Full Job Description
The Supplier Quality Specialist at OLIPOP is responsible for managing and executing supplier-level food safety, traceability, and quality programs, ensuring compliance with OLIPOP quality standards. This role involves collaboration with cross-functional partners to assist with supplier onboarding, compliance management, and documentation accuracy.
This role is location-based in: Burlingame, California
This role requires onsite presence 4 days per week
RESPONSIBILITIES
Supplier Management
Maintain supplier approval records, ingredient documentation, and compliance records to support supplier qualification, ongoing compliance, and supplier quality programs
Partner cross-functionally with Procurement, R&D and Regulatory teams to support supplier onboarding, vendor approvals, ingredient changes and supplier quality initiatives
Evaluate current suppliers and ingredients using risk-based assessments and implement controls, monitoring activities, and preventative measures to ensure ingredient quality, consistency, and compliance
Monitor supplier performance and compliance metrics, including supplier documentation, service, and supply chain KPIs. Identify trends, risks, and opportunities for improvement. Support corrective actions and continuous improvement initiatives as needed.
Prepare and maintain supplier performance scorecards and support supplier performance review activities.
Conduct supplier quality investigations, including root cause analysis, corrective actions, documentation review, and follow-up activities are completed in compliance with OLIPOP quality standards
Build and maintain effective supplier relationships through timely communication, issue resolution, and ongoing support of supplier quality programs
Visit supplier facilities as necessary to review and verify systems and facilities meet OLIPOP quality standards
Ingredient Management
Review ingredient specifications, Certificate of Analysis (COAs), and supporting documentation to support ingredient releases and ensure compliance with established requirements
Maintain ingredient related documentation, such as handling matrix, hazard analysis, internal specifications
Support ingredient shelf-life extension evaluations through documentation review, data analysis and testing
Maintain a library of ingredient retains to support traceability, quality investigations, and compliance requirements
Perform regular ingredient testing and evaluation activities to support supplier approvals, shelf-life evaluations, ingredient investigation and other continuous improvement initiatives
Document Control
Develop, update, and maintain SOPs, job aids, work instructions, forms, and other controlled documentation related to supplier and ingredient quality programs
Organize and archive documents as necessary
Review all relevant SOPs for completeness and accuracy with stakeholders on a regular basis
REQUIREMENTS:
3 - 5 years of quality assurance, supplier quality, quality systems, food safety and/or related experience within the food and beverage industry
Supplier quality experience preferred
Experience in reviewing technical documentation, including ingredient specifications, COAs, supplier documentation and other quality systems records
High level of proficiency in Microsoft Excel or Google Sheets are required, and prior experience with Google Workspace preferred
Good organizational skills and ability to handle managing multiple priorities and projects in a fast paced environment
Transparent, open/honest communicator - a great listener who can work independently while keeping other team members informed
Strong written communication and ability to provide clear status updates and recommendations
Strong attention to detail and deadline oriented with the ability to organize assignments, set priorities, and carry out plans
Nice-to-Have:
Experience developing and implementing document control processes
Experience in using supplier compliance software, such as FoodLogiQ
REPORTS TO: Quality Manager
COMPENSATION: $80k-$95k base salary + bonus