Abbott

Quality Supervisor

Abbott • $78K — $156K *
Westfield, IN 46074In-Person
Healthcare
5 - 7 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree or equivalent work experience
  • Minimum 5 years in medical device or regulated industry
  • Previous supervisory or leadership experience
  • Six Sigma training/certifications
  • Proficient in data analysis and interpretation
  • Excellent verbal and written communication skills
  • Familiarity with relevant industry regulations (ISO, FDA, etc.)
  • Comfortable using quality management software and data analysis tools

Responsibilities

  • Oversee quality assurance processes and procedures across all site activities
  • Lead and mentor a team of quality assurance specialists
  • Identify and implement process improvements to enhance efficiency
  • Develop and monitor systems for quality control and compliance
  • Communicate department objectives and escalate issues when necessary
  • Ensure adherence to industry regulations and manage corrective actions
  • Analyze quality data to identify trends and opportunities for improvement
  • Collaborate with cross-functional teams to address quality-related issues

Benefits

  • Health and wellness benefits for employees and their families
  • Support for personal development and continuous learning
  • Comprehensive employee assistance programs
  • Flexible work arrangements to support work-life balance
Full Job Description
JOB DESCRIPTION:

Quality Supervisor

Divisional Information

Structural Heart Business Mission: Why We Exist

Our business purpose is to restore health and improve quality of life through the design and provision of device and management solutions for the treatment of structural heart disease.

The Opportunity

This position works out of our Westfield, IN, location in the Structural Heart business.

Main Purpose of Role

As a Quality Supervisor, main responsibility will include ensuring the quality standards and procedures are upheld in all site and operational processes. Role expectations will include leading a team in monitoring, evaluating, and improving operational efficiency and effectiveness while maintaining compliance with regulatory requirements and company standards.

What You'll Work On
  • Quality Assurance Oversight: Oversee the implementation and maintenance of quality assurance processes and procedures throughout all site and operational activities.
  • Team Leadership: Lead a team of quality assurance specialists, providing guidance, training, and support to ensure their effectiveness in executing quality control measures. Sets standards and monitors staff performance, provide performance feedback, write and conduct performance evaluations for employees, and provide input for recommended merit increases and promotions. Proven experience in leading and motivating teams to achieve quality objectives and drive performance improvements. Adjusts communication style and medium (oral, written, or electronic) to meet the needs of the receiver (direct reports, peers, customers, managers); summarizes data and distills it down to relevant points to enhance understanding and uses appropriate level of language and detail for the receiver. Makes plans to accomplish assigned daily activities and simple projects and establishes priorities so as to handle competing demands. Optimizes use of available resources, estimates time and resources necessary to complete daily tasks or projects.
  • Process Improvement: Identify areas for process improvement to enhance efficiency, reduce errors, and optimize resource utilization. Commitment to ongoing learning, development, and implementation of best practices to drive continuous improvement within the team and for the site; champions specific projects. Lead teams to customer oriented solutions that make business sense.
  • Quality Management and Monitoring: Develop and implement systems for monitoring the quality of products, services, and operational processes, including regular audits and inspections. Strong understanding of quality management principles, methodologies, and tools, such as Six Sigma, Lean, and Total Quality Management.
  • Communicate department objectives and results. Exchanges information with employees, peers, and knows when to escalate to management.
  • Compliance Management: Ensure compliance with industry regulations, company policies, and quality standards, and implement corrective actions as needed. Identify opportunities to proactively assure compliance to all applicable internal, domestic and international quality regulations, US 21 CFR 820 (QSR), ISO 13485, etc Identify risk areas within your group and develop strategies to mitigate as necessary
  • Mentorship and Coaching: Assist employees in the creation of development plans and work with employees to meet their development needs. Provide guidance, direction, training, resources, and time. Create an environment of trust and respect within the group while promoting productivity and morale. Listens to different points of view, taking ownership and responsibility for own actions.
  • Decision Making and Problem Solving: Bases decisions on the overall good, rather than on benefit to a particular functional area, serves as a champion for specific projects and initiatives. Adapts to and supports change in a timely, positive manner. Utilizes good judgment and makes timely decisions which consider the facts and data at hand; knows when to escalate to management. Strong problem-solving abilities to analyze complex issues, develop innovative solutions, and implement effective corrective actions.
  • Data Analysis and Documentation: Analyze quality data and performance metrics to identify trends, root causes of issues, and opportunities for improvement. Maintain accurate documentation of quality procedures, issues, and resolutions. Prepare regular reports on quality performance for management review. Gather and prepare trend information and recommend areas of focus. Assist in the development and execution of projects to improve processes, reduce costs, and maintain operations.
  • Cross-Functional Collaboration: Collaborate with other departments, such as production, engineering, planning, purchasing, and program management, to address quality-related issues and drive continuous improvement initiatives. Manages assigned projects and works cross functionally to identify changes and necessary resources. Identifies and communicates need for change. Contributes to the creation of the team's mission, objectives, and strategies, accepts team decisions and works toward their implementation with others.


Required Qualifications
  • Bachelor's Degree
  • An equivalent combination of education and work experience
  • Minimum 5 years
  • Experience in the medical device industry or other regulated industry; previous experience in supervisory/leadership; Six Sigma training/certifications
  • Analytical Skills: Proficiency in data analysis and interpretation to identify patterns, trends, and opportunities for process optimization
  • Communication Skills: Excellent verbal and written communication skills to effectively convey quality requirements, findings, and recommendations to diverse stakeholders
  • Attention to Detail: Keen attention to detail to identify discrepancies, deviations, and areas for improvement in operational processes
  • Regulatory Knowledge: Familiarity with industry regulations and standards relevant to the organization's operations, such as ISO, FDA, or other regulatory bodies and standards affecting IVDs, IVDR, and biologics, etc.
  • Technical Proficiency: Comfortable using quality management software, data analysis tools, and other relevant technologies to support quality assurance efforts
  • Technical Proficiency: Comfortable using quality management software, data analysis tools, and other relevant technologies to support quality assurance efforts


Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

The base pay for this position is
$78,000.00 - $156,000.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Operations Quality

DIVISION:
SH Structural Heart

LOCATION:
United States > Westfield: 1820 Bastian Court

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
No

MEDICAL SURVEILLANCE:
No

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous walking for prolonged periods (more than 2 hours at a time in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

Stay Connected

Keep up to date with career tips, industry insights, and company news—all from the people who work here. Subscribe to our Careers Blog and personalize your subscription to receive job alerts and insider tips tailored to your preferences.

Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Healthcare
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ
ABT
* Ladders Estimates

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