Where is the work:On-Site (5 days)
Position SummaryThe Quality Operations Leader leads line-side quality execution across manufacturing operations, ensuring compliance with Quality Management System (QMS) standards and consistent application of quality processes. This role provides leadership to Quality Engineers with Quality Technicians reporting through that structure, and is responsible for building team capability through training, coaching, and exposure to quality tools and systems. The position also serves as a primary escalation point for production disruptions related to quality concerns and fosters a strong partnership and support culture with operations.
Key Responsibilities- Lead and manage Quality Engineers overseeing day-to-day line-side quality operations.
- Provide organizational leadership for all Quality Technicians through supervisory structure.
- Ensure quality processes are executed consistently in alignment with QMS requirements, site procedures, and operational standards.
- Drive standardized quality practices across shifts, lines, and production areas.
- Act as the primary escalation point for quality issues affecting production flow, including containment, disposition, and recovery support.
- Partner closely with operations, manufacturing engineering, and other cross-functional teams to resolve disruptions and minimize impact to safety, quality, delivery, and cost.
- Build team capability through structured training, coaching, development planning, and practical exposure to quality tools, systems, and problem-solving methods.
- Develop a high-performing quality organization with strong accountability, technical competence, and customer focus.
- Monitor line-side quality performance and ensure timely response to nonconformances, trends, and repeat issues.
- Support root cause problem solving and corrective/preventive actions to improve process discipline and reduce quality losses.
- Ensure clear escalation, communication, and decision-making during line disruptions tied to quality concerns.
- Promote a culture of operational support, responsiveness, and collaboration between quality and production teams.
- Review staffing, skills, and coverage needs to support production requirements effectively.
- Drive continuous improvement in inspection methods, standard work, layered process discipline, and quality support processes.
- Ensure compliance with internal policies, regulatory requirements, and audit expectations as applicable.
Qualifications- Bachelor's Degree in Quality, Engineering, Operations, Manufacturing, or a related field, or equivalent combination of education and experience.
- Progressive experience in manufacturing quality, quality operations, or quality leadership roles.
- Experience leading frontline leaders, such as supervisors, in a manufacturing environment.
- Strong working knowledge of QMS principles, quality systems, and line-side manufacturing support.
- Experience responding to production quality issues, managing escalations, and driving timely containment and resolution.
- Demonstrated ability to coach, develop, and strengthen team capability.
- Strong communication, collaboration, and conflict-resolution skills.
- Experience with quality tools and systems such as root cause analysis, CAPA, nonconformance management, audits, SPC, or similar methods.
- Ability to work cross-functionally and influence outcomes in a fast-paced production environment.
Annual Base Salary Range or Hourly Base Pay Range:$90,900.00 - $164,675.00
Compensation Type:Salary
Incentive Eligible:No
Sales Commission Eligible:No
Disclaimer: We strive to provide competitive compensation for this position, tailored to a variety of factors. The actual compensation will depend on elements such as seniority, merit, geographic location, education, experience, travel requirements, and union designation. Our compensation range is generally based on the national average for the country. Additionally, benefits may vary depending on the region, business alignment, union involvement, and employee status.
Thrive at work and at home:- Benefits kick in on DAY ONE for you and your family, including health insurance and holistic wellness programs that include generous incentives - WE DARE TO CARE!
- Family building benefits include fertility coverage and adoption/surrogacy assistance.
- 401K match up to 6%, plus an additional 2% core contribution = up to 8% company contribution.
- Paid time off includes 15 vacation days, 9 paid holidays, 3 floating holidays, sick leave, and additional options to support volunteer and parental leave.
- Educational and training opportunities through company programs along with tuition assistance and student debt support.
Disclaimer: Benefit offerings may vary depending on Collective Bargaining Agreements and local/state regulations.
Safety Sensitive Role:Yes
The company designates certain roles as Safety Sensitive. Safety Sensitive roles may require that you pass additional drug screening.
