Voyant Beauty

Quality (Plant) - Manager, Quality Assurance Operations & Packaging

Voyant Beauty • $85K — $110K *
New Albany, OH 43054In-Person
Manufacturing & Automotive
5 - 7 years of experience
1 month ago
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Science, Engineering, or a related field (Preferred)
  • Advanced Degree or related discipline (Preferred)
  • 7-9 years of quality assurance or quality control experience in high-volume manufacturing
  • 4-6 years of leadership or people management experience
  • High proficiency in quality strategy development and KPI management

Responsibilities

  • Develop and implement quality control strategies aligned with production schedules
  • Lead, develop, and manage QA staff with a focus on training and performance management
  • Partner with Production to minimize downtime related to quality issues
  • Establish and maintain SOPs and quality systems compliant with GMP, FDA, and regulatory requirements
  • Serve as Subject Matter Expert during customer and regulatory audits
  • Lead complex root cause investigations and drive CAPA effectiveness
  • Drive continuous improvement initiatives using Lean or Six Sigma methodologies

Benefits

  • Comprehensive health coverage including medical, dental, and vision
  • 401(k) retirement plan with company match
  • Paid time off and holidays
  • Professional development programs
  • Opportunities for career advancement
Full Job Description
A Brief Overview
The QA Operations & Packaging Manager is responsible for developing and leading quality control strategies across manufacturing operations and packaging. This role oversees all floor quality and incoming component inspection activities, ensuring products consistently meet regulatory, customer, and internal quality standards. The Manager partners cross-functionally with Production, Engineering, and Regulatory teams to drive continuous improvement, resolve quality issues, and implement preventive strategies. This position provides leadership to the QA team, ensures audit readiness, and establishes quality systems that support operational efficiency and compliance.

What you will do
  • Develop and implement quality control strategies aligned with production schedules. Establish inspection plans for incoming materials, in-process production, and finished goods to ensure compliance with regulatory and customer requirements.
  • Lead, develop, and manage QA staff, ensuring proper training, cross-training, and performance management. Build team capability through coaching, development planning, and succession planning.
  • Partner with Production and Scheduling to minimize downtime related to quality issues. Lead post-production reviews, identify trends, and implement improvements to enhance product quality and reduce waste.
  • Establish and maintain SOPs and quality systems in compliance with GMP, GDP, FDA, and other regulatory requirements. Lead internal audits, support external audits, and serve as the primary point of contact for customer quality inquiries and investigations.
  • Serve as Subject Matter Expert (SME) during customer and regulatory audits
  • Lead complex root cause investigations and drive CAPA effectiveness
  • Monitor and manage quality-related budgets, including equipment and testing resources
  • Drive continuous improvement initiatives using Lean, Six Sigma, or similar methodologies
  • Balance competing priorities and adjust resources based on business needs


Education Qualifications
  • Bachelor's Degree Science, Engineering, or related field (Preferred) or
  • Advanced Degree or related discipline (Preferred)


Experience Qualifications
  • 7-9 years Quality assurance or quality control experience in high-volume manufacturing (personal care, cosmetics, pharmaceuticals, or similar regulated industry) (Required)
  • 4-6 years Leadership or people management experience (Required)


Skills and Abilities
  • Quality strategy development and KPI management (High proficiency)
  • Knowledge of GMP, FDA, ISO, and regulatory compliance standards (High proficiency)
  • Advanced problem-solving (root cause analysis, CAPA, Six Sigma tools) (High proficiency)
  • Continuous improvement methodologies (Lean, Six Sigma) (High proficiency)
  • Data analysis and statistical process control (SPC) (High proficiency)
  • Leadership, coaching, and team development (High proficiency)
  • Cross-functional collaboration and influence (High proficiency)
  • Project and program management (Medium proficiency)
  • Change management and organizational leadership (Medium proficiency)


Licenses and Certifications
  • Certified Quality Auditor (CQA) or similar ASQ or equivalent (Preferred)

About Voyant Beauty

Voyant Beauty is a leading manufacturer and supplier of beauty and personal care products. The company was founded in 1990 and is headquartered in Ontario, California. Voyant Beauty offers a wide range of products, including hair care, skin care, and bath and body products, and serves a diverse range of customers, including major retailers, specialty stores, and direct-to-consumer brands. The company is committed to sustainability and social responsibility, and has implemented a number of initiatives to reduce its environmental impact and support its local communities. Voyant Beauty has manufacturing facilities in California, Texas, and New Jersey, and also operates a research and development center in Illinois.
Learn more about Voyant Beauty
Size
4,000 employees
Industry
Manufacturing & Automotive
Net Income
$20 million
Founded
1990
5 Year Trend
+20%
Revenue
$500 million
* Ladders Estimates

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