Perform root cause analysis - support problem solving and continuous improvement efforts by bringing attention to quality problems, participating on improvement teams, and working with front end, design, quality and production personnel to resolve problems for Data Center Assembly processes in the Sumter facility. Evaluate data to identify key detractors of Scrap, Rework & Warranty and then implement Error Proofing solutions to achieve reduced CONC costs. Support deployment of Eaton Quality Management System (EQMS)/ISO9001, Eaton Lean System (ELS) & MESH. Serve as an Internal Systems Auditor performing process & systems audits on a regular basis. Participate in PROLaunch projects representing the Quality Team. Supervise Quality Team Members by providing coaching and development to ensure continuous improvement objectives are achieved resulting in improved process and product quality. Lead the Quality Council and work with Operations and Quality Team to identity improvement projects related to customer satisfaction, rework, scrap, and overall quality. Conduct root cause investigation and train plant team members on processes related to quality tools/processes. Guide 8D Teams and collaborate with Customer Quality Management program to address Data Center customer RCA activities. Interact with customers on-site (in plant and at customer locations) to facilitate understanding of production and quality-related processes and results.
Qualifications:
Bachelor's degree in Engineering (any) or a related field plus three (3) years of experience in a manufacturing or operations environment. Experience must include:
Two (2) years of experience in the following (experience may be gained concurrently):
- Serving in a quality engineering or quality supervisory role.
- Analyzing manufacturing quality data related to scrap, rework, warranty, and CONC, using statistical methods and data analysis software (e.g., Minitab, Excel, Power Bl).
- Using structured quality and problem-solving methodologies, including 8D, 5-Why, Ishikawa (Fishbone), Pareto analysis, Lean tools, and basic statistical methods, to lead root cause analysis and corrective actions.
One (1) year of experience in the following (experience may be gained concurrently):
- Leading, supervising, or coordinating quality engineers, technicians, or inspectors, including performance management and task prioritization.
- Participating in or leading internal and external ISO 9001 (or equivalent) quality system audits, including corrective action follow-up.
- Supporting customer quality activities, including on-site interactions, root cause investigations, and communication of corrective actions.
All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates' privacy rights and data security will be protected in accordance with applicable laws.
We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements.
