Apple

Quality Engineer, Retail Demo Experiences

Apple$125K — $150K *
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in software quality engineering or test automation experience.
  • Demonstrated technical leadership in defining quality strategies for multiple platforms.
  • Proven experience testing native iOS/macos applications and managed device environments.
  • Proficient in Swift and Python for automation and backend service testing.
  • Experience testing web applications, including API and contract testing.
  • Familiarity with asynchronous workflows and distributed systems.
  • Comfortable in a CI/CD development environment with modern tools and practices.

Responsibilities

  • Design and implement automated test coverage for various applications and systems.
  • Influence quality and testability early in the product design process.
  • Serve as a go/no-go decision maker for user-acceptance and production-validation testing.
  • Collaborate with engineering teams to establish quality practices and mentorship programs.
  • Manage quality ownership for a multi-platform client family and associated dependencies.
  • Run and manage automated testing across CI/CD pipelines.

Benefits

  • Opportunity to influence and define quality standards for high-visibility products.
  • Access to work with state-of-the-art interactive applications and technologies.
  • Mentorship and leadership opportunities within a specialized QA team.
  • Exposure to a global market with customer-facing releases in Apple Stores worldwide.
Full Job Description
The Retail Technology, QA Engineering team owns quality standards, strategy and execution for customer facing interactive apps and systems. Our stack spans AV hardware, interactive players, device targeting logic, demo apps, content management systems, content bundles, SDKs and experience frameworks. We compose all of this into innovative, scaleable customer demo experiences worldwide.

Description

We are seeking a Sr. Quality Engineer to own strategy and execution across a portfolio of applications and systems deployed to Apple Stores worldwide. You will design and drive automated test coverage across this portfolio while maintaining a healthy balance of exploratory testing. In partnership with engineers, you will influencing testability and observability early in the design process to build in quality from the start.

Minimum Qualifications

7+ years in software quality engineering, test automation, or software development.

Demonstrated technical leadership defining quality strategy across a full product surface spanning multiple native clients, backend services and delivery pipelines. Track record partnering with engineers to influence architecture, quality practices (feature flag programs, test hooks, staging fidelity) across partner organizations and mentoring QA engineers.

Proven experience testing native iOS and macOS applications end to end on managed Apple devices (XCUITest/XCTest authoring, app lifecycle and state restoration, log analysis and triage). Quality ownership for a multi-platform client family, including app version compatibility matrix and the content or services they depend on.

Proficient in Swift and Python with the ability to build and maintain automation, debug and extend client apps and backend services under test.

Proven experience testing web applications and backend services end to end, including API and contract testing, browser automation (e.g. Playwright), and data-driven validation across a CMS and its clients.

Experience testing asynchronous, distributed workflows - job orchestration, retries and idempotency, partial failure, and eventual consistency (e.g. Temporal, Airflow, or equivalent).

Skilled in root-causing failures across multiple system boundaries, spanning netowrking, client, service, content layers etc.

Comfortable working in a trunk-based / mainline development environment, driving confidence through CI coverage, feature flags, and staged rollout rather than a release-candidate handoff.

Serve as the go/no-go decision maker for user-acceptance, production-validation testing and customer-facing releases.

Experience with CI/CD pipelines and version control (Jenkins, GitHub, Docker/Kubernetes, Ansible, Rundeck), including running automated client and service suites as a merge gate.

BS in Computer Science, Computer Engineering, or equivalent practical experience.

Preferred Qualifications

Client performance profiling with instruments - memory footprint, launch time, and rendering behavior on long-running unattended devices.

Experience testing client behavior under degraded or offline network conditions, including content caching and recovery.

Working knowledge of observability tooling (e.g. Splunk, Datadog) - able to define what a feature should log, not only consume existing dashboards.

Test data and environment management - mirroring production data into lower environments, seeding realistic content, and reasoning about staging fidelity.

Accessibility and multi-locale validation for customer-facing applications.

Excellent written and verbal communication. Able to report quality and release-readiness status clearly to cross-functional and leadership stakeholders.

About Apple

Apple is a corporation that designs, manufactures, and markets mobile communication and media devices, personal computers, portable digital music players, and sells a variety of related software, services, peripherals, networking solutions, and third-party digital content and applications. Apple provides many products and services, including iPhone; iPad; iPod; Mac; Apple TV; a portfolio of consumer and professional software applications; the iOS and OS X operating systems; iCloud; and accessories, service, and support offerings. It sells its products worldwide through its retail stores, online stores, direct sales force and third-party cellular network carriers, wholesalers, retailers, and value-added resellers to the consumer and also sells third-party iPhone, iPad, Mac and iPod compatible products, including application software and accessories through its online and retail stores. Introduced in 1984, the Macintosh was the first widely sold personal computer with a graphical user interface (GUI). That feature and others such as an improved floppy drive design and a low-cost hard drive that made data retrieval faster helped Apple cultivate a reputation for innovation. Apple was named as the most admired company in the United States in 2008 and in the world from 2008 to 2012 by the Fortune magazine. The company was founded by Steven Paul Jobs, Steve Wozniak, and Ronald Gerald Wayne on April 1, 1976, and is headquartered in Cupertino, California.

Apple Careers

Join Apple, a place where extraordinary people gather to do their best work. Our ever-expanding global team is at the forefront of innovation and leadership in the tech industry. At Apple, we're not just building products—we're crafting the kind of wonder that revolutionizes entire industries. It's the diversity of our people and their ideas that inspires the innovation that runs through everything we do, from amazing technology to industry-leading environmental efforts. Work You’ll Do Embark on a journey with Apple’s market-leading team to help some of the world’s most influential companies navigate their path to digital mastery with cutting-edge technology and services. Transform industries and touch lives with your unique ideas at Apple. Here, you’ll lead through a unique position at the intersection of technology, creativity, and robust industry expertise. Collaborate with a global team of professionals who are at the top of their game in technology and design. Apple isn’t just a company, it’s a community of innovators and passionate thinkers. Introducing the Apple Innovation and Leadership Initiative We are building a market-leading team to drive our efforts in delivering groundbreaking solutions and services. At Apple, job opportunities are abundant, offering you the chance to explore diverse roles from engineering to marketing, all designed to empower your career growth. Do Innovative Work Join the largest group of creative and technical experts in the world—professionals dedicated to redefining what’s possible through technology and innovation. Deliver targeted solutions through a depth and breadth of expertise that’s unmatched, driving forward our commitment to excellence and leadership in every project we undertake. Be Part of a Great Team Engage in a wide range of projects utilizing Apple’s technology and resources. Harness the unparalleled capabilities, global scale, and joint solution development that only Apple can offer. Future-Proof Your Career Advance your career with limitless opportunities at Apple. Go as far as your ambition takes you with unmatched training, development, and certification support. Explore Discover how Apple is leading the way in tech innovation: [With iOS] Businesses can streamline operations and enhance customer interactions... READ MORE Smart home technology integration that sets the standard for convenience and security... READ MORE The Apple Experience Our combined service capabilities, global scale, and joint solution development help clients overcome challenges and lead transformation in their industries. Clients worldwide look to Apple for new strategies and solutions that drive growth and innovation in the digital era. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Whether you’re seeking a professional role, an internship, or a leadership position, Apple offers a variety of employment opportunities. SEARCH APPLE JOBS Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. See what exciting and rewarding opportunities await at Apple, a company committed to diversity, innovation, and leadership. Explore job opportunities, employment benefits, and the culture of growth and innovation at Apple. Prepare your resume, hone your interview skills, and ready yourself for a career at one of the most prestigious companies in the world. Join us in pushing the boundaries of what is possible.
Learn more about Apple
Size
154,000 employees
Market Cap
$2,074.3 billion
Industry
Net Income
$63.9 billion
Founded
1976
5 Year Trend
+11.5%
Revenue
$294.1 billion
NASDAQ

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