Quality Engineer II

Position Summary

The Quality Engineer II will perform various Quality Engineering functions and support Quality Assurance duties including , supplier quality requirement flow downs, support the overall quality management system, monitoring quality KPI's, quality data analysis, reporting , quality performance, determining opportunities to improve process and product quality, scoping, planning and taking action to Problem Solve or lead Continuous Improvement projects.

Roles & Responsibilities

CUSTOMER
• Respond and do RCCA (as applicable) customer complaints and product returns.
• Support customer on site audits and evaluations.
• Interpret customer contract & PO's, specifications, drawing notes and requirements.
• Obtain access to customers portals.

QUALITY ENGINEERING TASKS
• Create, revise and implement technical QE tasks; MRRs, CARs, MRB dispositions, QC Items, Purges, VIRs (+ RFI, RFV and QN), QC Approvals, SDMRs, VFP,WO, Drawing and DCN revision.
• Obtain Quality Assurance Engineer Qualification
• Collaborate in the design, implementation and utilization of formal Quality tools; process mapping, FMEA's, control plans, process controls.
• Define supplier quality requirements, assure alignment to customer and Sargent's requirements.
• Lead and Assist with Gage R&R (gage repeatability and reproducibility) studies, defining inspection methods and equipment.
• Data entry into CSI system as necessary, as it relates to MRR's
• Assist with First Article Inspection (FAI) planning and reviews.
• Participate in the TIER II daily meeting reporting on COPQ, MRRs (effectiveness) and RMAs status.

QUALITY SYSTEM
• Support the QMS to Create, Revise and Update procedures, work instructions and forms.
• Respond to Customer questionnaires, surveys and be POC for visits.
• Participate in the QMS Internal Audit program.

CONTINUOUS IMPROVENMENT AND PROBLEM SOLVING
• Lead Problem Solving and Collaborate on quality improvement projects.
• Lead and Assist with data analysis to identify Trends and Opportunities for COPQ reduction and MRRs effectiveness and efficiency.
• Lead and/or Collaborate in root cause analysis, planning and implementation corrective and preventive actions.

Minimum Qualification
• Associate Degree or four years quality assurance experience
• Familiar with quality tool usage including root cause analysis, measurement system analysis, process reviews, pareto analysis and failure mode effects analysis and basic process controls design and implementation.
• Proven knowledge of Quality Management System standards
• Ability to read and understand drawings including GD&T and other requirements
• Internal Auditor experience to AS9100 Quality System • Exposure Ability to track and do analysis of quality metrics, statistical control analysis and critical thinking methodologies
• Ability to think analytically and creatively, to identify and develop quality solutions, and use appropriate judgment and decision-making skills necessary to achieve desired goals
• Demonstrate excellent customer service skills
• Ability to work under pressure and adhere to a strict production schedule and handle conflicting priorities
• Proficient with applicable computer programs, including Microsoft Excel, Word, Power Point and Outlook
• Technical writing experience
• Must be a US citizen

Preferred Qualifications
• Bachelors of Science Degree
• ASQ -CQE or CQA
• Experience with DFARS (Defense Acquisition Regulations System)
• AS9100 Auditor Certification
• Experience with Continuous Improvement techniques
• Material Review Board experience
• Defense Contract Management Agency and Federal Aviation Administration experience
• Previous experience with Lean/ 6Sigma, such as Yellow Belt or above
• Previous experience as a customer delegated inspector

Physical Requirements/Working Conditions:

• Ability to sit at a desk and work with a computer is necessary, sometimes for extended periods
• Ability to safely move about in a variety of work environments, from office to manufacturing floor, and other
• Ability to remain on a manufacturing shop floor, sometimes for extended periods, while meeting specified safety requirements (i.e., vision protection, foot/toe protection, and others as appropriate)

Company Benefits Include:

• Competitive Compensation
• Bonus platforms
• Holidays/Vacation/Sick Time
• 401k Savings & Investment Plan
• Tuition Reimbursement

• Medical/Dental/Vision Plans
• HSA/FSA
• Life & Disability Insurance
• Accident/Hospital/Critical Care Plans
• Pet Insurance

• Gym & Rideshare Incentives
• Legal Insurance/Identity Theft
• Flexible Schedules
  • 3 & 4-day work week
  • ½ day Fridays

Dedication to our core values. Our must haves...

• Integrity - We do the right thing the right way. Our ideal candidate is ethical, honest in all interactions, delivers good news and bad, and follows through on commitments. Key Skills & Abilities is fair, credible, confidential, fiscally responsible and accountable for decisions and actions.
• Respects and Values People - We encourage and bring out the potential of others. Our ideal candidate embraces diversity, recognizes and supports the accomplishments, talents and development of others. Key Skills & Abilities is committed to the building of strong relationships and creates an environment of trust and mutual respect.
• Customer Focus - We act with excellence in each and every interaction. Our ideal candidate builds strong internal/external customer relationships and goes above and beyond to deliver high quality products and services on time, every time. Key Skills & Abilities is responsive with strong customer service skills, product and job knowledge to provide excellent customer satisfaction.
• Teamwork - We are better together. Our ideal candidate is inclusive, engaged and collaborative, sharing information, ideas and experiences to accomplish goals, improve decision making and leverage capabilities. Key Skills & Abilities is a dependable team player, demonstrated through attendance and punctuality, works well with others and has strong communication skills (both oral & written) to keep all stakeholders informed.
• Results Focus - We focus on the outcome, not the obstacle. Our ideal candidate must have a strong work ethic with a results/performance driven track record in a fast paced, changing and challenging environment. Key Skills & Abilities is adaptable, works with a sense of urgency and high level of initiative and demonstrates a commitment to quality with attention to detail.
• Continual Improvement - We encourage and drive innovation. Our ideal candidate must be naturally curious, passionate and never satisfied with the status quo. Key Skills & Abilities is innovative and has a problem-solving mindset that provides and implements CI ideas.