SMX

Quality Support Specialist (4493)

SMX$60K — $100K *
Aerospace & Defense
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Secret clearance required
  • Bachelor's degree with 10+ years of related experience (or equivalent experience with lower education)
  • Experience as a Quality Assurance Representative
  • Avionics and Aircraft Maintenance experience on DoD Aircraft
  • Electrical troubleshooting and repair experience for H60
  • Experience in data and trend analysis reporting
  • IPC certification
  • Strong oral and written communication skills

Responsibilities

  • Provide input and recommendations for quality engineering issues resolution
  • Monitor operations to identify and prevent product defects
  • Develop strategic planning for quality management of aviation systems
  • Advise on quality performance assessments through the acquisition cycle
  • Review hardware and software problems and suggest QA contract provisions
  • Coordinate quality operations across different contractor and agency environments
  • Work with production and engineering teams to ensure product quality
  • Verify product quality through statistical sampling and audits
  • Analyze and recommend solutions for problems identified by users and contractors

Benefits

  • Health insurance
  • Paid leave
  • Retirement benefits
  • Learning and development opportunities
  • Commitment to employee growth and support
Full Job Description
The Prototype Integration Facility (PIF) is seeking a highly motivated Quality Support (QS) Specialist to support ongoing efforts related to the CH-53 program and other medium/heavy lift cargo and utility helicopter platforms. In this role, you will identify and resolve issues, implement quality assurance standards, and proactively find chances for continuous improvement. This role requires attention to detail, strong analytical skills, and a commitment to customer satisfaction.

Essential Duties & Responsibilities
  • Provide input and recommendations to special teams established for the resolution of quality engineering related issues.
  • Monitor operations to identify and prevent the occurrence of defects in delivered products and services.
  • Develop a strategic planning analytical approach to supporting the aviation, missile and related weapon system product quality management (PQM) program for the PIF.
  • Develop and provide advice that implements the appropriate steps through the acquisition cycle for assessing the quality of materiel performance and provides a schedule of past quality problems that can be effectively used in preventing a recurrence of the problems or by which existing problems can be quickly resolved.
  • Review and assess hardware and software problems and recommend appropriate QA contract provisions to be included in the formulation of the acquisition strategy and all acquisition streamlining initiatives.
  • Evaluate, integrate, and coordinate mission requirements that encompasses all PQM aspects of contractor, depot, government agencies, materiel fielding, international logistics FMS, and grant aid quality operations throughout the complete acquisition life cycle.
  • Participate with production, engineering, and other activities to develop plans and procedures for assuring quality and reliability of products and services provided under contract.
  • Verify product quality using statistical sampling inspection methods; or, when appropriate to the characteristics involved or when pertinent quality history dictates, preform more intensive process and product audit/inspection.
  • Participate in and provide recommendations, input and analysis on interface and mission direction, coordination and management with other government agencies, contractors and DOD agencies, organic support activities and foreign FMS governments engaged in weapon system major end items and repair parts manufacture, testing, inspection, and use DOD, DA, acquisition procedures, and guidelines, for acquisition programs.
  • Analyze problems and issues surfaced by the User community, Repair Activities, Depots and Prime Contractors and recommend proposed resolution of the problems.

Required Skills & Experience
  • Clearance Required: Secret
  • Bachelor's degree and 10+ years of related experience
    • Allowable substitution: An Associate's degree and 12+ years or a high school diploma and 14+ years' experience
  • Quality Assurance Representative Experience
  • Avionics and Aircraft Maintenance Experience on DoD Aircraft
  • Electrical trouble shooting and repair for H60 experience
  • Data and Trend Analysis Reporting Experience
  • IPC Certified
  • Strong oral and written and communication skills

Desired Skills & Experience
  • Completion of the following courses is a plus:
    • Quality Assurance Administration course (C-555-0046) MV-22
    • Aircraft Familiarization Organizational Maintenance (C-600-3626) MV-22
    • Cockpit Management Systems Organizational Maintenance (C-198-3626) MV-22
    • Electrical Systems Organizational Maintenance (C-102-3626) MV-22
    • Wire and Connector Repair Organizational Maintenance (C-602-3628) MV-22
    • Flight Control Systems Organizational Maintenance (C-198-3628) MV-22
    • Avionics Systems Organizational Maintenance (C-102-3627) MV-22
    • Forward Looking Infrared Organizational Maintenance (C-102-3629) MV-22
    • Electronic Warfare System Organizational Maintenance (C-102-3630) MV-22
    • Connector and Wiring harness repair (C-602-3626) MV-22
    • Naval Aviation Material Control Management (D-555-0051)
    • Naval Aviation Maintenance Control Management course (D-555-0040)

Application Deadline: 7/28/2025

#cjpost #LI-ONSITE

The SMX salary determination process takes into account a number of factors, including but not limited to, geographic location, Federal Government contract labor categories, relevant prior work experience, specific skills, education and certifications. At SMX, one of our Core Values is to Invest in Our People so we offer a competitive mix of compensation, learning & development opportunities, and benefits. Some key components of our robust benefits include health insurance, paid leave, and retirement.

The proposed salary for this position is:

$60,600-$100,900 USD

At SMX®, we are a team of technical and domain experts dedicated to enabling your mission. From priority national security initiatives for the DoD to highly assured and compliant solutions for healthcare, we understand that digital transformation is key to your future success.

We share your vision for the future and strive to accelerate your impact on the world. We bring both cutting edge technology and an expansive view of what's possible to every engagement. Our delivery model and unique approaches harness our deep technical and domain knowledge, providing forward-looking insights and practical solutions to power secure mission acceleration.

SMX is an Equal Opportunity employer including disabilities and veterans.

Selected applicant may be subject to a background investigation and/or education verification.

About SMX

SMX is a company that concentrates on C5ISR, advanced engineering, and computing and also provides services, including cyber security and data analytics. Their previous search terms included Trident Technologies, Smartronix, Datastrong, and C2S Consulting Company, and their tradition of offering new technological solutions.

SMX Careers

Joining SMX presents a prime opportunity to be part of a diverse team of professionals, dedicated to pioneering innovations in the industry. SMX, a leader in technology and consulting, offers a variety of job opportunities that cater to ambitious individuals looking to make a significant impact in their professional journey.

Explore Career Opportunities

SMX is actively hiring and offers a range of positions that suit different skills and career aspirations. From entry-level roles to leadership positions, SMX is committed to fostering growth and excellence in every team member.

Internship Programs

SMX's internship programs provide invaluable industry experience, mentoring, and the opportunity to develop professional skills in a real-world setting. Internships are a stepping stone to full-time employment at SMX, offering a robust foundation in technology and business practices.

Professional Growth and Development

SMX is dedicated to the professional growth of its employees. With comprehensive training programs, including leadership development and diversity training, SMX ensures that every team member has the resources to thrive. Employees are encouraged to pursue continuous learning opportunities and gain certifications that enhance their career prospects.

Benefits and Culture

SMX is known for its inclusive culture and competitive benefits package designed to support the well-being and financial security of every employee. Benefits include health care, retirement plans, and paid time off, among others. The company culture at SMX promotes innovation, teamwork, and leadership, making it an ideal environment for professional development and personal growth.

Networking and Professional Development

Employees at SMX enjoy access to a vast network of industry professionals and thought leaders. Regular networking events, seminars, and workshops are integral to the company's commitment to employee development. These opportunities facilitate career advancement and innovation within the team.

Applying for a Position

To apply for a position at SMX, candidates are encouraged to submit a resume and cover letter through the SMX Careers portal. The hiring process at SMX is thorough, ensuring that both the company and its potential employees are well-matched. Candidates can expect a detailed interview process where they can showcase their skills and learn more about the job opportunities and culture at SMX.

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Join SMX

Explore the exciting and rewarding career opportunities at SMX. With a commitment to diversity, innovation, and leadership, SMX is looking for passionate, curious, and solution-driven team players. Search open positions that match your skills and interests on the SMX Jobs portal today.

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