Quality Manager

EnProVera

$75K — $95K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a relevant field or equivalent work experience approved by ATF.
  • Minimum of 5 years in Quality Assurance or Quality Management roles.
  • 40 hours of audit training in MROS or International Standards.
  • Experience with ISO/IEC 17020, ANAB, or similar regulatory standards.

Responsibilities

  • Oversee quality assurance and compliance for NIBIN and NNCTC operations.
  • Coordinate activities to maintain quality across NNCTC sites.
  • Provide technical guidance on accreditation and quality assurance to contract staff.
  • Ensure compliance with MROS, ISO/IEC 17020, and ANSI/ANAB standards.
  • Monitor practices affecting quality of triage and review results continuously.
  • Conduct audits and verify policy compliance through assessments and testing.
  • Assist in writing and developing documents for the quality management system.

Benefits

  • Competitive salary and comprehensive benefits package.
  • Paid time off including government holidays.
  • Strong emphasis on valuing each associate and promoting a supportive work environment.
Full Job Description
Quality Manager

Location: Huntsville, AL

Pending Award

Position Summary:

Join the EnProVera team as a Quality Manager, overseeing quality assurance and compliance for ATF's NIBIN and NNCTC operations. Lead audits, accreditation efforts, and continuous improvement in support of critical law enforcement missions.

Position Responsibilities:

  • Supporting NNCTC I, II, and other NIBIN sites with coordination and administration of activities required to implement and maintain quality throughout the centers.
  • Providing technical guidance for government and technical direction for contract staff members at the NNCTCs in functions related to accreditation, certification, and quality assurance/control.
  • Working with onsite government and contract staff at the NNCTCs to ensure compliance with the Minimum Required Operating Standards for NIBIN Sites (MROS), ISO/IEC 17020, and current ANSI/ANAB Accreditation Requirements.
  • Work with onsite government and contract staff at the NNCTCs to monitor and review all program practices that affect the quality of triage, acquisition, and correlation review results on a continuous basis.
  • Scheduling, monitoring, and/or conducting audits of center practices; verifying compliance with policies and procedures through annual assessments, proficiency testing, corrective action review, and other procedures and documentation.
  • Assisting government staff with creating and writing various documents for the quality management system.
  • Assisting the government staff with planning, creating, and implementing various programs for the quality management system.
  • Training and mentoring contractor Quality Personnel to develop quality assurance and quality control skills, including understanding compliance with specific International Standards and the customer's MROS.
  • Reporting to the Program Manager or their designee as approved by the COR.


Required Skills and Experience:

  • Bachelor's Degree from an accredited college or university, or possession of a combination of formal education and professional work experience related to this position (with prior approval from ATF).
  • Minimum of five (5) years of experience as a Quality Assurance Technician or Quality Manager.
  • At least 40 hours of audit training with MROS and/or International Standards.
  • Experience with International Standards and/or regulatory bodies (ISO/IEC 17020, ANAB, or equivalent).


Desired Skills and Experience (if applicable):

  • Prior experience supporting ATF, DOJ, or law enforcement forensic programs.
  • Familiarity with NIBIN or ballistics-related quality control requirements.


Required Security:

  • Public Trust (final determination subject to government approval)


FLSA Class: Exempt

#CJ

Location: Huntsville, AL

About Us: EnProVera offers a competitive salary, paid time off including government holidays, and a comprehensive benefits package. Every associate is highly valued, and it is deeply ingrained that EnProVera only exists and is successful because of its great people.

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