The Quality Manager is responsible for overseeing the quality assurance function, ensuring compliance to customer requirements, regulatory requirements, industry standards and Excellerate procedures by leading a team of quality professionals, and driving continuous improvement initiatives. This role requires strong leadership skills and a commitment to fostering a culture of quality and teamwork throughout the organization.
MINIMUM REQUIREMENTSEducation: Bachelor Degree
Experience: 5 years of related industry experience
or
An equivalent combination of education and experience sufficient to successfully perform the key job accountabilities may be considered.
Travel: 5-10%
Work Schedule: This position works between the hours of 7 AM and 5 PM, Monday- Friday. However, work may be performed at any time on any day of the week to meet business needs.
KEY RESPONSIBILITIES- Team Leadership: Lead, mentor, and develop the quality team, fostering a collaborative and high-performance culture.
- Quality Strategy: Develop and implement quality management strategies aligned with company goals and industry standards.
- Quality Performance Monitoring: Set performance metrics and conduct regular assessments to ensure product quality.
- Training & Development: Identify training needs and provide coaching to enhance team capabilities in quality practices and methodologies.
- Process Improvement: Champion continuous improvement initiatives, using tools like Six Sigma and Lean to enhance quality processes.
- Audits & Compliance: Oversee internal and external audits to ensure compliance with quality standards (e.g., ISO) and regulatory requirements.
- Data Analysis: Analyze quality data and metrics to identify trends, drive corrective actions, and implement preventive measures.
- Cross-Functional Collaboration: Work closely with other departments (e.g., production, engineering, supply chain) to address quality-related challenges and promote quality best practices.
- Documentation: Maintain accurate records of quality control activities, including inspection results and corrective actions.
- Customer Focus: Address customer complaints and feedback related to product/service quality and implement corrective actions as necessary.
- Performs other related duties as required and assigned.
The job description and responsibilities described are intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended as a comprehensive list of all functions, responsibilities, skills or abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
