Job DescriptionChase is undertaking a dynamic customer-focused agenda and investing in innovative ways to deepen customer engagement by connecting the dots on behaviors and creating seamless experiences. Our ambition is to be the undisputed leader in consumer banking by delivering highly personalized experiences in terms of money movement services and payments that customers increasingly expect.
As a Quant Analytics Vice President within the Data & Analytics community, you will combine analytic skills with specific domain knowledge to make data actionable, allowing for ease of consumption. You will translate between analytic and non-analytic groups and facilitate holistic, cross-functional learning. Collaborate, learn, teach, and disseminate knowledge across the community.
You are an experienced Quantitative Analysts Vice President to lead our team of analysts specializing in Banking Payments. You will collaborate closely with Banking Payments Product Teams to deliver comprehensive insights through descriptive, diagnostic, predictive, and prescriptive analytics. The Analytics Manager will be expected to provide analysis as well as provide oversight for results produced by their direct reports. You will have an analytical mindset, exceptional leadership skills, and a passion for innovation for the banking payment products.
Job Responsibilities:- Lead and manage a team of analysts, providing both hands-on support and strategic oversight.
- Define key metrics and source relevant data to support analytics initiatives.
- Develop queries and create detailed reports to inform decision-making processes.
- Champion data and analytics best practices across the Banking Payments organization.
- Collaborate with Product Development teams to integrate analytics into the product lifecycle, from ideation to launch and beyond.
- Partner with Product, Design, Business Stakeholders, and broader D&A organization to define and understand business requirements and objectives.
- Create solutions to combine data from multiple sources for analysis and reporting.
- Translate data into meaningful insights and present a compelling story to stakeholders to build consensus on optimizing payment experiences.
- Stay abreast of industry trends and emerging technologies to ensure the analytics team remains at the forefront of innovation.
Required Qualifications, Capabilities, and Skills:- Proven experience in quantitative analysis and team management.
- Intermediate knowledge of SQL, Alteryx, Tableau, Python, and Snowflake.
- Experience with Hadoop, Teradata, Oracle, and Cloud databases.
- Excellent problem-solving skills and the ability to think strategically and innovatively.
- Exceptional communication skills, with the ability to convey complex data insights to non-technical audiences.
- Bachelor's or Master's degree in a quantitative field such as Mathematics, Statistics, Economics, or a related discipline.
- 8+ years of analytics experience.
- Highly organized and able to prioritize multiple tasks.
- Proficiency in Microsoft Word, Excel, PowerPoint.
Preferred Qualifications, Capabilities, and Skills:- Functional industry experience in operations, marketing, credit/risk, technology, or finance.
- Intermediate knowledge of Machine Learning and AI.
- Preferred Adobe Analytics and Adobe Customer Journey Analytics tool knowledge.
About UsChase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Equal Opportunity Employer/Disability/Veterans
About the TeamOur Consumer & Community Banking division serves our Chase customers through a range of financial services, including personal banking, credit cards, mortgages, auto financing, investment advice, small business loans and payment processing. We're proud to lead the U.S. in credit card sales and deposit growth and have the most-used digital solutions - all while ranking first in customer satisfaction.
The CCB Data & Analytics team responsibly leverages data across Chase to build competitive advantages for the businesses while providing value and protection for customers. The team encompasses a variety of disciplines from data governance and strategy to reporting, data science and machine learning. We have a strong partnership with Technology, which provides cutting edge data and analytics infrastructure. The team powers Chase with insights to create the best customer and business outcomes.
