NRG Energy

Quality Engineer - Lab Infrastructure

NRG Energy$75K — $95K *
Lehi, UT 84043In-Person
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience with assembling and troubleshooting PCs, workstations, and servers.
  • Demonstrated ability to independently research and solve technical problems.
  • Excellent communication skills for effective collaboration across teams.
  • Solid understanding of networking concepts including VLANs and firewalls.
  • Hands-on experience with router and switch configuration.
  • Proficiency in cabling including Ethernet and Power Distribution.
  • Basic knowledge of Linux and Windows OS administration.

Responsibilities

  • Configure and resolve issues with various hardware and software devices.
  • Provide timely break/fix support for software development and quality assurance teams.
  • Execute hardware/software installations and ensure readiness for testing.
  • Implement and troubleshoot complex network settings and configurations.
  • Manage and install cabling for reliable physical network connections.
  • Conduct research to solve complex technical challenges.
  • Communicate effectively with technical and non-technical staff across departments.

Benefits

  • Comprehensive health insurance plans.
  • Generous paid time off and flexible work hours.
  • Professional development opportunities and certifications reimbursement.
  • Collaborative and innovative work environment.
  • Access to the latest technology and tools in the industry.
Full Job Description
Summary:

We are seeking a highly motivated and hands-on Systems Engineer to provide dedicated support to our Quality Assurance and Release organizations. In this pivotal role, you will be instrumental in ensuring the optimal performance and reliability of the Automation lab that hosts hardware, software, and specialized IoT components essential for robust software development, thorough quality assurance, and seamless product releases. You will be the technical expert responsible for configuring, installing, troubleshooting, and maintaining our diverse infrastructure, directly contributing to the delivery of high-quality products. The ideal candidate will possess strong problem-solving skills, a deep understanding of computer hardware and networking, and a keen interest in the intricacies of IoT systems.

Key Responsibilities:
  • Systems Configuration & Troubleshooting: Configure, troubleshoot, and resolve hardware and software issues across a variety of devices, including servers, workstations, and specialized IoT components, supporting the critical needs of Quality Assurance and Release teams.
  • Technical Support & Maintenance: Provide timely and effective break/fix support to a large user base of software development and quality assurance professionals.
  • Hardware & Software Deployment: Execute hardware and software installations, including flashing/imaging workstations and specialized panels, ensuring all systems are properly set up and ready for testing and release activities.
  • Networking Implementation & Support: Implement, maintain, and troubleshoot complex network configurations, including gateways, routes, subnets, VLANs, VPNs, and firewalls, with practical experience configuring Cisco routers and switches.
  • Cabling Infrastructure: Manage and install various types of cabling, particularly Ethernet and coax/RF, to establish and maintain reliable physical connections within the testing and release environments.
  • Technical Problem Solving: Conduct in-depth research and analysis to devise and implement solutions for unfamiliar or complex technical challenges, demonstrating a proactive approach to problem resolution.
  • Cross-Functional Communication: Communicate effectively and professionally with both end-users and inter-departmental team members (Engineering, QA, Release) to ensure comprehensive and best-in-class technical support.
  • Operating System Administration: Possess a basic working knowledge of Linux (ideally via command line interface) and Windows administration to support diverse operating environments.


Qualifications:
  • Proven experience in assembling, disassembling, and troubleshooting PCs, workstations, servers, and other miscellaneous computer hardware components. Strong comfort level with basic components, peripheral ports, and general hardware diagnostics.
  • Demonstrated ability to research, learn, and implement solutions for unfamiliar technical problems independently.
  • Excellent verbal and written communication skills, with a proven ability to provide clear technical support and collaborate effectively across teams.
  • Solid understanding and practical experience with core networking concepts including gateways, routes, subnets, VLANs, VPNs, and firewalls.
  • Hands-on experience configuring and troubleshooting routers and switches.
  • Proficiency in cabling, including Ethernet, Power Distribution.
  • Basic working knowledge of Linux administration (command line experience preferred) and Windows administration.
  • Ability to design and interpret technical diagrams, specifically rack elevation diagrams, using tools like Lucidchart or Microsoft Visio.


Bonus Points:
  • IoT Device Integration & Troubleshooting: Proven experience integrating and troubleshooting diverse IoT devices (e.g., cameras, thermostats, environmental sensors) within smart home or connected environments.
  • IoT Wireless Protocols: Understanding of various IoT wireless communication protocols (e.g., Wi-Fi, Zigbee, Z-Wave, Thread, Matter) and their practical application in complex, multi-device home networking scenarios.


Qualifications:
  • Formal Education: Associate's or Bachelor's degree in IT, Computer Science, or a related field (or equivalent practical experience).
  • Core IT Certifications: CompTIA A+, Network+, and ideally CCNA (Cisco/Ubiquity).
  • OS & Administration: Certifications or strong demonstrated knowledge in Linux and Windows administration.
  • IoT & Specialized Systems: Bonus for certifications or experience in IoT platforms, wireless protocols, and specialized testing/lab environments.


Level, Title and/or Salary may be adjusted based on the applicant's experience or skills.

Official description on file with Talent.

About NRG Energy

NRG is at the forefront of changing how people think about and use energy. Whether as the largest solar power developer in the country or by giving customers the latest tools to better manage their energy use, NRG is a pioneer in developing smarter energy choices. Our diverse power generating facilities have a capacity of about 52,000 megawatts, capable of supporting almost 42 million homes. Our retail electricity providers — Reliant and Energy Plus — and thermal energy division serve nearly 3 million residential, business, commercial and industrial customers. A Fortune 250 company, NRG supports clean energy resources and technologies critical to our transition to a sustainable, low carbon society. We built the nation's first privately-funded electric vehicle charging infrastructure and continue to create new, clean energy solutions for our customers. In addition to our environmental efforts, we actively contribute to the local communities where NRG employees live and work. Since 2004, our Global Giving program has provided millions of dollars to organizations and charities that have a direct impact on the lives of the people in our communities, including food banks and those that foster self-sufficiency, improve housing and provide supplemental education to people in need. NRG has also organized special responses for victims of extreme catastrophe, such as the Haitian earthquake and the Japanese tsunami in 2010. Employee donations were tripled to maximize the contributions. NRG has won numerous awards for industry leadership and many of its nationwide econrg initiatives, which are targeted toward meeting the challenges of climate change, clean air and natural resources protection.

NRG Energy Careers

Join the vibrant team at NRG Energy, a leader in the power and energy sector, and contribute to a sustainable future while advancing your career. At NRG Energy, we are committed to innovation, leadership, and diversity, ensuring a dynamic workplace where growth and opportunity are at the forefront.

Work You’ll Do

At NRG Energy, you’ll engage in meaningful work that powers communities and fosters environmental stewardship. Our team of professionals is dedicated to leading the energy sector through cutting-edge innovation and sustainable practices. By joining us, you help shape the future of energy, leveraging your skills to make a significant impact.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional or a recent graduate, NRG Energy offers a range of job opportunities and internships that will harness your potential and polish your skills. Our positions span from technical roles in energy management to leadership tracks in corporate functions. Each role is crucial in driving our mission of a sustainable energy future.

Career Development and Benefits

NRG Energy is deeply invested in the professional growth of its employees. We offer robust career development programs, including leadership training, professional networking opportunities, and diversity training. Our benefits package is designed to support the well-being and financial security of our team members and their families, promoting a healthy work-life balance.

Culture of Innovation and Diversity

Our company culture celebrates diversity, encourages innovation, and fosters a collaborative environment. At NRG Energy, you’ll work alongside a diverse team of experts, each bringing unique perspectives that drive our success. We believe that inclusive teamwork and innovative thinking are the keys to our continued growth and leadership in the energy sector.

Join Our Team

Embark on a rewarding career path at NRG Energy by exploring our current hiring opportunities. Tailor your job search to match your career aspirations and skills. Prepare your resume, ace the interview, and join a team that’s committed to making a difference.

Stay Connected

Keep up to date with the latest from NRG Energy: - **Career Insights**: Gain industry-leading insights and read about the latest trends in the energy sector on our careers blog. - **Job Alert Emails**: Customize your subscription to receive job alerts and insider tips that align with your career preferences. At NRG Energy, your career is more than a job—it’s a journey of growth, learning, and leadership. Join us in powering the world’s energy future while building a promising career for yourself. Explore opportunities, embrace our culture, and be part of our mission to lead the energy transition.

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Learn more about NRG Energy
Size
6,635 employees
Market Cap
$7.4 billion
Industry
Net Income
$510 million
Founded
1989
5 Year Trend
+24.8%
Revenue
$9 billion
NASDAQ

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