Commercial Vehicle

Quality Manager

Commercial Vehicle • $80K — $95K *
Vonore, TN 37885In-Person
Manufacturing & Automotive
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in engineering, quality management, or a related field; a master's is a plus.
  • Minimum of 5 years of proven quality management experience in a manufacturing setting.
  • Strong understanding of quality methodologies and tools such as Six Sigma and Lean.
  • Demonstrated ability to lead and develop high-performing quality teams.
  • Comprehensive knowledge of ISO standards and relevant industry regulations, especially ISO 9001 and IATF 16949.

Responsibilities

  • Oversee quality control processes to ensure products meet quality and safety standards.
  • Lead continuous improvement initiatives in partnership with Global Quality Teams.
  • Recruit, train, and manage a quality team to achieve departmental goals.
  • Establish quality performance metrics and generate reports for management review.
  • Collaborate with suppliers to ensure material quality and improve supplier performance.
  • Ensure regulatory compliance and maintain certification to ISO standards.
  • Utilize root cause analysis techniques to resolve quality issues effectively.

Benefits

  • Opportunity for professional development and advancement.
  • Engagement in innovative quality management practices.
  • Supportive work culture that values quality assurance.
  • Chance to lead teams in enhancing product quality and customer satisfaction.
  • Collaboration with cross-functional teams to drive product excellence.
Full Job Description
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Position Summary:

The Quality Manager is responsible for ensuring the highest standards of product quality and operational excellence. This role supports the development, implementation, and maintenance of a robust quality management system, as well as leading a team of quality professionals to drive continuous improvement and adherence to industry standards. This role's leadership is essential in enhancing product quality, reducing defects, and optimizing processes, ultimately contributing to the company's reputation and customer satisfaction.

Essential Duties and Responsibilities:
  • Quality Assurance and Control: Oversee quality control processes, including inspection, testing, and monitoring to ensure products meet specified quality and safety standards.
  • Continuous Improvement: Partner with Global Quality Team(s) to lead efforts to identify, analyze, and address quality issues, implementing corrective and preventive actions to drive ongoing improvement.
  • Quality Team Leadership: Recruit, train, and manage a team of quality professionals, providing guidance and support to ensure departmental goals and objectives are met.
  • Quality Metrics and Reporting: Establish and maintain quality performance metrics, generating regular reports for management review and decision-making (PPM, Scrap, COQ, Systems Compliance, etc)
  • Supplier Quality Management: Collaborate with suppliers to ensure incoming materials and components meet quality standards and drive supplier performance improvement initiatives.
  • Regulatory Compliance: Stay current with industry regulations, standards, and certifications, be the management representative for all relevant ISO standards, ensuring the manufacturing plant complies to and maintains certification to the required standards (ISO 9001, IATF 16949, ISO 14001, etc).
  • Quality Management System Development: Collaborate with Global Quality Team(s) to develop, implement, and maintain an effective quality management system in compliance with industry standards and regulatory requirements.
  • Root Cause Analysis: Utilize root cause analysis techniques to investigate and resolve quality issues, preventing their recurrence.
  • Customer Focus: Maintain a strong customer focus by monitoring customer feedback, addressing complaints, and implementing strategies to enhance customer satisfaction.
  • Cross-Functional Collaboration: Collaborate with other departments, such as production, engineering, and logistics, to align quality goals and drive process improvements.
  • Audits and Inspections: Coordinate and participate in internal and external audits, working to resolve any findings and ensuring a culture of quality and compliance.
  • Leads or participates on APQP teams as appointed. Prepares and presents technical and program information to team members and management and ensures compliance.
  • Oversee all phases of inspection including first Article Inspection, PPAP, and receiving and in-process inspection.


Supervisory Responsibilities:

Supervises a department of quality team members.

Required Qualifications:
  • Bachelor's degree in engineering, quality management, or a related field. A master's degree is a plus.
  • Proven experience in quality management within a manufacturing environment, with a minimum of 5 years of relevant experience.
  • In-depth knowledge of quality management systems, methodologies, and tools, including Six Sigma, Lean, and statistical process control.
  • Strong leadership and team management skills, with a track record of developing and leading high-performing quality teams.
  • Excellent problem-solving and analytical abilities, with a focus on root cause analysis and continuous improvement.
  • Comprehensive knowledge of relevant industry standards and regulations (e.g., ISO 9001, IATF 16949, PPAP, APQP, etc.) with IATF 16949 Lead Auditor training/certification preferred.
  • Effective communication skills, both written and verbal, to interact with cross-functional teams and customers.
  • Strong project management skills and the ability to handle multiple projects simultaneously.
  • Detail-oriented with a commitment to delivering the highest levels of product quality.
  • Certification in quality management (e.g., ASQ Certified Quality Manager, Six Sigma Black Belt) is a significant advantage.


About Commercial Vehicle

Commercial Vehicle Group, Inc. is a supplier of a full range of cab-related products and systems for the global commercial vehicle market, including the medium-and heavy-duty truck market, the medium-and heavy-construction vehicle market, and the military, bus, agriculture, specialty transportation, mining, industrial equipment and off-road recreational markets. The company was founded in 2000 and is headquartered in New Albany, Ohio. Commercial Vehicle Group has a global footprint with operations in North America, Europe and Asia, and has a diverse customer base that includes leading OEMs and Tier 1 suppliers. Commercial Vehicle Group is a publicly traded company, listed on NASDAQ under the ticker symbol CVGI.
Learn more about Commercial Vehicle
Size
7,300 employees
Market Cap
$224.1 million
Industry
Manufacturing & Automotive
Net Income
-$37 million
Founded
2000
5 Year Trend
+8%
Revenue
$717.6 million
NASDAQ
CVGI
* Ladders Estimates

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