plus two personal holidays
  • Generous vacation and paid sick leave
  • Paid parental, family and medical, and volunteer leaves
  • Flexible Spending Account
  • Wellness programs
  • Onsite activity centers
  • Employee Giving Program
  • Employee assistance programs
  • Flexible schedules and telecommuting options, depending on position
  • Training and career development programs
For additional information about employee benefits, visit our

This is a general description of the benefits offered to eligible King County employees, and every effort has been made to ensure its accuracy. If any information on this document conflicts with the provisions of a collective bargaining agreement (CBA), the CBA prevails.

NOTE: Benefits for Term Limited Temporary (TLT) or Short Term Temporary (STT) positions, including leave eligibility and/or participation in the pension plan through the Washington State Department of Retirement Systems, will vary based upon the terms and details of the position. Short Term Temporary positions are not eligible for an ORCA transit pass.

For inquiries about the specifics of this position, please contact the recruiter identified on this job posting.
01

Are you a current King County King County Metro employee in a position represented by ATU 587 who has successfully passed their probationary period?
  • Yes
  • No

02

If you answered YES to the previous question, please provide your PeopleSoft ID
03

Are you currently employed by King County Metro either as a Bus Supervisor, Rail Supervisor, O&M Supervisor with previous Rail Supervisor experience, Senior Schedule Planner, or Transit Operations Support System Coordinator (OSS Coordinator).
  • Yes
  • No

04

Please describe what you have done to prepare yourself to be a Rail OSS Coordinator. This would include any special duty assignments, working a pick, classes taken outside of work, informational interviews with OSS Coordinators, or studying you have done of the HASTUS and/or PeopleSoft software systems.
05

Do you currently possess a valid Driver's License? A current, valid Washington State Driver's License will be required to travel to remote sites with limited access to public transportation and to respond to systems problems any hour of the day.
  • Yes
  • No

06

How many traffic code (moving) violations have you had in the last five (5) years?
  • No code violations
  • 1
  • 2
  • 3
  • 4

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