SummaryShape Technologies Group is seeking a Quality Manager to lead our manufacturing quality strategy and drive a culture of excellence across the facility. In this high-impact leadership role, you will oversee the Quality Management System (QMS), champion continuous improvement initiatives, and partner with Operations, Engineering, and Supply Chain to deliver world-class quality, reliability, and customer satisfaction. The successful candidate will play a key role in strengthening ISO compliance, improving manufacturing performance, reducing defects, and leading a team committed to operational excellence.
ESSENTIAL DUTIES AND RESPONSIBILITIES include but are not limited to the following:
- Lead site Quality Assurance, Quality Control, Incoming Inspection, Supplier Quality, and Customer Quality activities.
- Maintain and improve the Quality Management System (QMS) while ensuring ISO certification and audit readiness.
- Drive root cause analysis, corrective actions, and continuous improvement initiatives to improve quality and reduce waste.
- Monitor quality metrics, identify trends, and implement actions to improve product and process performance.
- Serve as the primary contact for customer quality issues, complaints, audits, and corrective action requests.
- Partner with suppliers and internal teams to resolve quality concerns and improve overall performance.
- Support new product introductions and manufacturing process changes through quality planning and validation activities.
- Develop, coach, and lead site quality personnel while fostering a culture of accountability, problem-solving, and continuous improvement.
EDUCATION and EXPERIENCE:
- Bachelor's degree in Engineering, Quality, Manufacturing, Operations, or a related field.
- 7+ years of experience in manufacturing quality, engineering, or operations, including leadership responsibility.
- Proven experience leading Quality Management Systems (QMS) in a manufacturing environment.
- Experience supporting ISO certification, compliance, and audit activities.
- Strong knowledge of quality systems, root cause analysis, corrective actions, statistical process control, and continuous improvement methodologies.
- Excellent analytical, problem-solving, leadership, and communication skills.
Preferred Qualifications- ASQ certifications such as CQE, CMQ/OE, or Six Sigma Green/Black Belt.
- Experience in capital equipment, industrial manufacturing, or engineered-to-order environments.
- Demonstrated success implementing quality system and process improvements.
- Experience with ERP systems and quality data management tools.
SUPERVISORY RESPONSIBILITIESThis position has supervisory responsibilities.
TRAVELDomestic 5-10%
LOCATIONBaxter Springs, Kansas
The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
While performing the duties of this job, the team member is regularly required to sit or stand for an 8+ hour shift. Lift, carry, and move 50+ pounds. Push, pull, reach, bend, and twist your body. Travel up and down stairs. Maneuver around tight equipment.
