Lead the Lane
As Quick Lane Service Manager, you'll drive a fast-moving, profitable service operation by aligning people, process, and performance targets. You'll set department forecasts, build and coach a high-output team, and keep a tight grip on budgets, reporting, and compliance-while ensuring technician time is consistently sold and service records stay flawless.
Key responsibilities include staffing and scheduling, weekly meetings and performance tracking, warranty and policy adherence, marketing plans that spark repeat business, customer retention and complaint resolution, quality control to reduce comebacks, tool/equipment recommendations, and coordination with parts availability and factory representatives.
Required qualifications/skills:
- 2-4 years of management experience
- Strong reading/interpretation skills for technical, financial, and regulatory documents
- Solid math skills (percentages, commissions, basic algebra/geometry)
- Sound judgment and problem-solving across varied situations
- Manufacturer training and a valid driver's license
If you're ready to run the lane at full throttle, apply today.
Rewards That Roll
Medical, Dental, and Vision coverage; 401(k); Life Insurance; Health Savings Account (HSA) and Flexible Spending Account (FSA) options; Competitive Salary ($6,000 - $8,000 per month Commission); Paid Time Off; and Employee Discounts.
Full-Throttle Days
Your morning kicks off with a quick scan of the prior day's numbers-hours sold, productivity, and open tickets-then a rapid huddle to set the pace. The day stays dynamic: checking in on workflow, jumping in when a customer needs an on-the-spot answer, and keeping a close eye on estimates, follow-ups, and documentation as the shop hums. Between coordinating with parts on ETA updates and connecting with warranty for smooth processing, you'll keep momentum high. You'll carve out time for coaching moments, spot-checking finished work, and keeping the waiting area sharp-then wrap with a final look at results and tomorrow's game plan.
