Quality Manager

Penske Vehicle Services

$80K — $95K *
Manufacturing & Automotive
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree preferred; related coursework in marketing or business required
  • Prior experience in quality management within the automotive sector
  • Strong focus on safety awareness
  • Exceptional oral and written communication skills
  • Proven ability to train and lead high-performance teams
  • Excellent customer service capabilities
  • Organizational skills and ability to manage multiple tasks effectively

Responsibilities

  • Oversee quality control of incoming and outgoing work products
  • Engage regularly with visiting clients to address quality concerns
  • Monitor project budgets to ensure cost-effectiveness
  • Provide comprehensive support for client project quotations
  • Coordinate proposals, product placement, and transportation logistics
  • Lead and manage team for optimum performance and technical proficiency
  • Document processes and continuously seek improvements in quality management

Benefits

  • Supportive work environment focused on professional development
  • Opportunity to work closely with clients and foster relationship management
  • Involvement in a dynamic and fast-paced automotive sector
  • Potential for continued personal growth and identifying new business opportunities
  • Emphasis on safety and employee well-being
Full Job Description
Position: Quality Manager

Location: Auburn Hills, MI

Reports To: Plant Manager

Description:

The Quality Manager is responsible to implement, maintain and improve incoming and outgoing quality levels of OEM vehicles flowing through the Plant. The position requires leading and managing respective team members ensuring high performance resulting in quality and delivery cost expectations. The position also requires the exercise of discretion and independent judgment with respect to matters of significance to our Client base.

Essential job functions:
  • Exercises overall responsibility for control of quality of incoming and outgoing work product
  • Frequent, regular interface with visiting Clients
  • Responsible to monitor and maintain projects within budget
  • Support quoting services encompassing all aspects of Client projects
  • Process proposals, product placement and transportation coordination
  • Responsible for leading and managing respective team members ensuring high performance and technical competency, resulting in quality and delivery cost expectations
  • Document and improve quality procedures and processes
  • Continually look for new business opportunities

Qualifications
  • Bachelor's degree preferred; some college coursework in related field (marketing, business, etc.) required
  • Prior automotive experience preferred, specifically in a Quality leadership role
  • Safety oriented

Requires the following skills:
  • Excellent communication, both oral and written. Must be able to communicate effectively via telephone, email and written means
  • Ability to identify, train and lead high performance teams to successful outcomes
  • Excellent customer service skills
  • Must be able to multi-task while ensuring follow up and follow through on required tasks
  • High degree of organization and ability to work effectively in a fast paced environment
  • Intermediate or higher skills with computer applications (Microsoft Word, Outlook, Excel, etc.)

Other Requirements:
  • Lifting requirements: up to 75 lbs.
  • Requires minor to moderate level of physical activity

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