The Quality Engineering Supervisor leads a team responsible for ensuring products meet quality standards and regulatory requirements. This role oversees inspections and testing, maintains quality systems, analyzes data to drive continuous improvement, and partners with cross-functional teams to resolve issues. The supervisor also conducts audits, ensures ISO compliance, and develops team capabilities through training and coaching.
Essential Duties & Responsibilities:- Lead and supervise quality engineers, technicians, and inspectors, including training and performance management.
- Oversee product inspections and testing for raw materials, in-process items, and finished goods.
- Maintain, enforce, and improve quality systems, procedures, and documentation.
- Analyze quality data to identify trends, Root Causes, implement corrective and preventive actions.
- Ensure compliance with ISO 9001 and other regulatory or internal quality standards.
- Conduct internal audits and support external audit activities.
- Collaborate with production, engineering, and cross-functional teams to resolve quality issues.
- Drive continuous improvement initiatives to reduce defects, improve product quality variations and enhance product performance.
- Provide coaching and technical guidance on quality standards, processes, and best practices.
- Documents Root Cause Corrective Action presentations
- Targets specific projects to reduce Cost of Poor Quality resulting in Finance validation
Qualifications & Requirements:Education & Experience:- Bachelor's degree in Engineering, Quality Management, or a related field.
- 5-9 years of experience in quality engineering, quality assurance, or manufacturing quality roles.
- Experience supervising or leading technical teams.
- Familiarity with ISO 9001 or other quality management systems.
Required Skills/Abilities:- Strong knowledge of quality systems, inspection methods, and statistical process control (SPC).
- Proficiency in root cause analysis and corrective/preventive action (CAPA) processes.
- Ability to analyze data, identify root causes, identify trends, and drive process improvements.
- Excellent leadership, communication, and team-development skills.
- High attention to detail and strong problem-solving skills.
- Ability to collaborate effectively with production, engineering, and cross-functional partners.
Preferred Skills/Abilities:- Professional certifications such as Six Sigma, ISO 9001 Auditor, ASQ CQE/CQA, or related credentials.
- Experience using quality software tools or manufacturing data systems.
- Background in manufacturing, production, or regulated industries.
- Knowledge of lean manufacturing and continuous improvement methodologies.
Physical Requirements:- Ability to stand, walk, or move through production areas as needed.
- Ability to lift or handle materials or equipment up to standard office/production limits (typically 20-30 lbs).
- Visual acuity to perform inspections or review technical documents.
- Ability to work in manufacturing environments, including around machinery, noise, or varying temperatures.
