Summary:

The experience we’re looking to add to our team:

• Responsible and point of contact with customer for quality and process related issues
  
• Quality liaison between all Flex sites that manufactures, tests, and repairs
  
• Coordinates continuous quality and process related improvements between sites at AUR (NPI, Sustaining, and Service and Repair)
  
• Drives consistent processes and procedures between all Flex sites
  
• Always in copy of any production, manufacturing, and customer design issues.
  
• First level escalation on quality issues.
  
• Manage Quality Holds and drive to release material to prevent aging units and work orders.
  
• Responsible for data gathering and status reporting on Quality Alerts, Customer CAPAs, Internal Flex CARs including
  
• Driving effective and efficient closure on Quality Alerts, Customer CAPAs, and Internal CARs (8D’s)
  
• First to be notified and review CAPA issued by PNW. Review CAPA validity and respond back to PNW within 24hrs. Assign CAPA owner.
  
• Manage expectation w/ PANW team, ex. request extension or clarifications
  
• Ensure stating correct problem statement and the teams are using proper tools to get to root cause
  
• Fishbone diagrams, 5 Why’s, A3 Problem Solving Techniques.
  
• Kepner Tregoe (Nice to have)
  
• Participates in all weekly Quality meetings (NPI, Production and Services repair)
  
• Follow up on the action items w/ the owners
  
• Work with QEs to ensures quality data and report integrity.
  
• For example, the weekly yield report, QM data uploads, defect Pareto, component DPPM report, etc.
  
• Drives the DRT action items with each Flex site and appropriate functional groups
  
• Facilitates the quality data sharing between Flex sites i.e.
  
• Data from different product lifecycle from NPI to Production to Repair
  
• Support the QBR metrics and work with PAWN in reviewing the quarterly results
  
• Review metrics such as FPY goals, CAPA, etc..
  
• Drive customer audits/assessments before, during and after the audit.
  
• Validate and submit ISO TL9K quality data to the compliance team.
  

• 6 years of experience (quality, process, manufacturing environment)
  
• 3 years of project management experience
  
• Problem solving and decision making.
  
• Hardware/ PCBA experience (2-3 years)
  
• CAPAs, Root cost analysis, CARs experience
  
• Data analysis, Process Performance, Yield (%)
  
• Influence and negotiation skills.
  
• Knowledge in ISO9000 or equivalent (prefer)
  

What you'll receive for the great work you provide:

• Full range of medical, dental, and vision plans
• Life Insurance
• Short-term and Long-term Disability
• Matching 401(k) Contributions
• Vacation and Paid Sick Time
• Tuition Reimbursement

Application Deadline:

Applications for this job position will be accepted for at least five days following the job posting start date below and continuing until the end date below or until the position is filled. This posting may close sooner due to application volume.

Is Sponsorship Available?