Key Responsibilities:- Liaise with customers and coordinate with staff and internal departments to effectively meet PPAP requirements for the introduction of new products, and subsequent revisions of engineering changes.
- Direct quality staff to effectively monitor production to consistent required quality levels.
- Monitor and assist in the dispositioning of quarantined goods, with the goal of maintaining zero inventory in these areas.
- Keeps management informed of quality product and liaison with all plant departments and customers.
- Monitor plant scrap and rework, customer rejections and returns.
- In the event of receiving a customer concern (verbal or electronic), issue a customer/concern report to the MDS team.
- Stop further processing and inform the area supervisor or manager responsible when becoming aware that a product or process is in non-conformance.
- Ensures business system is established, implemented and maintained in accordance with the current ISO9001/IATF 16949 standards, corporate and customer specific requirements.
- Ensure compliance to all health and safety rules and housekeeping principals. Ensure substandard conditions and practices identified in plant safety audits are corrected.
- Prepare reports and key measureable indicators each month. Carry out corrective actions if necessary and report information out in a monthly management review meeting.
- Attend management report-out meeting on a weekly basis; Production and Fast Response Meetings on a daily basis.
- Head the layered process audits (LPA) process and assure compliance as required.
- Conduct department start-up meetings on a daily basis.
- Provide oversight and direction and delegate responsibilities to all members in the department.
- Manage performance: communicate job expectations and conduct employee evaluations for all department members on an end of probation basis and an annual basis.
- Coach, counsel, mentor and discipline employees with the assistance of human resources and senior management as necessary.
- Work with human resources to interview and select candidates to fill vacancies within the department.
- Determine employee development and/or training needs for department members on an annual basis. Prepare annual training plan and submit to the human resources department.
- Complete training effectiveness evaluation forms and submit to the human resources department.
- Participate in succession planning activities including career development.
- Assist with job analysis on a yearly basis.
- Prepare departmental budget on an annual basis.
- Follow all departmental and general procedures where applicable.
- Perform other duties as assigned by the General Manager.
- Abide by all company safety rules, responsibilities, policies, and procedures including the legislative requirements of the OHSA.
- Adopt, practice, and promote Kaizen principles; participate in Kaizen and GEAR activities. Encourage continuous improvement efforts within the department and ensure submission of individual and team GEARs to achieve one hundred percent participation.
- Must appropriately handle sensitive information and maintain confidentiality at all times.
- I have read, understand, and agree to observe the Multimatic Environmental Policy and agree to immediately contact a manager at Multimatic if I observe, create, or contribute to a condition that may adversely impact the environment.
If you are interested in this position, apply by sending us your cover letter and resume.
We thank all interested candidates in advance; however, only individuals selected for interviews will be contacted.
